Cabane·Hôte professionnel

Karen's Cozy Cottage - Close to downtown Gatlinburg!

Galerie photos de l’hébergement Karen's Cozy Cottage - Close to downtown Gatlinburg!

Coin séjour
Salle de jeux
Chambre
Bain à remous extérieur
Extérieur

Avis voyageurs

6,2 sur 10

Points forts

  • Baby-foot sur place
    Une perle rare : le baby-foot vous attend.
  • Découvrez des lieux d’intérêt à proximité
    À proximité : Parc à thème Anakeesta
2 chambres2 salles de bain6 personnes

Équipements populaires

  • Bain à remous sur place
  • Parking sur place
  • Animaux de compagnie acceptés
  • Cuisine
  • Lave-linge
  • Climatisation

Découvrir la zone

Afficher la carte
Gatlinburg, TN
  • Place, Historic Ogle Log Cabin
    ‪11 min à pied‬
  • Place, Parc à thème Anakeesta
    ‪14 min à pied‬
  • Place, Aquarium Ripley’s Aquarium of the Smokies
    ‪15 min à pied‬
  • Airport, Knoxville, Tennessee (TYS-McGhee Tyson)
    ‪70 min en voiture‬

Chambres et lits

2 chambres (6 personnes)

Chambre 1

1 grand lit

Chambre 2

1 grand lit

2 salles de bain

Salle de bain 1

Baignoire ou douche · Toilettes

Salle de bain 2

Baignoire ou douche · Toilettes

Espaces

Terrasse en bois ou patio
Véranda ou lanai
Cuisine
Salle à manger
Lock

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À propos de cet hébergement

Karen's Cozy Cottage - Close to downtown Gatlinburg!

Ready for a relaxing retreat in Gatlinburg? Head to Karen's Cozy Cottage for peaceful days with mountain and wooded views, soaks in the outdoor hot tub, and movies on the big screen TV with DVD player. You can play foosball, stay connected with the high-speed internet, fire up the gas grill for cookouts, and curl up by the gas fireplace on cool mountain nights. The cabin also has a washer/dryer and a fully equipped kitchen with dining table, so you can have meals in the cabin with family and friends.

Start your days at Karen's Cozy Cottage with a cup of coffee on the deck. Enjoy the peace of the Great Smoky Mountains as you get ready for a fun day downtown. On lazy days at the cabin, unwind with a movie or cozy up in front of the fireplace. Along with the gas grill for cookout out, you'll have a fully equipped kitchen that has all the appliances, dishes, and tools you'll need to easily prepare meals and snacks. Easily stay on top of laundry, relax, and enjoy time together. You can also play foosball, soak in the bubbling outdoor hot tub, or watch TV in bed as you fall asleep.

Important Notes
• Each level is a separate space that must be reached from the outside; the entry level and second floor have separate doors from the exterior to enter the home, with no staircase inside. There are zero steps up to enter the entry level and a staircase to enter the second floor.

Ajoutez des dates pour connaître les prix

Hébergements similaires

Règlement intérieur

Arrivée après 16 h 00
Âge minimum pour la location : 18 ans
Départ avant 10 h 00
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Enfants

Enfants autorisés : de 0 à 17 ans
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Événements

Événements non autorisés
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Animaux domestiques

Animaux de compagnie autorisés
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Fumeurs/non-fumeurs

Hébergement non-fumeurs

Informations importantes

À savoir absolument

Hébergement n° 2198969vb
Cet hébergement est géré par un hôte professionnel et fourni dans le cadre d’une activité commerciale, industrielle ou libérale, au sens de l’article 155 du Code général des impôts
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur et un verrou de sûreté

À propos du quartier

Gatlinburg

L'hébergement cette cabane vous attend pour un séjour exceptionnel à Gatlinburg, plus précisément près de parcs de loisirs, près d'un parc aquatique. Si les célèbres Titanic Museum (musée sur le thème du Titanic) et Dîner-spectacle Dolly Parton's Stampede sont des hauts lieux culturels, les non moins sympathiques Parc à thème Anakeesta et Aquarium Ripley’s Aquarium of the Smokies comptent parmi les attractions les plus populaires des environs. Vous voyagez avec des enfants ? Alors, partez faire un tour du côté des Gatlinburg SkyPark et Parc aquatique couvert de Wild Bear Falls. Ressourcez-vous au cœur de cette agréable région grâce à ses visites de vignobles ou vivez de folles aventures parmi ses écrins de nature en vous adonnant à diverses activités telles que les promenades à cheval.
Carte
Gatlinburg, TN

