been to hilton head a dozen times, cleanest house we have ever stayed in , i arrived later in day by plane and sink in brother in laws bathroom was clogged, he told me within 15 mins man arrived and fixed it, no other issues, adult son in wheel chair and no problems to get him around house and elevator worked perfectly ( we have had problems in past at other houses), pool and deck area online looks small but there actually was plenty of room, love setup of house and location, we barely drove anywhere , easy access to beach, company that handles reservation is A-1, if available and fits schedule would definitely stay again