Rating Details:
The property manager was more than helpful.
The vacation rental was clean.
I was more than happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This luxury townhome is very nice. The appliances, furniture and decor were very upscale. The space was more than enough for the 8 of us.It was 0.2 miles (3 min walk) from the Phillips Inlet Beach Access, as stated.Having access to 5 adult bikes (+ 1 child bike) was great. The towel warmer was awesome!However, at this price, I expected everything to be perfect, and it wasn't.What the owners should improve: 1. Get the pool heating to work. The pool is practically unusable since it was freezing. The maintenance team wasn't able to fix the issue despite me waiting 2 days on it. I appreciated the efforts in trying to fix this, but I'm very disappointed that we couldn't use it. :( 2. Fix the BBQ grill igniters since they don't work. Thank you Stacy for bringing long matches to save the day.3. Replace or wash the carpets since they are old/dirty now.4. Add some beach chairs. There was only 1.5. Regularly check/maintain the bikes since some were rusty, handles were loose, not enough air in the tires, wheels out of alignment, squeaks/noises, etc. I should just be able to hop on and ride away instead of spending time fixing these things first.6. The sofa bed mattress in the guest suite isn't horizontal (flat). It was not comfortable at all. Either fix or replace it.7. Roku wasn't working on the TV in the 2-double bedroom. Only cable worked.8. Provide a garage door opener.Feedback for Turnkey:1. I loved the timely/quick responses on the SMS/text customer support number. However, the content of the responses felt like I was talking to a chatbot not a real person.2. 1 out of 5 on the BBQ grill: a. You didn't check the grill in advance to make sure it worked despite my explicit request to you to do so. 2b. It wasn't cleaned properly. The grilling surface was somewhat clean, but the stone brickets and lower platform were filthy