À proximité

  • Historic Ogle Log Cabin - 11 min à pied - 0.9 km
  • Parc à thème Anakeesta - 14 min à pied - 1.2 km
  • Aquarium Ripley’s Aquarium of the Smokies - 15 min à pied - 1.3 km
  • Gatlinburg SkyPark - 3 min en voiture - 2.1 km
  • Gatlinburg Convention Center (centre de congrès) - 3 min en voiture - 2.4 km

Comment se déplacer

  • Aéroport de Knoxville McGhee Tyson (TYS) - 69 min en voiture

Restaurants

  • ‪Tennessee Cider Company - ‬16 min à pied
  • ‪Pancake Pantry - ‬16 min à pied
  • ‪Ole Red - ‬11 min à pied
  • ‪Subway - ‬17 min à pied
  • ‪Cliff Top Bar & Grill - ‬4 min en voiture

Foire aux questions

Les animaux domestiques sont-ils admis dans l'hébergement ?

Oui, les animaux de compagnie sont admis au sein de l'hébergement.

Combien coûte un séjour dans l’hébergement Karen's Cozy Cottage - Close to downtown Gatlinburg! ?

À partir du 22 juin 2026, les prix constatés pour un séjour d’une nuit pour deux adultes dans l’hébergement Karen's Cozy Cottage - Close to downtown Gatlinburg! le 7 sept. 2026 commencent à 195 €, taxes et frais compris. Ce prix est fondé sur le prix par nuit le plus bas constaté dans les dernières 24 heures pour des séjours dans les 30 prochains jours. Les prix sont susceptibles de changer. Choisissez vos dates pour obtenir des prix plus exacts.

À combien s’élèvent les frais de parking ?

Un parking est disponible sur place.

Quelle est l'heure d'arrivée à l'hébergement Karen's Cozy Cottage - Close to downtown Gatlinburg! ?

Les arrivées sont prévues à partir de 16 h 00.

Quelle est l'heure de départ de l'hébergement Karen's Cozy Cottage - Close to downtown Gatlinburg! ?

Le départ a lieu à 10 h 00.

Où se situe l'hébergement ?

Cette cabane à l'atmosphère familiale à Gatlinburg se trouve à la montagne, à 15 minutes de marche de sites comme Feu de circulation #3, Parc à thème Anakeesta et Aquarium Ripley’s Aquarium of the Smokies. Gatlinburg SkyPark et Gatlinburg Convention Center (centre de congrès) se trouvent également à moins de 2 km de distance.

Avis

6,2
Les avis sont présentés par ordre chronologique, ils sont également soumis à une procédure de contrôle et vérifiés sauf indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 4 avis sur 20.
Note des voyageurs de 8 (Bien), d’après 5 avis sur 20.
Note des voyageurs de 6 (Satisfaisant), d’après 4 avis sur 20.
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 20.
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 20.

6,8/10

Propreté

8,4/10

Arrivée

6,6/10

Communication

8,8/10

Emplacement

7,2/10

Exactitude de l’annonce

Avis

Avis vérifié

8/10 Bien

Kelly T.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Nice place to stay but weird you want to charge additional pet fees if there is hair or slobber. Pet charge should easily cover that. Also fireplace has an open pilot light with no log in front of it or fireplace screen. I didn’t feel that was safe with pets. More than 1 roll of TP for four days would have been nice as well. Location great and nice place.
Séjour de 4 nuits en avril 2026
Réponse de VrboOwner le 22 avr. 2026
Thank you for the 4‑star review and for sharing your feedback. Glad the location and cabin worked well for you. Our standard pet fee covers typical cleaning and wear; additional charges are only applied when a stay requires extra cleaning beyond normal. I’m sorry the open pilot felt unsafe with pets — we’ll have the team inspect the fireplace to ensure that it is set up appropriately and safe for future guest.. Thanks again for staying with us and for the helpful comments.
Avis vérifié

8/10 Bien

Kelley E.

