Ferme de 7 acres à Strasburg, Virginie

Thank you for your feedback. I am pleased to know you enjoyed the farm ambiance and atmosphere during your stay. I do want to clarify a few important details for accuracy. The listing clearly states that the property uses well water, that it has a natural sulfur smell, and that bottled water is recommended. This information is provided upfront so guests can make an informed decision before booking. During your stay, you did not contact me through the platform or by phone with any concerns. Without communication, I had no opportunity to address or resolve anything in real time. You stayed three out of the four nights and requested a full refund only after the stay was nearly complete. If the conditions were truly as severe as described, it is unclear why you chose to remain on the property rather than notifying me immediately or checking out on the first night. The property was left in good condition, and I appreciate that. However, trash was left on the front lawn, which is against house rules and required additional cleanup. For safety and liability reasons, the property does have a security system in place, and it recorded multiple instances of guests walking outside the home without clothing. This is not appropriate conduct for the property or the neighborhood. Based on the lack of communication, the timing of the refund request, and the overall circumstances, it is my opinion that this guest was seeking a free stay. For these reasons, I would not feel comfortable hosting this group again.