We really lucked out this year for our besties-run-away excursion to London! The perfect experience started before we even arrived, the management company was responsive and made things super easy. Check in was a breeze, and with Waitrose/M&S just a block away, we checked in and had the fridge stocked in 30 mins of dropping our bags. We decided to have dinner at the rental that night & this is when we discovered how well kitted this place is - it is wonderful to have more than 4-6 dishes or silverware, and wine glasses, and servingware, and so many pots & pans! We never felt like we had to hand wash dishes (like in previous rentals) just to have enough for breakfast the next day. We could just fill the dishwasher.All the beds are super comfortable, the downstairs ended up being perfect for me as that room is a little cooler and it is great that we both had our own bathrooms. All the bedrooms are big, bright, but cosy. There is ridiculous amounts of storage throughout the house making it easy to unpack your bags, & put them away.The bathrooms are huge, with excellent showers, and lovely heated towel racks which we found were great for hang drying our clothes.The washer & dryer are fantastic, they included some laundry soap if you forgot to get some at M&S or Waitrose, and there is a little drying closet that is warm next to the washer/dryer. The character and decor of the house felt like a home and less like a rental. Best rental & location ever! .