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Appartement condo·Hôte professionnel

New 2 BD/ Luxury Vacation and Amenities- Free Tickets & Views for miles!

Galerie photos de l’hébergement New 2 BD/ Luxury Vacation and Amenities- Free Tickets & Views for miles!

Coin séjour
Cuisine privée
Cuisine privée
Chambre
Chambre

Avis voyageurs

9,8 sur 10
Exceptionnel
2 chambres2 salles de bain6 personnes

Équipements populaires

  • Piscine chauffée
  • Cuisine
  • Lave-linge
  • Barbecue
  • Balcon
  • Wi-Fi gratuit

Découvrir la zone

Afficher la carte
Gatlinburg, TN
  • Place, Parc national des Great Smoky Mountains
    ‪1 min à pied‬
  • Place, Gatlinburg Scenic Overlook
    ‪5 min à pied‬
  • Place, Gatlinburg SkyBridge
    ‪14 min à pied‬
  • Airport, Knoxville, Tennessee (TYS-McGhee Tyson)
    ‪68 min en voiture‬

Chambres et lits

2 chambres (6 personnes)

Chambre 1

1 très grand lit

Chambre 2

1 très grand lit

Chambre 3

2 canapés-lits (doubles)

2 salles de bain

Salle de bain 1

Salle de bain 2

Espaces

Cuisine
Balcon
Lock

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En savoir plus

À propos de cet hébergement

New 2 BD/ Luxury Vacation and Amenities- Free Tickets & Views for miles!

Unit 402 at The Highlands of the Smokies is a brand-new luxury Smoky Mountain Vacation Condo Rental that is sure to be a hit with your friends and family. With top-of-the-line amenities and gorgeous views of Mount Le Conte & downtown Gatlinburg, you won’t want to leave! This gorgeous condo offers accommodations for up to 6 guests and is centrally located, just minutes from downtown Gatlinburg.

From the moment you enter this two-bedroom, two-bathroom luxury condo, you’ll be awestruck by the spectacular views of the Smokies coming in through the wall of windows. This condo features an open floor plan with comfortable sofas, a gas fireplace, floor-to-ceiling windows, with seating for 6 seats at the bar, a spacious kitchen, a private balcony (perfect for morning coffee or an evening wine down), and 9-10-foot-high ceilings.

Preparing a meal in this unit is as easy as 1-2-3. The kitchen has everything you could possibly need and more. Featuring a large granite countertop, modern lighting, stainless steel appliances, and ample counter space, it’s perfect for creating a culinary experience for you and your family/friends to enjoy.

This single-level vacation rental boasts two king bedrooms each with its own en suite bathroom. Each bathroom features a custom tile shower, and double vanities and the master includes a soaking tub.

Sit out on the private balcony chairs and relax in the crisp mountain air before you start your day. The balcony is equipped with comfortable seating to enjoy the mountain views and the Ober Mountain tram making its way up and down the mountain.

Quick Overview of the Condo:

Kitchen
Velvet Granite Countertops
Stainless Steel Appliances
Kitchenware & Utensils
Bar Seating for 6

Living Room
Large Sectional
2 Chairs
Large Flat Screen Smart TV
Ceiling to Floor Windows
Gas Fireplace
Entrance to Balcony

Master Bedroom
King Bedroom
Flat Screen Smart TV
Chair
Ceiling to Floor Windows
Ceiling Fan
Entrance to Balcony

Master Bathroom
Tiled Walk-in Shower
Soaking Tub
Double Vanities

Guest Bedroom
King Bedroom
Flat Screen Smart TV
Ceiling Fan

Guest Bathroom
Tiled Walk-in Shower

Washer/Dryer

Your stay includes $1000.00 in complimentary activities. Just by booking with us, you’ll receive free tickets, every day of your stay to top activities and attractions like Dollywood, Splash Country, Great Smoky Mountain Railroad, Biltmore Estate, Nantahala Outdoor Center (Rafting), Pirates Voyage Dinner Show, TopJump, Rocky Top Coaster, Crave Golf Course, Adventure Park Zipline, Rowdy Bear, Skyland Ranch, Anakeesta, Gatlinburg SkyLift, Country Tonite, Grand Majestic, Mad Dog's Creamery, Alcatraz, and Ober Mountain.

