10/10 Excellent
Alanna E.
8 avr. 2024
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Great vacation
This cabin is in a great location, far away enough to feel fairly secluded and relaxed but also not too far from the activities and national park.
The cabin itself was comfortable and was just what we needed. We did want a place with a swing and were sad that it was not functional at the moment, but that may be due to recent weather/wind. Either way, the rocking chairs made up for it! We loved the porch, hot tub and game room.
I do want to be honest and say that I did not walk into a 5 star situation, BUT, I am giving this host/cabin 5 stars because I believe it truly speaks to their level of customer service and to the high level of care and cleanliness of their cabin. Due to circumstances outside the hosts control, the cabin had not been cleaned and they were not aware. The host was extremely responsive. Within minutes we knew what had occured and that it was an extenuating circumstance as well as something that had never happened before and we immediately got a plan in place.
Their customer service and communication is absolutely 5 star. I can also say, even though we knew the cabin had not been turned over, it was impeccably clean. You can tell how well taken care of it is. Even without being turned over, it was cleaner than other places we have stayed. We would absolutely stay here again!
Alanna E.
Séjour de 7 nuits en mars 2024
