Charmant refuge à Sequim Bay - avec borne de recharge EV !

Thank you for your feedback. To clarify a few items: VRBO has control over the "all fees included" portion of the software, and hosts do not have to ability to override that wording. However, the cleaning fee is clearly stated prior to booking, as well as the damage deposit. Both of these could have been addressed prior to your stay, with cancellation an option if you were unhappy. The cleaning jobs requested prior to your departure are minimal. We ask that you take out the trash, remove your items from the refrigerator and start a load of laundry. We do put a reminder to clean the dryer lint vent on the front of the dryer after use, simply because not doing so could cause a fire and/or issues with clothes drying. The outdoor furniture unfortunately is outside, and the wind does blow in the Pacific Northwest. The furniture is covered, so there should have been no issue, however upon your check in, I asked if the home met your expectations and you stated that the "home is beautiful and we are enjoying our stay." If there are issues that you don't disclose, I am unable to correct. This is also a pet free home, so I can't understand why you thought there was pet hair on the furniture. It's unfortunate that you didn't discuss any of these items with us during your stay.