Vista Lodge · Superbe vue sur la montagne *Réduction semaine* Jacuzzi *Salle de cinéma

Thank you so much Rebecca! I am so happy that you all enjoyed your stay! It was a pleasure hosting you. I hope you come back again soon. Please reach out to me when you are ready to book!

Thank you so much Charlie! I am so happy you enjoyed those gorgeous views and the cabin. Love to hear you got out to the National Park and PF/Gatlinburg to see all the area has to offer! It sure is a beautiful place! I really hope you come back again soon. Please reach out to me when you are ready to book again!

Thank you so much Michelle! It was an absolute pleasure hosting you and I look foward to you and your family coming back to stay!

Thank you so much Nancy! Yes it definitely was adventurous for sure but I am so happy that you had a great time at the cabin and made some unforgettable memories! You are amazing guests and I look foward to hosting you again soon...hopefully with better weather! haha

Thank you for your feedback, John & Michelle. My sincere apologies that the cabin was not up to the standard that both you and I expect. I wish you had reached out to me as soon as you noticed these concerns so I could have addressed them promptly at the beginning of your stay. After receiving your feedback, I spoke with my cleaning company and learned that my regular cleaning team was on vacation that week, and a different crew serviced the cabin. While that certainly isn't an excuse, it does help explain why the home wasn't prepared to our usual standards. The cleaning crew, along with the inspector who signed off on the home, are no longer working with us. We had also just completed a kitchen renovation prior to your arrival, and it appears the contractors accidentally left a small piece of painter's tape behind during cleanup. I appreciate you bringing that to my attention. I'm sorry our stainless-steel kitchen appliances did not meet your expectations. They are only a couple of years old and, as you mentioned, everything was in good working order. Our HVAC filters are replaced monthly, but because of the recent renovation, it's possible they collected more construction dust than they normally would. Thank you again for your feedback. We take comments like yours seriously and have already taken steps to ensure future guests receive the level of cleanliness and quality that we strive to provide.

Hey there James! I absolutely love hearing all the wonderful memories you made with your family at Vista Lodge! I look forward to you coming back to stay! I have to say I am jealous that you got to see the bear family and I have not yet! Let me know when you are ready to come relax again!

Thank you so much Valerie! It is always my number one goal to be a good communicator and exceed my guest's expectations when they stay at my cabin. I am so happy to hear that I was able to make your vacation the best it could be! I look forward to hosting you again when you come back year after year! Make sure you reach out when you are ready! Until next time.....

Thank you so much Ryan! So glad you enjoyed that view as much as I do! I look forward to hosting you again when you return for a visit!

Thank you so much Patricia! I love hearing that everything was perfect for your stay! It was a pleasure hosting you! I truly hope you come back and stay at Vista Lodge again soon!!

Thank you so much! I love hearing that you had such a great time and that the cabin met all of your expectations for a perfect vacation!