Condo moderne à Austin - 5 min du centre & SoCo

Thank you so much for your kind review!

Sir, the listing clearly states that the condo is in a changing area of Austin. The neighborhood includes people from a range of backgrounds, and judging the property solely by the surrounding area is unfair. The condo is equipped with a pool and people were having a social event and having a drink. You texted us on Vrbo that you thought this was an “Upper Middle Class”. I replied that we would never put that in our description. We have hosted more than 300 guests without a reported security issue. The condo is undergoing renovations, as disclosed, and its price reflects the property and location. It is unfortunate that you chose to judge it without giving yourself a chance to experience it.

Hello Samantha, As stated, the The condominium is undergoing exterior renovations. We are at the end of the construction phase. Vrbo is supposed to cancel the reservation so we can submit your partial reimbursement. Please contact them for further information.

Thank you for your 5-star review. We are very proud of our condo and the experience we strive to provide for our guests. As noted in our listing description, the neighborhood is in a gentrifying area. Like many communities located near downtown areas across the United States, it is home to people from a variety of income levels and backgrounds. We have never experienced any safety concerns or issues involving our guests during their stay. We also disclose in our listing that the building is undergoing exterior renovations. The project is approximately 90% complete and should be finished soon. While we understand this may create a minor inconvenience, we believe it is minimal in the grand scheme of the overall guest experience. Thank you again for choosing to stay with us. We truly appreciate your support and are grateful for your positive review. Please feel free to reach out if you have any questions or if we can assist you with a future stay.