Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The cabin was in need of maintenance. We arrived to find a broken toaster and toilet handle. There was a bent screen on the master bedroom window, cracked tile in the bathroom, and a faucet that was missing a piece in the sink. Just not the attention to detail you expect for this price! Although the property had a convenient and safe location, it had no view to recommend it.
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We enjoyed our stay and even saw a little bear on the way to our cabin. The location was good because we were able to take the back roads to Pigeon Forge and forgo the traffic.
Rating Details:
The property manager was adequately helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Cabin in a resort. The cabin could have been anywhere. But it was the little things that lowered my rating. A toaster that worked, a skilled that was large enough to cook in, a roof that didn't have a small leak and they knew about it with a cup to catch the rain. A few supply beyond just one roll of toilet paper for a 7 day stay. It seems they forgot the small stuff that makes a big difference in a week long stay.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Not sure how times weâve used Elk Springs over the years, but itâs the only rental company we use! Always professional and never an issue!
I did have some issues with the cleanliness of the cabin. The cabin was very dirty as in dust, my son suffers from asthma and had multiple asthma attacks within our stay. The smell is very strange in this cabin more so in the downstairs area in the kitchen and bedroom downstairs, to me personally it smells like urine. The bed in the bedroom downstairs did not look clean, it had a hole in the quilt and the fitted sheet was covered in hair and dust and so were the lamps on the night stands. This is a beautiful cabin but I do suggest doing a deep clean of it.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Beautiful, very clean. Well staffed. Wonderful experience
Refreshing experience of staying at Rascals Retreat
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a warm and refreshing experience of staying at Rascals Retreat.It was a home away from home. We loved the peace and tranquility surrounded by nature.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a wonderful time. The weather was great. The only issue was frozen sodas left in the freezer and they exploded, we did call and housekeeping showed up very quickly to take care of the messR
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Love the location and cleanliness of the Resort. The cabin we were in is starting to show some age, but still a comfortable and enjoyable experience. We did have to put in a second floor clean ourselves, but this is a pet friendly cabin so pet smells are to be expected, however we were able to remedy the smell with very minimal cleaning of the floor.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
If your looking for a great vacation this cabin is awesome! All you need is your luggage and food. Will be back.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Our experience was good overall. The unit could have been a little cleaner when it came to the showers. There was dust at the top of the showers and shower heads as well as spider webs. It appeared to be from lack of detail when cleaning rather than expectation from being in the woods.Overall, we had a wonderful experience and enjoyed our vacation. The staff was very attentive to any calls or emails that were sent throughout the duration of our stay.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Muy satisfecho una especial maravilloso
Rating Details:
The property manager was more than helpful.
The vacation rental was very dirty.
I was happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Stayed at Rascals Retreat. First off, the cabin didnât have that cabin smell. It smelled like animal urine. The downstairs bathroom tub was filthy (shower curtain liner was stained, and the bottom of the tub had caked on dirt that I had to scrub before we could use it. Worst of all, the downstairs mattress had blood on it so I didnât feel comfortable sleeping in it at all. There were several other areas that were dirty or had caked on messes. Out of the three times we have stayed with Elk Springs Resort, we have never had an experience like this with Elk Springs cabins. Because of the filthiness of this one, unfortunately, we wonât be using them again. Too much money spent not knowing if itâs filthy or not. :( very sad about this.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
An ideal location in Gatlinburg tucked away from town nestled among the trees. The bears here will keep you entertained too. Extremely clean, comfortable and neat. The management team at Elk Springs Resort is outstanding!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We enjoy our visits to Gatlinburg and the national park. The Rascals Retreat is a very nice and spacious cabin. We have stayed in this pet friendly cabin many times and have always enjoyed our stay. Very clean, comfortable and accessible to downtown Gatlinburg and the National Park. A great place to stay!!! We definitely recommend this cabin!!!!!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a great time staying here. The cabin was cozy and had plenty of room for our family of 5. The hot tub after a day of hiking or walking downtown was perfect. The only downside is we didn't have a full view of the mountains. Next time we will book one of the higher cabins.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This was a nice cabin to stay in for a week in the Smokey Mountains. We stayed in March, so the trees were bare and we could see the mountains. This cabin is away from the noise so I enjoyed the birds and wildlife every morning. Shops and restaurants are only a 10-15 drive. The cabin comes equipped with all your needed appliances but be sure to stock up on coffee filters, tp, laundry detergent, etc. The cabin felt clean overall. We did find a clump of hair in our master bed and changed the comforter out. I know things happen but the bed comforter had lots of hair throughout the fabric. I appreciate that the hot tub was drained and refilled-even if that meant it wasnât fully hot when we checked in. The bathrooms are large and have good water pressure and beds decently comfortable. The neighborhood is quiet and peaceful. We enjoyed the hot tub each night and watched for shooting stars. If we return to Gatlinburg we would stay here again.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Had an awesome time. Beutiful view from deck and hot tub. Quiet area. Cabin had all the amenities we needed. Food city right down the road. Gatlinburg about 10 min. Away. We will be back soon.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Beautiful cabin great location minutes from downtown loved it definitely gonna book again with Elk Springs!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
It was a great cabin, very clean and very nice people to deal with. Elk spring Resort is a must when thinking of staying in the smokies.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We stayed at Rascals Retreat, a beautiful home nestled in the woods.The home was clean and had everything we needed.We truly appreciated being able to take our fur babies.Looking forward to staying again soon!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Nice cabin, well stocked and great location. Excellent customer service. We had an issue with the HVAC and response was prompt and issue fixed within one hour. We are repeat customers with Elk Springs and we will be back again!
Marla M.
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