Maison entiÚre·HÎte professionnel

Upstay Lakefront Home w Pool, Game Room and BBQ

Galerie photos de l’hĂ©bergement Upstay Lakefront Home w Pool, Game Room and BBQ

Piscine
Salle de jeux
Coin séjour
Restauration
Extérieur

Avis voyageurs

9,2 sur 10
Merveilleux
6 chambres6 salles de bain ou plus12 personnes315.4 mÂČ

Équipements populaires

  • Piscine
  • Bain Ă  remous
  • Cuisine
  • Lave-linge
  • SĂšche-linge
  • Animaux de compagnie admis

Découvrir la zone

Afficher la carte
Kissimmee, FL
  • Place, Parc Ă  thĂšme Ă  but non lucratif Give Kids the World Village
    â€Ș9 min Ă  pied‬
  • Place, Parc rĂ©gional Shingle Creek
    â€Ș10 min Ă  pied‬
  • Place, Medieval Times (dĂźner-spectacle)
    â€Ș16 min Ă  pied‬
  • Airport, Orlando, Floride (MCO-AĂ©roport international d'Orlando)
    â€Ș32 min en voiture‬

Chambres et lits

6 chambres (12 personnes)

Chambre Ă  coucher 1

1 trĂšs grand lit

Chambre Ă  coucher 2

1 grand lit et 1 lit 1 place

Chambre Ă  coucher 3

1 lit 1 place

Chambre Ă  coucher 4

2 lits doubles

Chambre Ă  coucher 5

2 lits doubles

Chambre Ă  coucher 6

1 trĂšs grand lit

6 salles de bain, 1 WC avec lavabo

Salle de bains 1

Baignoire · Toilettes · Douche uniquement

Salle de bains 2

Baignoire · Toilettes · Douche uniquement

Salle de bains 3

Baignoire · Toilettes · Douche uniquement

Salle de bains 4

Baignoire · Toilettes · Douche uniquement

Salle de bains 5

Baignoire · Toilettes · Douche uniquement

Salle de bains 6

Baignoire · Toilettes · Douche uniquement

Salle de bains 7

Toilettes

Espaces

Cuisine
Bureau
Balcon
Jardin
Lock

Protégez vos paiements : réservez toujours sur Abritel.

N’acceptez jamais les demandes suspectes et utilisez toujours les moyens de rĂ©servation offerts sur notre site ou notre appli. Si une personne vous demande de rĂ©server ou de payer directement auprĂšs d’elle avant que vous effectuiez votre rĂ©servation sur Abritel, veuillez ne pas lui rĂ©pondre et nous le signaler.

À propos de cet hĂ©bergement

Upstay Lakefront Home w Pool, Game Room and BBQ

Summary:

Upstay presents this 6-bedroom pet-friendly home located at Bella Vida Resort. It has a private pool, hot tub, games room, and more. You’ll be only minutes away from Disney, top golf courses, shops, and restaurants. Soak up the Florida sunshine from your lake-facing back patio! Enjoy the gorgeous views as you sip a cocktail or nibble a snack cooked fresh from your outdoor BBQ grill. This house can sleep up to 12 guests at a time and there's plenty of space for everyone!



The Space:

Home Features:

- 6 bedrooms

- 6.5 bathrooms

- 12 guest capacity

- Screened-in back patio sundeck

- Lake views

- Poolside dining area

- BBQ Grill

- Sun loungers

- Spacious open concept living space design

- Smart TVs

- High speed internet connection

- Fully equipped chef's kitchen

- Large capacity dining table

- Kitchen island with additional dining space

- Additional TV lounge

- Garage-turned-games room with billiards, foosball, arcade basketball and other games

- Central Air Conditioning

- Free onsite parking

- Complimentary resort access



Resort Amenities:

‱ Gated Entrance with 24hr attendant

‱ 6700-sq. ft. Clubhouse

‱ Shallow-entry Heated Resort Pool

‱ Outdoor Jacuzzi Hot Tub

‱ Sand Volleyball Court

‱ Fitness Center

‱ Cyber Lounge

‱ Basketball Court

‱ Playground



Book your stay now and receive a special welcome amenity!



This 6-bedroom, 6.5-bathroom home is pet-friendly and located in the secure, gated Bella Vida Resort. Start your stay by relaxing on the gorgeous sundeck patio at the back of the home, which offers stunning lake views and extra privacy with no rear neighbors. The screened-in patio is perfect for enjoying the outdoors, with plenty of sun loungers to relax and soak up the Florida sunshine. For dining, enjoy al fresco meals at the covered poolside table, or add a BBQ to your menu with the outdoor grill.



