Maison victorienne de luxe à Santa Cruz Yacht Harbour

Thank u so much for sharing your stay for others. We agree the house is in an awesome location . Close to the best beach in Santa Cruz and a 3 minute drive to the Boardwalk. We are glad u enjoyed your stay at the Painted Lady.

We are so glad u took advantage of all of our beautiful places to see as well as th gray libation close to wvwryirnf ! Thank u for taking such good care of our home .

Thank you for taking the time to write a review. We are so glad you enjoyed our lovely home and appreciate all it has to offer. As it was our former home, we take great pride in all it has to offer. Returning guests receive a discount as well, so we are looking forward to seeing you again.

Wow! And thank you for letting us know how much you enjoyed our special historic Victorian home. We too, feel it has a lot of amenities to offer and the Harry Potter room is usually a big hit with the kids. We look forward to your staying with us again.

We are glad you enjoyed your stay at our home. It’s a fun place for special events. Thank u for choosing our home.

We are so glad you enjoyed your stay at the Painted Lady. The location is superb. We would welcome all of you back. Once again thank U for choosing our home !

Janet and her family were the perfect guests . The home was left just as they found out. Our communication with Janet was positive, warm and friendly. We truly treasure guests such as these who appreciate our home and let others know. Thank u so much Janet and family dor staying at our home . We welcome u back any time !

The house was built in 1905. The main living areas are not large, however there are 2 living areas in the home. One is 25x 16, the other is of modest size, 12x15. The back yard can easily accommodate the maximum amount of people which is 14. Upon inspecting he home, we found no mold. The walls in the shower are painted wood beadboard to match the walls,. We found that the paint is chipping off from constant humidity exposing the dark wood, which could be mistaken for mold. This will be taken care of by repainting the beadboard or replacing with tile . Most of the interior of the home is redwood and beadboard which gives it its character which was followed through in the showers. We appreciate any feedback in which we can improve the home .

We appreciate the praise bestowed upon us as the quick to respond to the dryer and spa issue ( just a reset button on spa) , so my husband and I were quite puzzled as to why neither of the two people (husband & wife) mentioned anything about dust , cobwebs and dirty dishes/ pots pans, while we sat and talked to both on 2 separate occasions as we worked to fix the dryer . We would have gladly sent our cleaning staff over or made an adjustment to the cleaning fee. As for the home, the electrical is up to code , and you indicated you were from back east where they do things differently . The bathroom upstairs does have a very large window and the lower ones have exhaust fans which should be used especially since there aren’t windows and we have high humidity and close to the beach . Not sure what musty characteristic means: maybe you didn’t utilize the fans which also both have timers on them. We aren’t into modern outdoor furniture as our home is over 115 years old and we feel the wicker furniture is appropriate., which has new cushions. We will repair the deck as the tree roots on the big oak tree have caused it to buckle . Thanks for bringing it to our attention , as well as the cutlery. Will definitely buy some new ones! Can’t help the traffic noise, we are a resort town and with the great location as you pointed out- a block to beach brings in a lot of vacationers to our little city. Our last 2 guests raved about our home. While we can’t please everyone we do strive to do so.

Thank you for taking the time to write a review. We are glad you liked the location, as it is a 3 minute walk to the best beach in Santa Cruz. Having a lot of beds allows for more people to stay, but we will consider removing a few as to give guests more "elbow room". But most people are out and about doing so much they spend little time at the home. Also thank you choosing our home.

Thank you for taking the time to let future guests what you liked about our home. We are so glad you enjoyed your stay and appreciated our beautiful Victorian home!

We are glad to hear that you had a great family reunion at the Painted Lady. Thank you for taking the time to post this review so others can feel comfortable staying at our special Victorian at the Beach!

We are pleased that you enjoyed our old house as much as we do! thank you for taking the time to let others know what you liked about the home. We do hope you come back and stay. The summer is the perfect time to come and spend time at the Painted Lady and go to the beach, redwoods and Boardwalk!

