2/10 Horrible
Jessica F.
17 févr. 2025
Les points forts : Emplacement
Les points faibles : Propreté, communication, exactitude de l’annonce
Underwhelming and key features broken
The lodge was much smaller than the pictures portrayed. The living room sat 4 adults comfortably - not big enough for more than 2 families. The beds were not all made upon entry- Sheets and comforters were folded at the end of the beds. The fireplace did not work, the hot tub shut off and tripped regularly at the GCFI breaker. The cable did not work when entering the house. We were told that the satellite was buried in snow by the person who plowed the driveway. It was clear that no one checked to see this property was functional before guests arrived. I had to shovel the satellite. The beds were by far the lowest quality I have slept in- hard and lumpy and pillows were flat like sand sacks. The sheets were thin like stiff hospital sheets. No extra cozy blankets provided. The heat did not work properly- it was hot in the bedrooms but cold in the living space. For 3750 for three nights this house should have been well appointed and cozy. It was far from that. The towels were small, stained and thin. There was only salt and pepper for cooking- no kitchen seasonings or oils. It is clear that this is not lived in and care for. When the hot tub turn off the rental manager could not tell us when the filters had last been cleaned (I have owned hot tubs for years). Yet they charge 350 for cleaning and maintenance of the hot tub and house but can’t tell you that it has been done. They do not refund your 150 dollars for damage deposit. I would not rent using this company!!
Jessica F.
Séjour de 3 nuits en février 2025