Enjoy shopping in the famous Great Smoky Arts and Crafts Community, where you will find artisan shops, galleries, and one-of-a-kind boutiques. If adventure is more your thing, head to the #1 most visited National Park in the world, where you will find endless hiking trails and outdoor activities. Highlands 402 is truly the ideal location for your family vacation in the beautiful Smoky Mountains and Gatlinburg, Tennessee.

The Resort Amenities include a beautiful outdoor pool, outdoor hot tub, community firepits with seating area, community grilling area, fitness center, conference room, and an on-site office/scenic lounge.

Ajoutez des dates pour connaître les prix

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Coin séjour
2 BD| Pool & Mountain View| Sleeps 6| Luxury Rental| $1000 Free Tickets
Gatlinburg
  • Piscine
  • Cuisine
  • Lave-linge
  • Sèche-linge
10.0 sur 10, Exceptionnel, (29 avis)
2 BD| Pool & Mountain View| Sleeps 6| Luxury Rental| $1000 Free Tickets

Règlement intérieur

Arrivée après 16 h 00

Âge minimum pour la location : 23 ans

Départ avant 10 h 00

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Enfants

Enfants autorisés : de 0 à 17 ans

default

Événements

Événements non autorisés

default

Animaux domestiques

Animaux de compagnie non autorisés

default

Fumeurs/non-fumeurs

Hébergement non-fumeurs

Informations importantes

À savoir absolument

Hébergement n° 3722624vb
Cet hébergement est géré par un hôte professionnel et fourni dans le cadre d’une activité commerciale, industrielle ou libérale, au sens de l’article 155 du Code général des impôts
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de monoxyde de carbone ; pensez à apporter un détecteur portable lors de votre séjour
L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.

À propos du quartier

Gatlinburg

À Gatlinburg, cet appartement en copropriété vous promet de passer un séjour exceptionnel. La beauté naturelle des lieux s'offre à vos yeux au détour des célèbres Parc national des Great Smoky Mountains et Rivière Little Pigeon. Dans un autre registre, les non moins emblématiques Titanic Museum (musée sur le thème du Titanic) et Dîner-spectacle Dolly Parton's Stampede constituent de hauts lieux culturels à ne pas manquer. Lors de votre séjour, ne manquez pas les incontournables Aquarium Ripley’s Aquarium of the Smokies et Parc à thème Anakeesta.
Carte
Gatlinburg, TN

À proximité

  • Parc national des Great Smoky Mountains - 1 min à pied - 0.0 km
  • Gatlinburg Scenic Overlook - 5 min à pied - 0.4 km
  • Gatlinburg SkyBridge - 14 min à pied - 1.2 km
  • Aquarium Ripley’s Aquarium of the Smokies - 3 min en voiture - 3.0 km
  • Gatlinburg Convention Center (centre de congrès) - 3 min en voiture - 3.3 km

Comment se déplacer

  • Aéroport de Knoxville McGhee Tyson (TYS) - 69 min en voiture

Restaurants

  • ‪Ole Smoky Distillery - ‬6 min en voiture
  • ‪Sugarlands Distilling Co. - ‬6 min en voiture
  • ‪Puckers Sports Bar - ‬5 min en voiture
  • ‪Loco Burro Fresh Mex Cantina - ‬5 min en voiture
  • ‪Smith & Son Corner Kitchen - ‬6 min en voiture

Foire aux questions

L'hébergement New 2 BD/ Luxury Vacation and Amenities- Free Tickets & Views for miles! dispose-t-il d'une piscine ?

Oui, cet hébergement dispose d'une piscine. Parmi les différents bassins de l'hébergement, on trouve une piscine chauffée.

