Luxe 8 chambres pour 22 personnes avec piscine et jacuzzi — Près de Disney

Thank you, Isak, for sharing your experience with us! We're delighted to hear that you and your family had a fantastic stay and found the space accommodating for everyone. Cleanliness is a top priority for us, so it's great to know we met your expectations. We appreciate your feedback regarding the kitchen supplies and the pool heat issue. We'll definitely look into enhancing the kitchen inventory to better serve larger groups and ensure the pool is at the perfect temperature for future guests. We would love to welcome you back for another stay!

Hi Yovani, we appreciate your feedback. Hopefully, we will get to host your stay again in the future!

Thank you for your feedback, Dawn! We're glad to hear that you enjoyed our spacious home and found it family-friendly with plenty of activities for kids. We apologize for the issue with the hot tub but are pleased to hear that you were reimbursed promptly. Your recommendation means a lot to us, and we look forward to hosting you and your family again in the future!

Hello Joe, thank you for your review! We are happy to hear you have enjoyed your stay. We appreciate you taking the time in rating your experience and we look forward to hosting you again in the future!

Thank you so much for your kind words, Miguel! We're glad to hear that you enjoyed the great location and that the property met all your expectations. It's wonderful to know that you found everything clean and in great condition and that you appreciated the amenities like the games, BBQ, theater, and pool. We strive to provide a comfortable and memorable experience for all our guests, and we're delighted that you were pleased with your stay. We look forward to welcoming you back for another enjoyable stay in the future!

Thank you for your wonderful review, Zoraida! We're happy to hear that you and your grandkids enjoyed your stay and made special memories together. It sounds like the open kitchen and pool area, along with the game room and movie theater, provided a perfect backdrop for your family time. We're delighted that you had a great time relaxing in the pool and jacuzzi. Your feedback means a lot to us, and we look forward to welcoming you back for more memorable stays in the future!

Thank you for choosing our spot to celebrate your 32nd birthday! We're thrilled to hear that overall you found our place beautiful and had a great experience. We apologize for the initial issues you encountered upon arrival with the dirty dishes, animal hair on linens, and other miscellaneous items. We're glad that our team promptly addressed and resolved these concerns for you. Your feedback is valuable to us, and we appreciate your understanding. We hope you had a wonderful birthday celebration, and we look forward to hosting you again in the future!

Thank you for your review, Rivki! We're delighted to hear that you had a great time making memories with your family and friends. We appreciate your feedback about the pool and TVs. It's fantastic that Joe could promptly assist with your needs; we're proud to provide excellent customer service. Your satisfaction is our priority, and we're grateful for the opportunity to host you. We hope to welcome you back for more memorable moments in the future!

Hi Cristina, Thank you for the feedback. We apologize for any inconveniences experienced during your stay with us. We understand the importance of a well-maintained, clean, and well stocked space and have taken measures to ensure this has been resolved. We appreciate your review and hope we have the opportunity to host you in the future!

Hello Mike, thank you for taking the time to send your feedback! We do apologize for the inconvenience you've encountered. For sure I will discuss this with our team, especially regarding the communication issue. Also, we do collect security deposit but we will return it after your stay as long as there's no property damage occurred during your stay. Your insights will definitely help us improve. We hope to host you again in the future!

Thank you so much for your glowing review! We're thrilled to hear that you had such a fantastic time celebrating and creating lasting memories at our home. It sounds like you took full advantage of everything from the warm pool and perfect hot tub to the fun games and movie nights in our theater room. We're delighted that our amenities exceeded your expectations, and we're especially pleased that you found our communication prompt and helpful. It's wonderful to know that you appreciated the child locks and our efforts to ensure a safe and enjoyable stay for everyone. Your feedback about arriving a bit early to avoid the neighborhood traffic is helpful for future guests, and we're glad it worked out well for you. Thank you for choosing our property for your special occasion. We look forward to welcoming you back for more family fun and more great memories in the future!

Thank you for your feedback, Julia. We apologize for any inconvenience you experienced during your stay. Upon receiving your email, our team promptly reviewed the issues you raised. We would like to clarify a few points regarding the couch and barstools, those were thoroughly cleaned before your arrival. They are light tan in color, which may appear soiled easily despite being clean. During our pre-check-in inspection as well, the microwave was in proper working order with no issues. We captured the deposit to cover the replacement cost for the microwave, which was found damaged during your stay. Also, our team and the owner did not remotely adjust the AC temperature during your stay. You have the option to set the temperature according to your preference, it is just that it cannot be set lower than 72°F to prevent damage to the AC unit. We understand the importance of accuracy in listing photos and how they reflect the actual unit. But, please note that listing photos are representations of the unit. Some items and furniture may vary, as we make upgrades from time to time. We appreciate your feedback, as it helps us improve our services. Please be assured that everything is addressed and in proper working order. We hope you will still give us another chance to host your stay in the future.

Hello Berling, Thank you for your review! We are happy to hear you have enjoyed your stay. We can assure the freezer has been address. We appreciate you taking the time in rating your experience and we look forward to hosting you again in the future!

Thank you for your kind review,Melissa! We're delighted to hear that you found our booking process efficient and our contactless check-in convenient. It's great to know that the house was clean and lived up to your expectations from the pictures. We're pleased that you enjoyed utilizing all the bedrooms and found our host's communication excellent. We appreciate your feedback and hope to welcome you back again soon!

Hi Schavonne, I would like to apologize for your experience as this is not what we aim to deliver. We have made sure to address this issue by changing our cleaners. We will be providing a 1-night refund due to the inconveniences encountered during your stay.