Les points forts : Arrivée, communication, emplacement
Les points faibles : Propreté

Long weekend vacay

The property was in great location. It was just roomy enough for the two of us. It needs a deep clean as the floors were dirty, the upstairs bath needs recaulked and rugs were dirty. The deck and hot tub were nice but again dirty. I was surprised there were no indoor stairs and my son and I were on different levels with no communication. Overall the stay was enjoyable.
Séjour de 3 nuits en juin 2024
Réponse de VrboOwner le 12 févr. 2025
Thank you, Kelley, for sharing your feedback! We're glad to hear you enjoyed the location and found the space comfortable for your stay. We appreciate your notes on cleanliness and maintenance and will use them to improve future guest experiences. The unique layout of the cabin does offer privacy, but we understand how indoor stairs could have been helpful. We’re happy you still had an enjoyable stay and hope to welcome you back in the future!
Avis vérifié

6/10 Satisfaisant

shaley v.

Les points forts : Arrivée, communication, emplacement
Les points faibles : Exactitude de l’annonce

It was okay

It was in a good location. We actually seen some black Bears near our cabin that was cool. When we got there the check in process was super easy. I wasn’t aware that the bedrooms were completely separated but it worked out in our situation. The cabin was clean other then the pull out beds they were a little nasty thankfully we didn’t need them. The hot tub was nice and very clean. I would rate the stay 3.5/5
Séjour de 5 nuits en juin 2022
Réponse de VrboOwner le 5 juil. 2022
Shaley, thank you so much for your honest review. We're happy you had a good time overall, enjoying some time soaking in the hot tub and witnessing our furry friends in their natural habitat, which is one of the best memories you can have while visiting the Smokies. While we wish we had the opportunity to address your concerns during your stay, we appreciate you bringing this to our attention. We have shared your feedback with the appropriate departments for a prompt review. We would love to help find the perfect cabin for you on your next adventure to the Smoky Mountains.
Avis vérifié

2/10 Horrible

dan g.

Les points faibles : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
The place stunk when we got there, there was garbage and dirty socks under the bed, there was a puddle of water in the mower level of the cabin. I called and weas told it was a pet friendly cabin so I should expect some odor and that there was only condensation on the floor. We opened the windows all night and mopped the floor. We never did used the game room or lower level bedroom because of the dampness. One of the group had to sleep on the couch.This is the last time we use VRBO
Séjour de 8 nuits en octobre 2025
Avis vérifié

6/10 Satisfaisant

Carrie O.

Les points forts : Arrivée et communication
Les points faibles : Propreté et exactitude de l’annonce

Good location ONLY

Needs significant maintenance. Terrible smell of must. Couldnt stay in lower level due to odor. Weeds all overgrown on the deck. Overall cleanliness issue
Séjour de 3 nuits en juillet 2023
Réponse de VrboOwner le 26 août 2023
Thank you, Carrie, for sharing your honest feedback on your most recent stay at Karen's Cozy Cottage with us. We hate to hear that you and your guests encountered cleanliness issues along with a smell of must in the cabin. While we wish we had been made aware of these matters during your stay, we appreciate you bringing them to our attention and we have shared your feedback with the appropriate departments for further review. This is certainly not the norm for us, and we sincerely apologize for any and all inconveniences you encountered during your stay. We would love to have the opportunity to host you again in the near future for a more enjoyable stay.
Avis vérifié

4/10 Médiocre

Chris B.

Les points forts : Propreté et emplacement
Les points faibles : Arrivée et communication

Poor communication

Was locked out of half the property for over 5 hours with little communication. The internet was down for more than 80% of our stay but the views are nice and it is close to a free trolley pickup
Séjour de 7 nuits en mars 2025
Réponse de VrboOwner le 22 mai 2025
Thank you for sharing your experience, Chris. We truly appreciate you reaching out to us, and we are very sorry that it took so long to regain access to the property. We understand how frustrating that must have been, and it’s not the kind of experience we want for our guests. We also want to apologize for the internet issues you faced during your stay; we know how important connectivity is. While it’s wonderful to hear that you enjoyed the beautiful views and the convenience of the trolley access, we regret that other aspects did not meet your expectations. Please rest assured that your feedback is invaluable to us as we strive to improve our communication and ensure that future guests have a better experience.
Avis vérifié

6/10 Satisfaisant

Jes G.

Les points forts : Arrivée, emplacement, exactitude de l’annonce
Les points faibles : Propreté

Cute little cabin.