The garage has been converted in to a games room, but there's still plenty of onsite parking on the driveway. The games room features family favourites like billiards, arcade basketball, foosball, and loads of board games. Plus it has a big screen TV and comfy bean bag seating. It's air conditioned too, perfect after a day in the hot sun!



Now, step inside the home to find a beautiful open concept design. The living room is spacious and there's plenty of plush comfy seating for everyone. Enjoy gathering around the smart TV to catch up on your favourite shows. The kitchen is fantastic - loaded with high end appliances and plenty of countertop space for prepping meals. 7 bar stools surround the kitchen island, which doubles as dining space in addition to the large capacity dining table, and poolside dining areas. There's also an additional living room space, with a large smart TV - perfect for chilling out before bedtime.



Speaking of beds, the main floor of the house hosts a master King bedroom suite, while all the other bedrooms are located upstairs. The home also features high speed internet service, central air conditioning, and in home laundry machines. The driveway can be used to park up to 3 vehicles, and any overspill may park at the clubhouse.



Our guests are practically royalty around here, with full access to the resort's fantastic facilities. You've got a massive community pool and a sundeck where you can catch some rays. Plus, we've a whopping 15 acres of jaw-dropping lakes – insta-worthy, for sure! And families, listen up: we've got your back. Your little ones can let loose at the playground and splash around in the shallow-entry pool. Meanwhile, your bigger kids (yes, that includes you, grown-ups) can shoot some hoops or spike some volleyballs at our courts. And if you're feeling like a fitness guru, there's a gym waiting for you. Table tennis and foosball? Yeah, we've got that too – it's all at the clubhouse!



Book your stay today!



First floor

Bedroom 1: King bed

Second floor

Bedroom 2: Queen and Twin beds

Bedroom 3: Twin bed

Bedroom 4: 2 Full beds

Bedroom 5: 2 Full beds

Bedroom 6: King bed



Guest Access:

Guests will enter the community through the security gate where they will be greeted by a guard. Bella Vida resort does not allow trailers of any kind (ie. boats, trailers, RV's, campers, U-Hauls, etc).



Guest can park in the driveway up to 3 vehicles. Guest can also park to the clubhouse, overnight parking is allowed for up to 2 vehicles.



You'll also gain full access to the luxurious Bella Vida Resort, which features a lounge, a large resort style swimming pool, a fitness facility, a playground, a games room, and more.



The Neighborhood:

The house is minutes away from Disney World's Magic Kingdom, Epcot, Hollywood Studios, Animal Kingdom, SeaWorld, and Universal Studios.



Nearby attractions include the Camping World Stadium, Dr. Phillips Center for the Performing Arts, Amway Center, Orlando Science Center, Lake Eola Park, CFE Arena, Mennello Museum of American Art, Festival Park, Bob Carr Theatre, Cranes Roost Park, Lake Louisa State Park, Orlando City Stadium, Audubon Park Garden District, Orlando Watersports Complex, Formosa Gardens Event Center, Gaston Edwards Park, Lakeridge Winery, and The Florida Mall.



Getting Around:

Guests will enter the community through the security gate where they will be greeted by a guard. All guests gain full access to BellaVida Resort and all of the amenities they offer.



Other Things to Note:

‱ For a smooth and secure check-in experience, all guests may be required to complete ID and Enso Boarding Pass verification before arrival. Check-in instructions will be shared once verification is completed. Thank you for helping us ensure a seamless stay!



Pet Friendly:

‱ Pets are welcome. A maximum of two pets under 60 lbs each is allowed. A pet fee of $139 per pet will be added if pets are included at booking. If pets are not declared during booking, the applicable fee will be charged separately. Please note the booking platform only allows one pet to be selected; if bringing a second pet, the additional fee will be collected after booking.



Additional Services:

‱ Planning a BBQ? A propane tank is available for a one-time $69 charge. Let us know in advance, and we’ll make sure you’re all set to grill and enjoy!

‱ Pool and hot tub heating are available upon request and are not included in the booking price. The fee is $35/night per service or $59/night for both, with a 2-night minimum. At least 24 hours’ notice is required if you would like to add this service.

‱ Rent a Pack 'n play for $39 (one-time fee)

‱ Rent a highchair for $29 (one-time fee)



House Rules:

1. Parties, events and smoking/vaping are prohibited in or around our property.

2. Please check-out on time. Late departures will result in a charge for each additional hour the property cannot be accessed for turnover.