Les animaux domestiques sont-ils admis dans l'hébergement ?

Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.

Quelle est l'heure d'arrivée à l'hébergement New 2 BD/ Luxury Vacation and Amenities- Free Tickets & Views for miles! ?

Les arrivées sont prévues à partir de 16 h 00.

Quelle est l'heure de départ de l'hébergement New 2 BD/ Luxury Vacation and Amenities- Free Tickets & Views for miles! ?

Le départ a lieu à 10 h 00.

Où se situe l'hébergement ?

Vos vacances à Gatlinburg commencent ici ! Ce complexe d'appartements est proche de sites d’intérêt, comme Gatlinburg Scenic Overlook à quelques pas seulement, ou bien Aquarium Ripley’s Aquarium of the Smokies et Parc à thème Anakeesta à moins de 5 km. Gatlinburg Convention Center (centre de congrès) est à 4,5 km de distance.

Avis

9,8

Exceptionnel

Les avis sont présentés par ordre chronologique, ils sont également soumis à une procédure de contrôle et vérifiés sauf indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 18 avis sur 20.
Note des voyageurs de 8 (Bien), d’après 1 avis sur 20.
Note des voyageurs de 6 (Satisfaisant), d’après 1 avis sur 20.
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 20.
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 20.

Avis

Avis provenant d’un site partenaire

10/10 Excellent

Jimmy &Crystal R.

Nothing better

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We will never book with any other place , if we could move there we would in a heartbeat
Réponse de VrboOwner le 29 avr. 2026
Lovely Review and such kind words! We wouldn't want you to stay anywhere else! Can't wait to welcome you back!
Avis provenant d’un site partenaire

10/10 Excellent

Carl B.

HIGHLANDS OF THE SMOKIES Mini Vacation

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Highlands was 5 stars for me, I would rate it higher if I could. The views were amazing. The condo was beautiful. The booking staff was very helpful. The location I gave it 3 stars because the road was very narrow, nothing close by to eat or shop. Still had a great time. Would highly recommend it.
Réponse de VrboOwner le 18 mars 2026
Thank you for your review! It is such an honor to know we went above 5-star service for you! Our booking staff will be delighted to hear how helpful they were and how much you enjoyed the condo. And also, thank you for the recommendation! We hope to see you again in the future!
Avis provenant d’un site partenaire

10/10 Excellent

Alan P.

Wonderful 2 bed Condo

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: What a view!!
Réponse de VrboOwner le 13 oct. 2024
Right? The views can be absolutely breathtaking! It’s one of the best parts of staying there. Thanks so much for sharing!
Avis provenant d’un site partenaire

10/10 Excellent

Hallie G.

Breathtaking view! Must see!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Highly recommend. Breathtaking view! 5 minutes drive to downtown Gatlinburg!
Réponse de VrboOwner le 14 nov. 2024
Thank you so much for your kind words! We're thrilled you enjoyed the breathtaking view and convenient location just minutes from downtown Gatlinburg. It was our pleasure to host you, and we hope to welcome you back for another stay in the Smokies soon!
Avis provenant d’un site partenaire

10/10 Excellent

Hallie G.

Breathtaking view! Must see!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Highly recommend. Breathtaking view! 5 minutes drive to downtown Gatlinburg!
Réponse de VrboOwner le 12 déc. 2024
Thank you so much for your kind words! We're thrilled you enjoyed the breathtaking view and convenient location just minutes from downtown Gatlinburg. It was our pleasure to host you, and we hope to welcome you back for another stay in the Smokies soon!
Avis provenant d’un site partenaire

10/10 Excellent

A guest from Marietta, Georgia

Excellent Place

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We stayed for a week in the 2 bedroom unit. This place is absolutely amazing. Incredible views, spacious, luxury unit with great amenities, well worth the cost.
Réponse de VrboOwner le 29 mai 2024
We can't thank you enough for choosing to vacation with us. We are so glad to hear you and your family enjoyed your week's stay at Highlands Condos. We hope to have you all return soon!
Avis provenant d’un site partenaire

10/10 Excellent

Rick A.