The cabin itself was cute and quaint, with a cozy vibe that had a lot of potential. Unfortunately, the cleanliness left much to be desired. The hot tub was drained but still dirty—we had to fill it ourselves, which was disappointing. Several pieces of furniture were ripped and stained, and we found roaches on the floor along with old Cheerios under the couch, which made us question how well the place was cleaned before our stay. While the location was great and the setup charming, the lack of basic cleanliness really took away from the experience. A deep clean and a little maintenance could go a long way in making this place truly cozy.
Séjour de 3 nuits en avril 2025
Réponse de VrboOwner le 8 mai 2025
Thank you so much for sharing your feedback, Jes. We're truly glad to hear that you enjoyed the cozy atmosphere and charming setup of the cabin and that the location was convenient for your stay. However, we are genuinely sorry to learn about the cleanliness concerns you faced, as these issues are simply unacceptable and understandably impacted your experience. We completely understand how disappointing it must have been to encounter problems such as the condition of the hot tub, the stained furniture, and even finding roaches and old food. We sincerely regret that the cabin wasn’t prepared to the high standards we aim for before your arrival. We always encourage our guests to reach out during their stay if something isn’t right, so we can address it immediately, and it truly pains us that we missed the chance to help you in this situation. You’re absolutely right—a deep clean and some maintenance work are needed, and your feedback has been shared with our team to ensure these concerns are addressed. We appreciate you bringing this to our attention, and we’re committed to making improvements based on your experience. Thank you once again for your understanding and for allowing us the opportunity to do better.
Avis vérifié

8/10 Bien

S M.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Very Clean

Very Clean. Cute space. DIdn't mind that there wasn't a dishwasher. Shower in upstairs bathroom REALLY needs a new shower head. I think my camper has a better one than that! I was disappointed that the upstairs and downstairs could only be accessed by outside door. If I had known that, I would have not reserved this cabin. It was difficult with my 3 year old grandson. He wanted to go up with us, then down with his parents.
Séjour de 2 nuits en septembre 2023
Réponse de VrboOwner le 15 nov. 2023
S, thank you for your review! We are so glad that you and your family had an enjoyable time overall, minus a few inconveniences. We appreciate your feedback, and we would love to host you again soon.
Avis vérifié

6/10 Satisfaisant

Ginnie L.

Les points forts : Arrivée, communication, emplacement et exactitude de l’annonce
Les points faibles : Propreté

Family Christmas and New Years Trip

The location is great, the cabin, the hot tub, and living quarters were ok could definitely be upgraded. Need to get on a pest routine, roaches were everywhere. With roaches and had was how dirty this place was. Everything from pots, utensils, countertops, the shower, the shower curtain the entire place needed a good cleaning. We went bought cleaning supplies and bleach and cleaned it for our 2 week stay. We also bought pest spray, that did not even put a dent in these freakin bugs.. Whomever gets this place after us, your welcome.We made that place look and feel so much better than it did when got there. To the owners, You have a nice spot and a great location don't let filth ruin your rental or bugs!
Séjour de 12 nuits en décembre 2024
Réponse de VrboOwner le 2 févr. 2025
Thank you so much for sharing your experience. We're grateful to hear you appreciated the location and the cabin. We truly apologize for the cleanliness and pest issues you encountered; this is not the standard we aim for. Your feedback is incredibly helpful, and we'll certainly take it into consideration as we continue to improve the property.
Avis vérifié

4/10 Médiocre

Rebecca M.

Les points forts : Emplacement et exactitude de l’annonce
Les points faibles : Propreté et communication

Water leaks

The property overall is decent. However very very disappointed by the big water leaks on the second floor. The first day it was in front of the entry door. Then it was an even bigger mess literally going from one end of the room to the other. Our things got wet from our bag being on the floor. It wasn’t pleasant trying to safely walk across a floor without worry of falling. Especially since it’s a concrete floor. Very disappointing to deal with.
Séjour de 3 nuits en mai 2024
Réponse de VrboOwner le 25 juil. 2024
We're truly sorry for the inconvenience you experienced during your stay. It's concerning to hear about the water leaks and the impact they had on your stay. We understand how frustrating this must have been and appreciate you bringing it to our attention. Our maintenance team has been alerted and is already working to resolve the issue to prevent this from happening in the future. We regret that your belongings were affected and that you had to deal with such a challenging situation. Your feedback is invaluable, and we are committed to making the necessary improvements. We hope to have the opportunity to provide you with a much better experience in the future. Thank you for your understanding and patience.
Avis vérifié

2/10 Horrible

Udai S.

