Cypress Cove - Un interlude serein

We appreciate your staying at Cypress Cove. When you arrived you called immediately about the broken window (only one window with a small crack not multitudes). We assured you we were aware of it. The next day you called about the leak under the bathroom sink and the soft floor in the bathroom. We offered to have our handyman come and take a look at these items. You said you'd rather wait until after your stay. The leak the under the sink was caused by something pushing against the drain pipe and the soft floor was due to a floor jack under the house coming loose. Both of these could have been repaired within 15 minutes. Yes, the home is older, but as you said "the view of the beach and ocean made it all worthwhile".

This is for our Casa Bella Pacifica Home. Thank you for the review.

We did talk to the guest during her stay and explained to her what she considered problems were her not understanding the houses unique features as to compared to her own home. What she considered the washing machine not working was that the agitation on this particular machine operates in a different speed than she is used to. The machine has been and is presently functioning as it was designed. What she considered low water pressure for the home again is normal for this home as we are on a well system and it is kept at 32psi. The water draining on the deck - the only explanation we can possible have is being on the ocean the condensation from the fog and the dew caused dripping from the roof to get the deck to get wet. We found no dishwasher overflow either inside or outside the house. And, lastl,y we explained how to open the drain on the tub - it's one that screws in or out. It is a new tub drain that was installed less than a month ago. There was also an old fashioned rubber plug in the bathroom for use in the tub. We're sorry she had a bad experience.