Wonderful

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We use to stay at the old Highlands before the fire. The new Highlands is simply spectacular, and still the best views and location in Gatlinburg.
Réponse de VrboOwner le 24 sept. 2024
Thank you so much, Rick! We appreciate that you stayed with us and hope we lived up to your expectations. 402 is AMAZING!
Avis provenant d’un site partenaire

10/10 Excellent

A guest from Jasper, AL

Fantastic

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a WONDERFUL stay at The Highlands, our family had been there several times before the fire It’s so so good to see out of the ashes something so nice has been rebuilt. Once we seen that The Highlands was open again it brought back so many great memories. Now we can start making new memories again. Absolutely a Beautiful place to stay. We will be back soon.
Réponse de VrboOwner le 18 sept. 2025
Thank you so much for staying with us, so happy you enjoyed your stay and made some new memories. We look forward to welcoming you back again!
Avis provenant d’un site partenaire

10/10 Excellent

ANJALEE K.

Book This NOW!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: What an amazing property and stay! The unit was spotless, spacious and the views were unmatched. It’s perfectly located too, away but not too far from the busyness of Pigeon Forge and a handful of minutes to Gatlinburg. The views were from unit are spectacular, the Smokies while looking at Gatlinburg day or lit up at night. Also the staff there are so kind and welcoming. Would stay there again in a heartbeat!
Réponse de VrboOwner le 17 juin 2025
Thank you so much for your kind words! We're thrilled to hear you had such an amazing stay and that the unit, the views, and the location all made a great impression. It’s always wonderful to know when guests appreciate the peaceful setting just outside the busyness of Pigeon Forge and the easy access to Gatlinburg. We're especially glad you felt welcomed by our team—they’ll be so happy to hear your praise. We’d absolutely love to host you again in a heartbeat. Thanks again for choosing us!
Avis provenant d’un site partenaire

10/10 Excellent

Meghan B.

loved this place!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The unit was so nice - well kept, very modern and updated. The kitchen was very nice, and had most items one would need for cooking meals in. Location was perfect - close to downtown if you needed it, but out far enough to get a breathtaking view of the mountains. We loved every bit of staying here, and plan on booking here again in the future!
Réponse de VrboOwner le 21 août 2024
Thank you so much for your wonderful feedback! We’re thrilled to hear you enjoyed the modern and well-kept unit, and that the kitchen had everything you needed. It’s great to know the location struck the perfect balance between convenience and stunning mountain views. We can’t wait to welcome you back for another stay and appreciate your plans to return. Thanks again for choosing us!
Avis provenant d’un site partenaire

10/10 Excellent

Danielle P.

AMAZING VIEWS!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This place was so amazing!! It’s not only beautiful and comfortable, but so conveniently located near downtown Gatlinburg. It has a gorgeous view of the mountains and the city of Gatlinburg. We saw bears every day. We enjoyed the pool and hot tub every morning, and the fire pits every evening. I would definitely recommend this condo!
Réponse de VrboOwner le 23 juin 2024
Hi Danielle! We are thrilled to hear you enjoy your time with us and we hope to see you again in the future! Thank you!
Avis provenant d’un site partenaire

10/10 Excellent

Steve G.

Mountain Retreat

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The condo was exactly as presented in online photos. Elegant, clean and well supplied. The Mountain View was spectacular. Onsite management (Wes)was helpful. We will definitely be returning. Would recommend the Highlands for anyone that wants a great Mountain View and clean contemporary furnishings. From making our reservation to checking out we were very satisfied.
Réponse de VrboOwner le 26 mai 2025
We appreciate your fantastic review. So glad Wes was such a great help to you, as hospitality is very important to us! We can't wait to see you again in the future!
Avis provenant d’un site partenaire

10/10 Excellent

David A.

