We were a group of 6 for a 7 days stay.
First, we have appreciated the apartment location (very close to Central Park, metro station and bus stop), its size (really really big), its luminosity, its comfort and we have nothing to say about the cleanliness.
Just a comment about bathrooms : both doors cannot be closed (lock seems to be broken), and at the beggining, we've been shut away a few minutes in the last floor bathroom, because the door handle didn't work !
I think it won't be a big spending to repair it, and it would be appreciable for customers.
One of the washbasins is also blocked (last floor)
But this is just details.
There are 2 things that we did nont apreciate, and that's why I only give 3 stars :
1) The free wifi never worked for all the week. Maya told us that it had to be repair soon (because of the rain ??!!), but it hadn't. Free wifi is an important service in our choice of apartment, and we read on others forums that customers from previous stays had the same problem...
2) The famous "free shuttle" from airport to Harlem....is no more paid by Maya...although it is still written in advertisement !!!!
We didn't pay the first shuttle from airport to Harlem (but Maya asked us if we have talked about this...) but she made us pay for the return, from Harlem to airport (we had to pay 90 $ !!!).
This is not acceptable because it's written everywhere that the shuttle is free. So if it is no more free, please make an update everywhere !!!!
Finally, I recommend this apartment to future customers...BUT be sure to ask for these 3 points with Maya.
JS