3. Large messes will result in an additional cleaning fee. Please clean up after yourselves and your pets.

4. Firearms and weapons are strictly prohibited on the property.

‱ If any of these house rules are broken, you and your group may be subject to additional charges or be requested to vacate the property immediately without refund.



Notice: Bellavida – Community Updates. Recreational vehicles such as ATVs, dirt bikes, UTVs, and side‑by‑sides are strictly prohibited, and any damage to common areas will be the full financial responsibility of the owner or guest, so please inform all visitors. The gym will be closed for renovations on March 18 and 19, and will reopen at 9:00 AM on March 20.



Update from the Bellavida Community:

The parking lot near La Fuentes is strictly closed due to ongoing stormwater repairs near the lake and Stella. Vehicles found in the restricted area will be towed and relocated to the adjacent lot. Guests are reminded not to move cones marking hazardous work zones and to always check signage before parking to avoid relocation.



Quality Assurance:

‱ Your wellbeing is our top priority. We have built upon our foundation of pre-existing high cleaning standards with additional Covid-19 specific recommendations from the WHO, CDC and Canadian Public Health Agency guidelines.



Interaction with Guests:

We work with a team of dedicated hospitality professionals who will assist us in providing you with 5-star quality service. Your recommendations and questions are important to us and we're here 24/7 to assist you. Please don't hesitate to reach out to us at any time.

Ajoutez des dates pour connaĂźtre les prix

Services et équipements

Piscine
Bain Ă  remous
Cuisine
Lave-linge
SĂšche-linge
Animaux de compagnie acceptés

Hébergements similaires

RÚglement intérieur

Arrivée aprÚs 16 h 00
Âge minimum pour la location : 18 ans
Départ avant 10 h 00
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Enfants

Enfants autorisés : de 0 à 17 ans
default

ÉvĂ©nements

ÉvĂ©nements non autorisĂ©s
default

Animaux domestiques

Animaux de compagnie autorisés
Charge may apply
default

Fumeurs/non-fumeurs

Hébergement non-fumeurs
1. Parties, events and smoking/vaping are prohibited in or around our property. 2. Please check-out on time. Late departures will result in a charg...

Informations importantes

À savoir absolument

Cet hĂ©bergement est gĂ©rĂ© par un hĂŽte professionnel et fourni dans le cadre d’une activitĂ© commerciale, industrielle ou libĂ©rale, au sens de l’article 155 du Code gĂ©nĂ©ral des impĂŽts
Des frais pour toute personne supplĂ©mentaire peuvent ĂȘtre facturĂ©s et dĂ©pendent de la politique de l'hĂ©bergement
Une piĂšce d'identitĂ© officielle avec photo et un dĂ©pĂŽt de garantie en espĂšces, par carte de crĂ©dit ou par carte de dĂ©bit, peuvent ĂȘtre demandĂ©s Ă  l'arrivĂ©e pour couvrir tous frais imprĂ©vus
Les demandes spĂ©ciales, qui ne peuvent pas ĂȘtre garanties, sont soumises Ă  disponibilitĂ© Ă  l'arrivĂ©e et peuvent entraĂźner des frais supplĂ©mentaires
Cet hébergement accepte les espÚces
Les fĂȘtes et les Ă©vĂ©nements de groupe sont interdits
L'hÎte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hÎte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.

À propos du quartier

Kissimmee

À Kissimmee, cette maison de vacances vous promet de passer un sĂ©jour exceptionnel. Les cĂ©lĂšbres Parcours de golf Reunion Resort et Mystic Dunes Golf Club valent le dĂ©tour si un minimum d'action est Ă  l'ordre du jour. Parmi les attractions phares, les non moins emblĂ©matiques Vieille ville et Complexe de loisirs Walt Disney WorldÂź Resort attendent aussi votre visite. Consultez l'affiche de l'emblĂ©matique ESPN Wide World of Sports Complex et prĂ©voyez du temps pour passer par l'agrĂ©able Disney's Hollywood StudiosÂź, attraction prisĂ©e des environs.
Carte
Kissimmee, FL