402 Review from January 2025

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Rental was clean and very nice. We would recommend the owner add a hair dryer, an iron and ironing board, and some type of shade over the lomg windows in the LR as the sun heats this space up even higher n the winter. There is as a terrible glare on the TV from the long windows too so a ahade would really help. Otherwise, we enjoyed our stay.
Réponse de VrboOwner le 30 janv. 2025
Thank you for your review. We will definitely pass on your feedback to the owner. Glad you enjoyed your stay with us!
Avis provenant d’un site partenaire

6/10 Satisfaisant

A guest from townsend, Tennessee

beatiful condo "but"

Rating Details: The property manager was more than helpful. The vacation rental was clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The condo was beautiful,but when we arrived the parking lot was a sheet of ice,didn't look like a attempt as made to salt or clear.Also the road going up to the condo,really needs guardrails.Never stayed at a place or hotel that didn't have extra toilet paper or kleenex
Réponse de VrboOwner le 23 janv. 2025
Thank you for sharing your feedback with us! We're so glad you found the condo beautiful. We do want to clarify that we did spread salt in the parking lot, but with the below-freezing temperatures and snow/ice, there was unfortunately not much more that could be done to fully clear the area. We completely understand your concern and appreciate your understanding. As for the guardrails, that is something managed by the city. Regarding the extra toilet paper and Kleenex, we appreciate your input and will review our amenities to ensure they meet expectations for future stays. Thank you again for your comments, and we hope to welcome you back for a smoother experience next time!
Avis provenant d’un site partenaire

10/10 Excellent

Angela E.

Perfect Vacation Stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We were so excited to stay here after finding the Highlands online. When we got there it was even more beautiful than we imagined! The condo is gorgeous and the view is perfection. We even got to see a bear in the parking lot the first night! The kitchen is so nice and had everything we needed. The washer and dryer is a definite plus because I didn’t bring home any dirty laundry! The layout makes the balcony private so when the condos filled up we still had a peaceful stay. Can’t say enough great things about this place! We will definitely return in the future!
Réponse de VrboOwner le 9 juil. 2024
Thank you so much; we are thrilled you loved the Highlands. We cannot wait to see you guys again on your next trip.
Avis provenant d’un site partenaire

8/10 Bien

Matthew K.

Amazing Views

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The views were incredible. Location was a bit off the beaten path but driving was pretty simple. I would raise a small maintenance issue. Despite being there in the fall with highs in the low 70s the A/C had significant trouble keeping up. Understandable in the morning with the direct sunlight, but it was obvious that either the A/C wasn't rated for the apartment size or was malfunctioning.
Réponse de VrboOwner le 12 nov. 2024
Thank you for taking the time to share your experience! We’re glad you enjoyed the incredible views and found the location peaceful and accessible. We appreciate your feedback regarding the A/C, and we’re sorry for any inconvenience it may have caused during your stay. We'll have our maintenance team look into it to ensure it's working at full capacity. We want every guest to be comfortable, so thank you for bringing this to our attention. We hope to welcome you back to Highlands of the Smokies for an even better stay in the future!
Avis provenant d’un site partenaire

10/10 Excellent

Loved! Loved! Loved!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We loved this placed. Our family of 4 (9 year old and 4 year old) loved it! I will say that this place is really nice and you would not want to stay here with younger kids from fear of them potentially destroying things. But our kids did well keeping everything intact. This place is has a modern interior, modern appliances, and the most beautiful views from all angles. My husband and I stayed here more than 10 years ago, it was really nice then, but this time it was different with all of its luxurious updates! We most definitely will return and have already shared with all of our friends, family and social media outlets.
Réponse de VrboOwner le 30 juil. 2024
Thank you so much for staying with us and giving us such a great review! we look forward to seeing you guys on your next trip and kids are always welcome here at The Highlands.
Avis provenant d’un site partenaire

10/10 Excellent

J G.

