The property owner gave us the wrong address and code and we initially ended up walking into her house which was very awkward.
The property we rented was fine inside. The beds were uncomfortable for our kids. The inside refrigerator was broken but they put a nice one in the garage and did let us know in advance.
The outside was the problem. We rented this property for the hot tub during Christmas. It was broken and because it was a holiday could not be fixed for our trip. I would have thought this was something that would be checked prior to our arrival, especially since this was a holiday and we paid a more-than-normal rate. The property owner only gave us a $100 credit which was her right based on the contract. However, it ruined our family's Christmas and we ended up leaving a night early. The outside of the property looked nothing like the photos, the pool was filled with leaves and was dimly lit at night, and the hot tub and the rest of the outside patio was filled with leaves. All the patio furniture was dirty and the property looked overgrown.