À proximitĂ©

  • Parc Ă  thĂšme Ă  but non lucratif Give Kids the World Village - 9 min Ă  pied - 0.8 km
  • Parc rĂ©gional Shingle Creek - 10 min Ă  pied - 0.9 km
  • Medieval Times (dĂźner-spectacle) - 16 min Ă  pied - 1.3 km
  • MarchĂ© aux puces 192 - 2 min en voiture - 2.0 km
  • Centre d'accueil et musĂ©e d'histoire d'Osceola County - 3 min en voiture - 2.4 km

Comment se déplacer

  • Station Poinciana - 7 min en voiture
  • Gare de Kissimmee - 14 min en voiture
  • AĂ©roport de Kissimmee Gateway (ISM) - 9 min en voiture

Restaurants

  • â€ȘWawa - ‬3 min en voiture
  • â€ȘChipotle - ‬3 min en voiture
  • â€ȘChick-fil-A - ‬19 min Ă  pied
  • â€ȘSteak 'n Shake - ‬3 min en voiture
  • â€ȘPollo Tropical - ‬4 min en voiture

Foire aux questions

L'hébergement Upstay Lakefront Home w Pool, Game Room and BBQ dispose-t-il d'une piscine ?

Oui, cet hébergement vous propose une piscine couverte.

Combien coĂ»te un sĂ©jour dans l’hĂ©bergement Upstay Lakefront Home w Pool, Game Room and BBQ ?

À partir du 22 mars 2026, les prix constatĂ©s pour un sĂ©jour d’une nuit pour deux adultes dans l’hĂ©bergement Upstay Lakefront Home w Pool, Game Room and BBQ le 20 juin 2026 commencent Ă  265 €, taxes et frais compris. Ce prix est fondĂ© sur le prix par nuit le plus bas constatĂ© dans les derniĂšres 24 heures pour des sĂ©jours dans les 30 prochains jours. Les prix sont susceptibles de changer. Choisissez vos dates pour obtenir des prix plus exacts.

Les animaux domestiques sont-ils admis dans l'hébergement ?

Oui, les animaux de compagnie sont admis au sein de l'hébergement.

À combien s’élĂšvent les frais de parking ?

Un parking est disponible sur place.

Quelle est l'heure d'arrivée à l'hébergement Upstay Lakefront Home w Pool, Game Room and BBQ ?

Les arrivées sont prévues à partir de 16 h 00.

Quelle est l'heure de départ de l'hébergement Upstay Lakefront Home w Pool, Game Room and BBQ ?

Le départ a lieu à 10 h 00.

OĂč se situe l'hĂ©bergement ?

Découvrez toutes les richesses de Kissimmee grùce à cette maison de vacances qui se trouve à moins de 15 minutes à pied de Parc régional Shingle Creek et Parc à thÚme à but non lucratif Give Kids the World Village. Medieval Times (dßner-spectacle) et Marché aux puces 192 se trouvent également à moins de 3 km de distance.

Avis

9,2

Merveilleux

Les avis sont présentés par ordre chronologique, ils sont également soumis à une procédure de contrÎle et vérifiés sauf indication contraire.
En savoir plusS’ouvre dans une nouvelle fenĂȘtre
Note des voyageurs de 10 (Excellent), d’aprùs 21 avis sur 30.
Note des voyageurs de 8 (Bien), d’aprùs 6 avis sur 30.
Note des voyageurs de 6 (Satisfaisant), d’aprùs 1 avis sur 30.
Note des voyageurs de 4 (MĂ©diocre), d’aprĂšs 2 avis sur 30.
Note des voyageurs de 2 (Horrible), d’aprùs 0 avis sur 30.

9,2/10

Propreté

9,0/10

Arrivée

9,6/10

Communication

9,2/10

Emplacement

9,2/10

Exactitude de l’annonce

Avis

Avis vérifié

10/10 Excellent

Sean K.

Les points forts : PropretĂ©, arrivĂ©e, communication, emplacement et exactitude de l’annonce
It was a wonderful house for many family members to enjoy together. Everything was spacious and more than sufficient in size, allowing the whole family to have a great time. Even late at night, the responses and service were prompt and excellent. The pool and lake view were also amazing.
Séjour de 4 nuits en décembre 2025
Avis vérifié

10/10 Excellent

Carrie R.

Les points forts : PropretĂ©, arrivĂ©e, communication, emplacement et exactitude de l’annonce
It was a great experience. The house was perfect for our work trip. The host checked in often and responded quickly.
Séjour de 6 nuits en décembre 2025
Avis vérifié

10/10 Excellent

Karen G.