Helene Week

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very nice rental. TV is very difficult to use and channel selection difficult with the service provider. Add some hooks in the bathrooms for towels. For this level of expense, should have bathroom shampoo, conditioner, hair dryer, kleenex, etc., and coffee in the kitchen, extra trash bags. Otherwise, let people know what is or is not available. Instructions for fan use. We noted no response from the emergency service number for future reference.Very clean and has fantastic views, and everything works well. We enjoyed the rental.
Réponse de VrboOwner le 23 oct. 2024
Thank you for your review! We're glad to hear that you enjoyed the cleanliness and fantastic views of the rental. We appreciate your feedback regarding the TV usability, channel selection, and suggestions for additional amenities like hooks in the bathrooms. We want to clarify that we provide a detailed list of starter supplies included in your unit, which is shared in multiple emails and in our listing. This includes shampoo, conditioner, body lotion, body wash, soap, dish liquid, dishwasher detergent, laundry detergent, paper towels, toilet paper, two trash liners per trash can, and dish towels. Once these items are used, it's up to guests to supply any additional needs. We also have a hair dryer in the primary bathroom and extra ones available in our office, which is open seven days a week. We apologize for any issues with the emergency service number and will address that. Regarding the after-hours call you made, we were able to assist the guest who needed their entry code by communicating with him directly. It turned out he hadn’t checked his email or arrival text, which contained the information. Thank you for staying with us, and we hope to welcome you back for an even better experience in the future!
Avis provenant d’un site partenaire

10/10 Excellent

J G.

Helene Week

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very nice rental. TV is very difficult to use and channel selection difficult with the service provider. Add some hooks in the bathrooms for towels. For this level of expense, should have bathroom shampoo, conditioner, hair dryer, kleenex, etc., and coffee in the kitchen, extra trash bags. Otherwise, let people know what is or is not available. Instructions for fan use. We noted no response from the emergency service number for future reference.Very clean and has fantastic views, and everything works well. We enjoyed the rental.
Réponse de VrboOwner le 12 déc. 2024
Thank you for your review! We're glad to hear that you enjoyed the cleanliness and fantastic views of the rental. We appreciate your feedback regarding the TV usability, channel selection, and suggestions for additional amenities like hooks in the bathrooms. We want to clarify that we provide a detailed list of starter supplies included in your unit, which is shared in multiple emails and in our listing. This includes shampoo, conditioner, body lotion, body wash, soap, dish liquid, dishwasher detergent, laundry detergent, paper towels, toilet paper, two trash liners per trash can, and dish towels. Once these items are used, it's up to guests to supply any additional needs. We also have a hair dryer in the primary bathroom and extra ones available in our office, which is open seven days a week. We apologize for any issues with the emergency service number and will address that. Regarding the after-hours call you made, we were able to assist the guest who needed their entry code by communicating with him directly. It turned out he hadn’t checked his email or arrival text, which contained the information. Thank you for staying with us, and we hope to welcome you back for an even better experience in the future!
Avis provenant d’un site partenaire

10/10 Excellent

Wendy B.

Exquisite decor Overly Spacious with Breathtaking Mt Views

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This 2 BR condo exceeded our expectations in many ways yet very budget friendly. From gorgeous bedrooms and thought-of-everything bathroom design we enjoyed our 5 day stay at this luxurious complex. The staff were more than accommodating and very helpful and kind. Special attention was paid to the freezing snow and the hallways were salted immediately. We particularly enjoyed the floor to ceiling windows in the living area and bedroom taking in the views of Gatlinburg, day and night, and relaxing in the Beauty that proved to be a majestic peaceful atmosphere. The fireplace put out some heated ambiance to this beautiful place. We appreciated the gym and equipment provided, as well as the large windows overlooking the mountains while you exercise. We can't wait to come back to experience the pool, hot tub and warmer seasonal activities!! Overall outstanding experience!!
Réponse de VrboOwner le 10 janv. 2025
Thank you so much for your excellent review! It warms my heart to hear how much you enjoyed our condo and the breathtaking views. Our staff looks forward to making your future stays just as memorable!

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