We are so glad you enjoyed our beautiful old Victorian, Most people appreciate its unique qualities as well as all of the sleeping accommodations it can provide for large groups. While families tend to be the majority of our guests, groups such as yours, can also find the space and charm of the home to meet and exceed their needs. Thank you for taking time to share your thoughts and observations. We hope you return soon to the Painted Lady.

I was very surprised to hear all of the negative comments about our home since I had a conversation with the wife after their stay. She told me her husband actually let a guest write the review as noted by the name Cindy R. Other than the rodent and ant incident, the wife told me she loved the home. She told me it was 2 members in their group who did not like our home since they did not like old homes and hated using the stairs to the Harry Potter room, and did not want to pay their share of the rental. Her husband felt bad since he picked the home and let them vent by writing this review. The stairs are steep and I have specifically not recommended them for the elderly or small children. This group was in their late sixties, so I can understand their concern with the stairs. Therefore I would recommend anyone considering our home take this into account. There is a skylight in the Harry Potter room which opens to the roof, which I have posted that the screen should stay on and close the window up at night. This was not done, and it is likely this is where the rodent entered the home. It was an unfortunate occurrence. We have a regular service come out and spray and set bait out for creatures, and set traps as a precaution. I would think it is good that the rodent was caught. We are vigilant, but if there is an open window from a guest, this is something we cannot control. Within 12 hours I got a great review from another guest--5 stars praising our home. So as you can see, almost all of our guests have a great experience staying at our home. Often it is the case. People leave food out and ants come out. Comments about decorative items are a trivial matter and I feel Cindy is being quite petty. Most people appreciate our added touches in decorations. All of the electric in the home was upgraded in 2009. A breaker can go off when the home is overloaded with 15 people and using hair dryers, spa, washer, electric clothes dryer. NO one can expect to run 5 major electrical items and not trip a breaker. All normal if you overload the system. Our information binder contains details about the breakers, water shut off, etc. But I was happy to take the call and direct him to the dryer breaker which was tripped. Hoods are not required in the home since it is an historic monument and there is no grease anywhere This guest threw everything on the wall, hoping something would stick. Can’t please everyone but we do most of the time,

We love to hear about what you enjoyed about our home. Thank you so much for taking the time to post this review. It will help future guests know what they can expect from the Painted Lady. Glad you had a great visit. Come back soon.

We are so happy to hear that you enjoyed our home. It does have an incredible location: two blocks to ocean and numerous restaurants and boating activities. The character of the home is special with its numerous doors, nooks and crannies. The three levels offer many surprises! Thank you for sharing your thoughts. We do hope you make a return visit to our home.

Thank you for taking the time to let us know how much you enjoyed your stay at our home. We take pride in our home and are pleased that others enjoy the comfort, luxury and location. We hope you return soon!

WOW! I guess this is what one can expect from people who break the rules of the contract. We are withholding his security deposit for damages and having too many guests at the home and he was demanding that we do not, so this is what you get. We will not be extorted! The truth is that this guest brought a motor home with additional guests over the maximum allowed for several days, which violated the contract and put extra stress and wear and tear on the entire home and the amenities. Also, damage was done: A couch pillow was shredded. The house was extremely dirty and in disarray. A door was pulled off its hinges. . He stated he caught a mouse and when we told him we would bring an exterminator over, he told us that it would not be necessary since he took care of it. We never saw a mouse and even looked thru the garbage. . When we went over to check the BBQ since he thought it was out of fuel, we found out it was that the igniters that needed to be adjusted. The tank was full. His criticism is suspect. Dishes not usable old? We have antique china in the home which is certainly usable and appreciated by our guests. Beds uncomfortable? Less than 20 days earlier we got a 5 star review where the guests mention the comfortable beds. Our beds have pillow tops and feather beds on them. Drawers and closets dirty? They were not. Harry Potter bedroom hot? I can’t control the weather, but why not open the 4 x4 ft skylight, which has a screen, or use the several fans we provide in the home. Ants? Ants will come if you leave food out, and when we cleaned the home there was crumbs and food particles all over the home. None of these issues (except the mice) were brought to our attention. This review is spiteful, since there are many people who don’t want to be responsible for their own actions and will do anything to get their money back. All you need to do is to look at our stellar history to know that this review is bogus.