Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Check in was simple and easy. Property was well-equipped and clean. Great view of the marina. I would stay here again.
Les points faibles : Communication et exactitude de lâannonce
Apt was nice but all outside amenities were in tough shape. Resort fee was unreasonable as most of the complex is still destroyed from prior yearâs hurricane. Listing is very misleading. Very disappointed.
Rating Details:
The property manager was very unhelpful.
The vacation rental was somewhat dirty.
I was very unhappy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
I want to make a complaint Sent an email to get details and received no response
Rating Details:
The property manager was adequately helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Very good. We really like staying at a place we can go to by boat. After all, this is Florida. Really wish there was someplace for breakfast.
Rating Details:
The property manager was adequately helpful.
The vacation rental was very clean.
I was happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Food at Rumbay restaurant was great. Wait staff the best. Our accommodations were adequate and clean. We were surprised to learn we had 3 flights of stairs. Captain Denis on the water taxi was fun and courteous.
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was spotless.
I was more than happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This location is convenient for boaters and is less expensive than most âon islandâ rentals. It is not convenient for use of Palm Island due to the barge and water taxi and its charges. Check in can be challenging and units are dated.
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Our stay in Marina Villa was wonderful. The property was very comfortable, clean and convenient for us. We especially enjoyed the marina view, it was so pretty and a pleasure to have our morning coffee out on the veranda. The girls that helped with reservations and general information were great, so professional and accommodating. The bedding was sufficient but could use some upgrading, (pillows, blankets, coverlet etc.) they were very clean which is most important. The bathroom sink and shower were a bit slow to drain but otherwise clean and comfy. The office for welcome packet ,keys and such could use a major renovation, however the staff were very nice, happy and smiling:) Overall it was a very satisfying stay for us.
Rating Details:
The property manager was adequately helpful.
The vacation rental was somewhat dirty.
I was happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We did not received final instructions for check in and had to call the contact person. We ran out of hot water every time we took a shower .There are only 2 of us and we took showers hours apart. The TV remote in the bedroom did not work and the floor was filthy - but rest of the apartment was clean.
Everything was great! We were a little disappointed because the internet would not ever connect. We tried resetting the box but it would never let us connect so we had to use our hot spot. We had business to attend on the computer while we were there so it was kind of a big issue with us. I'm sure if the owners knew it wasn't working they would get it fixed. We called several times to the number provided but the girl didn't seem to interested or was getting tired of me calling so I never called back and she probably assumed it started working...but it did not.
We were very disappointed to find our rental was filthy and poorly maintained. There was much debris on the floors including a contact lens, hair and dirt. The tub shower didnât drain so when showering water level was ankle deep. Wads of hair washed up out of the drain as well. The bathroom sink did not drain being full of hair too.
Finally as we prepared to do a load of laundry the dryer was hot, sweating and full of water(?)!
Food stains on tables and placemats indicate that the kitchen was not cleaned adequately. Plates still had dried food and glasses and cups required rewashing.
The general appearance is tired and exhibiting extreme wear and tear. A thorough examination and renovation by the owners is recommended and frankly long overdue.
Unfortunately as we are awaiting completion of our condo rebuild from Hurricane Ian we must rent. Situations like these only add to the immense stress of trying to rebuild our lives after a disaster.
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We have stayed in these condos before and felt our last condo was more updated, efficiently stocked, cleaner and more welcoming than this condo. Our needs were met until we got some wine glasses out to enjoy a bottle of wine however there was no wine opener in the condo.We had to call to request a set of sheets for the hide-a-bed as they had not left any other sets. Somewhat disappointed only because we have amother experience to compare it to.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Very nice location. Property very clean & update. The rental was very nice and well appointed. Very clean and the staff is always amazing. We've been coming here for 20 years and will be back.
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The condo was very clean and had all the amenities needed. Big problem with the shuttle boat. Capt was drinking and was sprinkling a little rain. He said shuttle is shut down for rest of day. It was 3:30pm and rain stopped and sun came out at 6pm. We could not go to dinner at Rum Bar and drove into Englewood to eat. Dave had a very bossy and belligerent attitude in his explanation why the shuttle was being shut down. We later were told this old boat capt named Dave has had numerous complaints against him by guests. Resort Mgt needs to address the attitude problem with Dave. That is main reason for low reviews for our stay at the resort...
Seems house keeper pays attention to cleanliness of everything but the floors which were filthy. Feet and socks were black entire stay. Wasn't sand. Just plain floors not scrubbed for a long time
Rating Details:
The property manager was adequately helpful.
The vacation rental was clean.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Moved in for 2 months. Bathroom sink plugged up. A couple of cockroaches. Must not have been sprayed on a schedule. Thermostat broke. Bit up by bedbugs on sleeper sofa. Had to put cover on old holy mattress to keep bugs from getting out. Put trays around couch on floor. Paid $4,500 a month. Should have been given back some of our money for this stay.
Rating Details:
The property manager was adequately helpful.
The vacation rental was clean.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Moved in for 2 months. Bathroom sink plugged up. A couple of cockroaches. Must not have been sprayed on a schedule. Thermostat broke. Bit up by bedbugs on sleeper sofa. Had to put cover on old holy mattress to keep bugs from getting out. Put trays around couch on floor. Paid $4,500 a month. Should have been given back some of our money for this stay.
We had a condo on the harbor side that was dirty and next to a commercial boat storage that was noisy and unsightly. Within an hour of our complaint, mgmt had us in a beautiful oceanside condo for a minimal upcharge. Basically I think they waived their fees. The new condo needs some attention but not enough to ruin our stay and the mgmt firm & staff are all great. Good restaurant, beautiful grounds and beach, very private. Wouldnât hesitate to stay here (island side) again but I think Iâd grill the leasing agent about the condition of the unit. The owner has the responsibility to keep the place up to par & mgmt needs to lean on them as needed.
Rating Details:
The property manager was very unhelpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
My husband and I have stayed at Palm Island in the past and we were always very pleased with our rental. However this year we were very very disappointed. The condo was very outdated and many things were not in good working order. The shower did not drain properly some kitchen items were either missing or not working. The bedroom was dark and uninviting. Unfortunately we will never come back!
Rating Details:
The property manager was very unhelpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
My husband and I have stayed at Palm Island in the past and we were always very pleased with our rental. However this year we were very very disappointed. The condo was very outdated and many things were not in good working order. The shower did not drain properly some kitchen items were either missing or not working. The bedroom was dark and uninviting. Unfortunately we will never come back!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Visiting family at the marina. Perfection location for all of us to spend the holidays together
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Visiting family at the marina. Perfection location for all of us to spend the holidays together
Condo was clean, kitchen was newer and had everything we needed. Bed and pillows were ok. View of the marina and boats was nice. But when we walked in there was a strong odor of cleaning stuff, and once that wore off the front hallway and into the bedroom smelled like urine. Really off putting.