Les points faibles : Propreté, arrivée, communication et exactitude de l’annonce

Don't go by the listing

The listing is misleading in terms of what the property provides. I noticed many issues with this property listing. 1- they claim it as a fully furnished kitchen but it doesn't have dishwasher. Can you believe it? 2- The property has two levels and they are connected via an outside stairs. It was scary for us to use at night since there are chances of bears in the area. What made me furious that the property wasn't even cleaned at 4 PM the day were were checkin and everything was messed up inside. The customer care were suggesting us to do a sight seeing until the property is cleaned. Are you serious? Who suggests that instead of fixing the issue. I would never recommend this property ever to anyone.
Séjour de 2 nuits en juin 2022
Réponse de VrboOwner le 29 juin 2022
We are disappointed to hear your stay was impacted negatively, Udai, and we sincerely apologize for the experience. We strive to ensure all of our listings are correct and have shared your feedback with the appropriate personnel for further review. We appreciate you alerting us of your concerns right away and are glad you were able to speak with guest services regarding your late check-in to reach an agreeable resolution for this mishap. We certainly understand your frustration and, again, are so sorry for the poor experience. We hope to have the opportunity to host a more enjoyable stay for you in the future, as this is not the worry-free vacation we wanted to provide.
Avis vérifié

4/10 Médiocre

Chris H.

Les points forts : Propreté et arrivée
Les points faibles : Communication

Not what was expected.

First of all the communication from the property managers is horrible. the first time I tried to call I was on hold for a hour before I gave up. the second time I called I was on hold for 10 minutes before I decided to try and email them as it said on the on hold message. I never received a call back or and reply to the email. The cabin was ok. One thing that they fail to let you know in the description is that there is no access inside between the two floors. you have to go outside to go between the two. the bedrooms are very small, there is just over 1 foot between the wall and the bed. They provide a lot of movies to watch, however the two main TV's that you would want to watch the movies on do not have DVD players hooked up to them. The TV in the upstairs bedroom does not work. it powers on but the screen is dead. The dryer did not work, so we had a load of clothes that we had to find a way to air dry. We also found mold on some of the dishes that were put away. I would stay away from any listing that has Cabins for You as the property manager in my opinion.
Séjour de 5 nuits en août 2021
Réponse de VrboOwner le 14 sept. 2021
Chris, we are saddened to hear that your stay with us was less than satisfactory. We can certainly understand how frustrating it must have been to deal with issues with the TV and DVD players, an inoperable dryer, and dishes being put away dirty, in addition to having difficulty in reaching us to report these concerns. We are so sorry for this, as we know this was not how you or we wanted your vacation to go. We truly hope that you can revisit the Smokies soon for a more enjoyable stay, no matter where you choose to stay.
Avis vérifié

10/10 Excellent

Jessica S.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great little cabin

We had a good experience here and would rent from again. The floors are not connected but we knew coming in from reading others reviews. They promptly came and filled the propane tanks when we realized they were empty. The was a small flood on the last day of our stay, I wouldn't store belongings on the bottom level. None of our things were ruined thankfully. I think the drain may have overflowed but I'm not sure. The hot tub was great and it was even hot when we arrived! Parking is tight and a bit scary but we made it work.
Séjour de 4 nuits en mars 2022
Réponse de VrboOwner le 20 mai 2022
Thank you so much for your honest review and feedback, Jessica! It is our pleasure to be of service to you, and though we hate you experienced any troubles, we're glad we could rectify this promptly. We are delighted you had a good experience overall and enjoyed your getaway to the Smokies with us. We would love to serve you again in the future!
Avis vérifié

10/10 Excellent

Hannah M.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great stay

Great location really close to all the things to do, easy access to the property, split level house, and great stocked kitchen.
Séjour de 3 nuits en janvier 2022
Réponse de VrboOwner le 17 mai 2022
Hannah, we're pleased to hear you enjoyed your cabin's great location, the easy access to the property, and your fully-equipped kitchen. We're so glad you had a great time, and we appreciate your review. We would love to host you again in the future for another wonderful stay in the Smoky Mountains!
Avis vérifié

2/10 Horrible

Elizabeth L.