Les points forts : PropretĂ©, arrivĂ©e, communication, emplacement et exactitude de l’annonce
Wonderful home. Quick response to questions. Will definitely stay there again!!
Séjour de 7 nuits en novembre 2025
Avis vérifié

10/10 Excellent

Steve H.

Les points forts : PropretĂ©, arrivĂ©e, communication, emplacement et exactitude de l’annonce
Great house! Plenty of space for everyone (we were a party of 6). Loved that everyone had their own bathroom. Would rent again if we’re back in the area. Owner/manager also very responsive to all of my questions. Check out was super simple too!
Séjour de 3 nuits en décembre 2025
Avis vérifié

10/10 Excellent

Joey C.

Les points forts : PropretĂ©, arrivĂ©e, communication, emplacement et exactitude de l’annonce
House was awesome, everything was great from communication to the house itself! In a lovely gated community with everything you needed for a lovely stay! Only 20 mins from all Disney parks with a Walmart only 2 mins around the corner and most other amenities within 10 mins! Great place
Séjour de 20 nuits en octobre 2025
Avis vérifié

10/10 Excellent

Celeste S.

Les points forts : PropretĂ©, arrivĂ©e, communication, emplacement et exactitude de l’annonce
Amazing house close to Disney. Kids loved the game room and pool
Séjour de 7 nuits en octobre 2025
Avis vérifié

8/10 Bien

David H.

Les points forts : PropretĂ©, communication, emplacement et exactitude de l’annonce
Les points faibles : Arrivée
House is a bit run down and had numerous minor defects. Host was helpful with the most critical ones.
Séjour de 6 nuits en décembre 2025
Avis vérifié

4/10 Médiocre

Katie S.

Les points forts : Emplacement
Les points faibles : PropretĂ©, arrivĂ©e, exactitude de l’annonce
This home was in desperate need of maintenance. Carpets were so badly stained and gross. LOSE HAIR was found EVERYWHERE!
Ball of hair when I walked about 4 steps into main floor master
Carpets were absolutely repulsive and need to be replaced
Séjour de 3 nuits en janvier 2026
Avis vérifié

10/10 Excellent

Elaine G.

Les points forts : PropretĂ©, arrivĂ©e, communication, emplacement et exactitude de l’annonce

Romantic Getaway

The property was fabulous. The house was lovely, clean and well decorated.
Séjour de 4 nuits en juin 2025
Avis vérifié

10/10 Excellent

Ashley P.

Les points forts : PropretĂ©, arrivĂ©e, communication, emplacement et exactitude de l’annonce

Great Weekend Getaway

We had a wonderful weekend stay! The home was absolutely beautiful—spacious, spotless, and exactly as described. Communication was excellent and very prompt. We especially loved the private pool and the game room, which was a big hit with the kids. Everything was perfect for a relaxing getaway. Highly recommend and would definitely stay again!
Séjour de 2 nuits en juillet 2025
Avis vérifié

10/10 Excellent

Kirk M.

Les points forts : PropretĂ©, arrivĂ©e, communication, emplacement et exactitude de l’annonce

Nice place

Very nice place!
Séjour de 2 nuits en octobre 2024
Avis vérifié

10/10 Excellent

Brandy H.

Les points forts : PropretĂ©, arrivĂ©e, communication, emplacement et exactitude de l’annonce

Nice home

We really enjoyed our stay at this property. 10-15 min drive to Disney parks. Would recommend renting this home.
Séjour de 3 nuits en décembre 2024
Avis vérifié

10/10 Excellent

Odalis F.

Les points forts : PropretĂ©, arrivĂ©e, communication, emplacement et exactitude de l’annonce

Great family house

Good size rooms and clean
Séjour de 4 nuits en août 2024
Avis vérifié

8/10 Bien

Patrick F.

Les points forts : ArrivĂ©e, communication, exactitude de l’annonce

Quick Stay With Family & Pets

Ultimately a good stay, accommodations were accurate and being pet friendly was a plus. There are some areas of carpet and curtains that were stained from prior pet stays but to be expected as a pet friendly home. Overall we would stay again.
Séjour de 3 nuits en mars 2025
Avis vérifié

8/10 Bien

Barbara A.

Les points forts : PropretĂ©, arrivĂ©e, communication, emplacement et exactitude de l’annonce

Happy with our stay

Thank you
Séjour de 5 nuits en juillet 2024
Avis vérifié

10/10 Excellent

Todd M.

