Property was very clean and served extremely well as our "home away from home" while enjoying Skyline Drive, Luray, and all that the Shenendoah Valley had to offer. We had no need to contact the owner as we had no issues requiring contact.
The only issues encountered were:
1. Our inability to view everything available on the TV. Not an owner issue, simply our unfamiliarity with the system. Take a 12-year-old along and they would be able to view all options.
2. Be aware that the shower/tub floors are extremely slippery. We had to put a towel down to avoid a fall in the shower.
Otherwise, this was a fabulous stay, and we will certainly book again.