The property was as advertised. It was very clean and readily met our expectations. All directions for TVâs, gas fireplace, etc were easy to follow. We had a very relaxing and enjoyable stay.
This cabin is very cozy and is in a nice, friendly neighborhood. The check-in process was great and the cabin is dog-friendly. However, the cabin was very dirty and needs some serious cleaning. I notified the property management company and the gentleman there apologized profusely. He also said he would email the owner, but I never heard anything back from them. We payed a big cleaning fee and I'm sure that every other renter before us did, too. However, it's obvious that this cabin has not been cleaned appropriately in quite a while. There were cobwebs and dust everywhere......mold/mildew and dust on the window blinds, filthy kitchen appliances, grease and dust built up on the exhaust hood over the stove, dirty toilets......I could go on and I have pictures that show these things. This cabin could be great, if only it was cleaned like it should be: a deep clean first, then proper cleaning after every rental.
If there were other options for lodging, we would have taken them the night of our arrival
We had to have the exterminator called the first night because the kitchen/ house was covered in roaches. Spent 15 hours cleaning the house before we could sit down or cook. There was something dead (or feces?) and "mummified" on the area rug downstairs. I wanted to roll it up, but the floor was stained with urine and other liquids . Animal hoar everywhere. "Library" features works by authors most would call purveyors in far-right propaganda. House is in desperate need of a deep cleaning and an update-stuck in the early 80s. The homeowner should consider a new cleaning service. No one wants to see chamber pots in a bedroom as decor. The guestbook has hundreds of happy visitors. If you're here for skiing, I can see why things are probably dismissed. If you're staying here for a family gathering, I'd be remiss. Property management company, however, was on point and professional and did as much as possible to try to salvage the experience.
And carpeted bathrooms?! I walked in towels. I cannot tell you how grossed out I am by the thought of dozens and dozens of people over two decades missing the toilet.
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The house is a nice house, but the furniture--namely the sofas--look like they've been used for a long, long time (which can give the impression that they're dirty even if they're not). The beds were comfortable. Two of the bathrooms are carpeted--which always concerns me because of things that splash or drip around toilets simply absorb into the carpet. The upstairs rear porch has no lighting whatsoever--which makes it difficult to let a pet out at night to the side yard (which is illuminated). The downstairs TV only worked half the time (needs to be replaced), and the remotes to the TV/Cable downstairs had dead batteries and no replacements were in the house. There were no sheets for the two pull-out beds downstairs. If you're going to say the house sleeps X number of people, then you need to provide linens for all of the beds. And lastly, we only had toilet paper for two bathrooms. We literally had to unspool chunks of paper to put downstairs. I know this sounds very critical, but I'm being specific because I think all of these things can be addressed and take this rental from a 5 or 6 out of 10 to an 8 or 9.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Had a great stay at Ricky Top. So peaceful. Everything was clean and everything worked.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This was the third time we have stayed here. We love the location.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
It was great as always
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
I have been staying here almost every year for the past 10-15 years. Close to town yet high enough to get that mountain getaway feel. This time it wasnât as clean as I would have liked. I appreciated the new outdoor charcoal grill. Itâs just so peaceful and the scenery is great.
This was our second time staying in this unit. We are looking forward to our third. This location works well for our visits. The unit fits our group well.
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
It was great
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Rental very easy to access but probably not in the winter. Unit is in quiet neighborhood with houses all around but very close to Maggie Valley. Very convenient, comfortable and clean. Kitchen well stocked.Refrigerator was kind of small but adequate for our needs. No mountain views. property description was accurate. We had no contact with property mgmt. Having 3 bathrooms was great. Living room was kind of small but large downstairs area made up for it.
Rating Details:
The property manager was more than helpful.
The vacation rental was somewhat dirty.
I was somewhat unhappy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Very dark and gloomy interior. Washer and dryer but no dishwasher. Would not stay here again.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Excellent pet friendly rental. We have been staying at Rocky Top at least two times a year for the past 10 years. Love the location and the friendly neighborhood.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
I have stayed at Rocky Top many times in the past years and is always a top notch cabin. Very satisfied with everything.
We enjoyed our stay in the cabin. The bedrooms were large with ample space for luggage and gear. The downstairs was perfect for the kids - they loved having a space for themselves. The house could use a good dusting, but overall, was clean. The kitchen desperately needs a dish drainer and dish towels. We enjoyed the fire pit and the location to skiing and tubing could not be beat. Overall, we found the cabin comfortable and cozy.
We traveled with teen and preteens and needed help with the wi-fi password. We called and left a message with the office manager. The property manager never called us back. We didnât know we needed our own wood for the fire pit. The kids were also looking forward to playing the board games there. They were crammed in a box completely trashed. Glad we brought a few of our own.
Could use a little more cleaning my wife cleans and maintains expensive homes and it could use a little attention but over all a great stay and we had a wonderful time
Rating Details:
The property manager was adequately helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Despite the name of "LOG" being misleading (as this is not a Log Cabin), our party of 4 plus one pooch were quite comfortable. It is located fairly high on the hillside and will accommodate three vehicles to be parked. The kitchen is well equipped although there is no dishwasher. The mattresses were most comfortable although the overall furnishings were cast offs, antiques and dated. Having three bathrooms was a plus; we were unable to use the fenced yard area due to the rain. A grill was provided for outdoor cooking.I recommend that you ask if the hand rails have been corrected (as I reported)for your safety. We never saw a human during this transaction, used a lock box for key exchanges - not my favorite way to represent a client.
The property was very comfortable and convenient to all the places we wanted to visit. We loved sitting out on the porch both in the front and the back. Over all it was clean but could use better dusting with the blinds and some of the floor vents had heavy dust accumulated. The driveway was a little challenging but we managed. Overall we were happy with the rental and would definitely consider doing it again in the future.