Les points forts : Arrivée, communication, emplacement
Les points faibles : Propreté et exactitude de l’annonce

Doesn't connect

The property was in a great location but the house was not very clean and the first night there we froze the tv downstairs didn't work and the two floors don't connect which is not anywhere in the discription.
Séjour de 2 nuits en janvier 2022
Réponse de VrboOwner le 1 févr. 2022
Elizabeth, we are so sorry your stay did not meet expectations, and we truly hate this happened. While we wish we had been given the opportunity to address these issues during your vacation, we understand where your frustration lies. We appreciate you bringing your concerns to our attention, and we have notified the appropriate departments regarding these matters. We would love to have the opportunity to host a more enjoyable stay for you in the future, as this is not the way we wanted you to spend your Smoky Mountain getaway.
Avis vérifié

10/10 Excellent

Susan G.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Absolutely Amazing

We really enjoyed our stay! The cabin was very centrally located so that we could walk all around Gatlinburg. The cabin was also roomy and well equipped with any needed supplies. We even had a late night visit from a very large bear on our last night….I do highly recommend a better locking mechanism on the trash container :) We plan to visit again!!
Séjour de 5 nuits en décembre 2021
Réponse de VrboOwner le 31 déc. 2021
We love to hear your home away from home's location was perfect for you and your party, Susan, and the cabin's interior was spacious and well equipped. We're so glad you were able to witness the bears in their natural habitat, as this is one of the best memories while visiting the Smokies. We are grateful for your recommendation and your honest feedback, and we can't wait to host you again on your next adventure to the Smoky Mountains!
Avis vérifié

8/10 Bien

Rachel D.

Les points forts : Propreté, arrivée, emplacement et exactitude de l’annonce
Les points faibles : Communication

Beautiful location.

I was very happy with the cleanliness of the cabin, the location, and all the amenities. The only thing me and my spouse did not like was the split levels. The first night we slept downstairs and the 2 oldest slept upstairs. We where uncomfortable with this and decided to finish our stay with everyone sleeping upstairs. Other then this though we would definitely book again.
Séjour de 2 nuits en octobre 2021
Réponse de VrboOwner le 19 oct. 2021
We're delighted to hear that you and your family had a great time with us at Karen's Cozy Cottage, enjoying everything this cabin has to offer. We're thankful for your honest feedback and appreciate you sharing your review with us. We would love to host you and your family again soon for more fun in the Smokies!
Avis vérifié

10/10 Excellent

Mike A.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Karen’s Place

The pictures are true to form. The best surprise was having a new gas grill delivered. Ideal location close to the trolley (blue). Great for couples but not ideal for kids as upstairs and downstairs are not connected. Parking is tight but not an issue. We really had a great and relaxing time there. The hot tub is great after a day out!
Séjour de 3 nuits en septembre 2021
Réponse de VrboOwner le 11 nov. 2021
We're pleased to hear that you had a relaxing stay at Karen's Cozy Kottage, enjoying the convenient location to the trolley as well as relaxing in the hot tub after a long day! We truly appreciate you sharing your experience with us, and we hope to host you again in the future for more relaxation in the Smokies!
Avis vérifié

2/10 Horrible

JOHN P.

Les points forts : Arrivée, emplacement, exactitude de l’annonce
Les points faibles : Communication

Sewage backup

The property was nice but we walked in to find a sewage backup after it was supposedly cleaned and preped for our arrival. After a 11 hr ride we couldn’t use water, bathroom, sink or take a shower. Not to mention the smell. Not habitable. The property manager(cabins 4 you) wouldn’t refund us so we could book elsewhere had to wait for someone to try and fix problem. We had to stay in hotel only to find they didn’t fix it anyway and not until later the next day and several phone calls arguing with them did we get told they would refund us. But lost 2 days of vacation dealing with this. I understand things break beyond our control, but it was handled very poorly and should have been rectified immediately when we walked in the door and couldn’t stay there!!!
Séjour de 5 nuits en août 2021
Réponse de VrboOwner le 14 sept. 2021
John, we are so sorry that your experience with us was so poor, it must have been alarming to arrive at your cabin to find substantial issues with the septic system and we hate this happened. We promptly offered to move you to another cabin or see if the problem could be resolved quickly, and we understand the decision was ultimately made to leave and receive a full refund. We do apologize if there was any miscommunication regarding this, we're truly sorry and understand your concerns, as this was concerning to us as well. We're glad we were able to resolve things and do hope your next visit to the Smokies is more enjoyable.
Avis vérifié

8/10 Bien

Tiffany S.

Séjour de 2 nuits en octobre 2024
Réponse de VrboOwner le 11 déc. 2024
Thank you so much for your kind rating! We truly appreciate you taking the time to share your experience. It means a lot to us that you enjoyed your stay, and we're delighted we could make your visit memorable. Your feedback inspires us to continue working hard to create a welcoming atmosphere for all our guests.

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Anglais, Espagnol
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