Les points forts : PropretĂ©, arrivĂ©e, communication, emplacement et exactitude de l’annonce

Good house for Orlando stay

Great communication with manager. House has been used a lot you can tell as things are damaged here and there but for the price, location and purpose it worked out great
Séjour de 2 nuits en janvier 2025
Avis vérifié

10/10 Excellent

Leanne J.

Les points forts : PropretĂ©, arrivĂ©e, communication, emplacement et exactitude de l’annonce

Excellent Experience

We had an excellent experience overall, and would rent this home, again. Pros: Location is near parks and 2 min from grocery store
Séjour de 7 nuits en octobre 2024
Avis vérifié

10/10 Excellent

Dennis S.

Les points forts : PropretĂ©, arrivĂ©e, communication, emplacement et exactitude de l’annonce

Mecum Auction

My friends and I were pleased with the house. It was a perfect place for us to relax after spending all day at the auction.
Séjour de 3 nuits en janvier 2025
Avis vérifié

8/10 Bien

Prettygirl81 H.

Les points forts : PropretĂ©, communication, emplacement et exactitude de l’annonce
The overall stay was pleasant! The place is beautiful but on arrival the house was not ready for 4pm check in. The cleaning crew was still there and we had to leave and come back so we didn’t get to actually check in until around 5pm. The host was nice about it tho and apologized for the delay of checking in. The refrigerator barely got cold. I don’t agree with having guest to pay a seperate fee for jacuzzi to be warmed being that the jacuzzi is one of the perks of the house. But I would definitely stay again!
Séjour de 2 nuits en août 2025
Avis vérifié

10/10 Excellent

Nikki B.

Les points forts : PropretĂ©, arrivĂ©e, communication, emplacement et exactitude de l’annonce

Relaxing

This is a great property to stay at. A gated community with walking trails that is close to shopping and all the parks. Pool, hot tub, and game room were throughly enjoyed. Hosts were very responsive to any questions.
Séjour de 5 nuits en mars 2024
Avis vérifié

10/10 Excellent

Han Hunter Harr

Les points forts : PropretĂ©, arrivĂ©e, communication, emplacement et exactitude de l’annonce

Great Place

Excellent house. Great communication. All problems immediately handled.
Séjour de 7 nuits en avril 2024
Avis vérifié

10/10 Excellent

Lezley F.

Les points forts : PropretĂ©, arrivĂ©e, communication, emplacement et exactitude de l’annonce

Florida Trip

The house was very large and clean, perfect for our group. They do charge separately for the pool & hot tub heat, and also charge additional fees to use the grill, which we thought was ridiculous. Otherwise we liked the house.
Séjour de 3 nuits en novembre 2024
Avis vérifié

6/10 Satisfaisant

Derrick A.

Les points forts : Propreté, arrivée, communication et emplacement
Les points faibles : Exactitude de l’annonce

Still a good vacation home

Well I’ve stayed there before and it was advertised as all rooms with TV’s . That was supposed to be done and again 2 rooms without TV’s in them. Outside of that a good vacation house.
Séjour de 4 nuits en août 2024
Avis vérifié

8/10 Bien

Earnest M.

Les points forts : ArrivĂ©e et exactitude de l’annonce

House keeper

One of the rooms we’re not clean the sheets we’re not clean and you need new pots and pans but everything else was good thank you for everything we enjoyed your place
Séjour de 4 nuits en novembre 2024
Avis vérifié

10/10 Excellent

Brian H.

Les points forts : PropretĂ©, arrivĂ©e, communication, emplacement et exactitude de l’annonce
Our experience at this property was great, except for the hot tub not working, which was a significant letdown for me. However, interacting with Oriana was a highlight. She responded quickly, faster than any other host I've dealt with previously. I want to commend Oriana for her efforts in trying to resolve the hot tub issue. Although it couldn't be fixed right away, her next steps were impressive. She offered to relocate us to a different property, just a block away, with a larger house and a working hot tub. This gesture demonstrated her dedication to customer satisfaction, as she could have simply apologized for the inconvenience and explained the need to order a replacement part. Instead, she took the initiative to ensure our comfort. Although relocating was inconvenient, it was ultimately worth it. We appreciate Oriana's commitment to customer service and would prefer to work exclusively with her for all future trips. Thank you for a wonderful experience. Having access to a functioning hot tub was crucial in helping us visit four parks in three days.
Séjour de 6 nuits en septembre 2025

Qui vous reçoit ?

Vous ĂȘtes reçu par Upstay

Image de profil de l’hîte

Langues :

Anglais, Espagnol, Portugais
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