Maui Banyan Resort F-203A Superbe studio avec clim

Aloha Ellen, Thank you for taking the time to share your feedback. We are glad you enjoyed the location and appreciated the value of your stay, but we are very sorry to learn that noise from a neighboring accommodation disrupted your sleep. While we cannot always control the volume or behavior of neighboring guests, we certainly understand how frustrating nighttime noise can be, especially when you are trying to relax and get a good night's rest while on vacation. Unfortunately, we were not made aware of the noise issue at any point during your stay. Had you contacted us, we would have responded promptly and done everything reasonably within our control to address the situation with the neighboring guests. We never want a guest to feel they simply have to tolerate a disturbance throughout their stay. We appreciate you bringing this to our attention afterward, as feedback like this also helps us evaluate ways we may be able to further minimize the impact of neighboring noise for future guests. Thank you again for staying with us and for your positive comments about the location and value. We only wish we had known about the nighttime noise while you were there so we could have had the opportunity to help make your stay more comfortable. Mahalo, Daniela & Dan Hawaiian Management