Grand Deck-Grill-Cuisine-Étapes à la plage isolée-AC-Wifi-Parking couvert-blanchisserie

Mahalo Jan for the great review. We just finished the roof over the deck this past fall.

Mahalo for the review Dan.

Mahalo for your review Selah. Aloha, Greg

Aloha Sam and mahalo for letting me know about the broken DVD player, I will replace it. The bedroom mattress is fairly new. I try to purchase mattresses that are in the middle on the firmness scale but as you can imagine, everybody is use to their own preferred firmness. Aloha, Greg

We take our guests' comfort very seriously and even gave this guest a partial refund due to their complaint. However, this party of three really required three beds, but choose to rent a 1 bedroom rental with only two beds. There were enough linens and comforters for the queen bed in the bedroom and the full-size convertible futon in the living room. These two beds are clearly seen and detailed on our VRBO page and we feel this is an unfair review since there were adequate bed linens for the two sleeping beds advertised. This guest could have easily walked 5 minutes to the nearby shopping center and bought a third blanket for their extra guest who was without a bed, instead they complained and asked for a refund, then after getting a refund, posted an unflattering & unfair review. Pro tip: next time...try making your guests comfortable by renting a place with enough beds or, at the very least, ask the owners if they have an air bed for the extra guest - we have one & would have been happy to provide that to you along with appropriate linens before your arrival. But we didn't know you needed a third bed. As far as the "musty smell," all the windows were closed when you arrived due to high winds prior to your arrival. All you needed to do was open the windows or turn on the air conditioning and the air would have cleared.

Thank you for choosing to stay at Beach Lane View. We are sorry about the keypad confusion to enter the property and will take a look at it – it may be time for an upgrade. We have made the keypad instructions on VRBO a little clearer too. Unfortunately during your stay Spectrum (the internet company was having random service outages. We apologize for that inconvenience, but glad it gave you a good excuse to enjoy your vacation that much more! I know we love the beach at the end of the lane and that you don’t have to cross the busy road to get there. Thank you for your review!

Sometimes, Spectrum's cable internet and tv will go down. It's usually because a telephone pole has gone down along the coast road or heavy weather. The coast road traverses along the beach for many miles and any downed pole or wire will affect the most of the east side of the Koolau Mountain Range but repairs are timely with only a temporary outage with service returning within 24 hrs. in most cases. Guests are not required to "stay home" to meet the "cable guy" if other arrangements can be made.

Thank you for your feedback. We are always looking for ways to improve our home and we were just pricing out a new bed from different sources. As to our pricing, I think we are very competitive and we have filled out our rates according to the format of the website - there's is nothing we can do to change that. However, the total amount due is given to prospective guests before they click confirm - so it seems a little unfair to post a negative review based on this. We recently upgraded this unit with split AC - which is very nice for the summertime and does allow guests to close the windows if the traffic noise is bothersome. This is a two lane roadway and it doesn't bother us, but everyone is different. We also love the beach at the end of the lane. There are tide pools right outside the beach access and if you walk a little north there's a big break in the reef with a sandy bottom, perfect for swimming and the reef allows for some snorkeling. We have masks & fins stocked at the house along with boogie boards and sand toys for our guests.

The upstairs Beach Lane View is on the corner of a beach lane and the coast road. The 2-lane road is the only road traversing up the coast, at a max of 35mph, to the North Shores popular surf spots which is a popular winter attraction during big wave season. So not much of a highway though in mainland terms. With the beautiful beach at the end of the lane, many locals (who know about this beach as it's not seen from the coast road or written up in Hawaii articles) will park on the lane on the weekends to enjoy it. The revitalized deck with a new roof project was delayed due to a conflict with the contractors availability so a temporary 100sq.ft. shade canopy was provided over the two deck loungers for these guests. A new contractor will start the renovation on the deck shortly. There are a handful of eating establishments and grocery stores within walking distance and another shopping center with the same a mile or two up the road so there are plenty food to choose from. No where outside of Honolulu or Waikiki on the island will you find "fine dining". All the dining in the beachside communities are mostly homemade mom & pop restaurants, food trucks and fresh fish & produce stands. Thirty minutes up or down the road in Haleiwa Town or Kaneohe Town has what I would consider "date night" restaurants with local music and "Aloha Casual" dress which is, in these parts, no tank tops, swimsuits or beach wraps. So if you're looking to stay in a laid back, beachside community, with no big box stores or chain restaurants and enjoy the beach, other attractions and what the island experience has to offer, then the "country" is where it's at.

The upstairs Beach Lane View is on the corner of a beach lane and the coast road. The 2-lane road is the only road traversing up the coast between the mountain range and the beach, many miles in either direction, at a max of 35mph, to the North Shores popular surf spots which is a popular winter attraction during big wave season. So I can see how it might be noisy at times on the deck. The grill ignitor has been replaced and the water heater timer has been reset and a kettle was purchased. There is no oven but there is a dual countertop burners and a gas burner on the side of the grill to use.

Mahalo for the review Monica.