4ch à pied de Santana Row & Valley Fair

Thank you for your wonderful review! We’re so glad you enjoyed the location, convenient parking, and spacious living room. It’s great to hear the space worked well for family game night and making memories together. We’d love to host you again on your next visit!

Thank you for your review and for highlighting the location! We're glad you enjoyed the walkability to Santana Row, Valley Fair, and local favorites like Johnny Donuts. For future guests, we'd like to note that both the nearby construction activity and the home's single-bathroom layout are clearly disclosed in our listing description so guests can make an informed decision before booking. We appreciate your understanding and are happy to hear you were still able to enjoy your stay and everything the neighborhood has to offer.

Thank you for your feedback. We acknowledge that the Wi-Fi was a significant issue during your stay. At the time, we were experiencing ongoing connectivity problems with Verizon. We made every effort to help troubleshoot the issue and even purchased a portable hotspot, which unfortunately was also affected by poor Verizon coverage in the area. We have since switched our internet service to Xfinity, and the connection has improved significantly. We were surprised to read the additional concerns regarding cleanliness, towels, blinds, and odor, as none of these issues were brought to our attention during the stay. Had we been notified, we would have immediately sent our cleaning or maintenance team to address them. We take guest concerns seriously and always appreciate being given the opportunity to resolve issues while a guest is still at the property.