Condo à Park City

Hello Andre- Thank you for your feedback, and I’m truly sorry to hear that your experience fell short of expectations. I’d like to address the concerns you raised regarding the pool. As the host, I always strive to maintain transparency and accuracy in my listing. Nearly a full month before your booking request, the pool’s unavailability due to scheduled construction was clearly noted in the property description. This update was made immediately upon receiving notice from the HOA, and included both the construction status and the estimated timeframe for completion. While I understand your disappointment, it’s important to note that all guests are responsible for reading the full property details before confirming a booking—especially when selecting a place based on specific amenities like a pool. The listing did not promise a working pool, and no effort was made to mislead or “bait and switch.” In fact, the nightly rate you received was discounted, in part to reflect this temporary inconvenience. Regarding your parking concern, I apologize for any initial confusion. The property includes a detailed parking guide, and I’m always available by message to assist with any arrival questions. I’m always happy to clarify any aspect of check-in if reached out to. Again, I regret that your stay didn’t match your expectations, and I appreciate the opportunity to clarify these details for future guests. Warm regards, Lorenzo