Beautiful house with lots of room and seating for everyone. Great location in a gated community. We took our golf cart and there was a bridge just for golf carts for easy access to the beach! The home looked a little older than the pictures but we enjoyed our stay very much.
We were canceled just a few hours before check-inâduring the week of the 4th of July holiday, no less. Imagine the stress of suddenly having no place to stay for a group of 10. This trip was meant to be a special getaway for my employees and friends, and instead, we were left scrambling.The cancellation was due to a broken A/C, but when I asked if they had known about the issue earlier, no clear answer was given. The first agent I spoke to was extremely unprofessionalâshe became defensive and even yelled at me, repeating âI know, I know, but I canât find anything!âWe had booked well in advance, and in the end, we had to spend hours finding new accommodations on our own. This entire experience was incredibly disappointing and frustrating, especially given the occasion. They give a partial refund but it worth nothing compare to our time
This house has potential, on the beach and great location but it has had signifiant water damage and mold on the wall inside the home. Floors in kitchen and front room were dirty, their was an old pot of coffee & grounds left behind and pantry was full of crumbs. The property manage did a great job of responding quickly to our needs to getting us moved.
This home has a great deck with lots of seating looking over the beach and ocean. Beach access is very close. It was a great home for our large family. It is a ways away from grocery stores so get what you need for cooking before you get there.
We loved this house. It is big and spacious and beautiful! The view is amazing and a short walk to a pretty quiet beach. Big porch to sit and relax after a Long Beach day. The house had everything we needed. Will definitely have to stay here again!
Great stay overall and will be renting again!!! Only hiccup I found was I would have liked for the request for early check-in/late check-out to be answered instead of a generic text response which didnât answer my questions.
But great place to stay!!!!
Beautiful cabin with easy walking access to the beach!
We enjoyed our stay. Communication was slow but they were nice when we got ahold of them. The cabin looked just like the pictures and was very clean. The only downside was the painted deck and concrete stayed very wet and slippery the entire trip from just a small amount of rain. Overall, very happy with our stay.
5 girls had a great stay at Shore Thing!! Easy access to beach, early coffee mornings on patio overlooking the water and fully stocked home made it a great weekend getaway.
Only downside mentioned already is the outdoor grill--needs deep, deep cleaning and the property would benefit from much easier to use gas grill...we had to cook steaks inside due to the hassle using that grill would've been
Absolutely beautiful! It rained most of the time so we were in the house. Very comfortable, clean, lots of room. Plenty of kitchen pots, pans, cookie sheets, utensils. We caught up on our laundry beings it was raining. Short walk to the beach. Beautiful view of the Gulf. Iâd recommend this to anyone family or group that wants to spacious house next to the Ocean.
Property manager is very nice and very helpful. Kitchen appliances were filthy. Fire place is wood burning with firewood not provided was advertised as gas. Hot water did not work in master or upstairs bath. The house is very spacious, perfect location to beach. I would rent again hoping the above issues would be solved.
Main bathtub will not hold water. Had trouble getting hot water in bathrooms/ showers. Had to go get cleaning supplies and clean deck and windows. House was clean. Need some caulking around crown molding in the master bedroom. Could use a good pressure washing. Refrigerator had a smell .
The rooms are hot! Our friend had to sleep in his truck because it was so hot in the rooms. We have rented tons of homes and this was the worst so far! The owner claimed that her "million dollar house" needed maintenance after we checked in. It is not a million dollar house. It is a $150k house with a million dollar property.
Iâve already done this review with Vacasa! I am EXTREMELY DISAPPOINTED in Vrbo AND Vacasa! I emailed both companies BEFORE Booking to address the issues brought up by past guests about the cleanliness of the place and I was ASSURED that the issues had been resolved! They WERE NOT!! There were roaches, ALL the sitting furniture was STAINED/SOILED/DIRTY, there was dripping condensation on top of childrenâs heads due to a Vent placed right over the upstairs Toilet, the Liner on the shower curtain was FILTHY AND FULL OF MILDEW, the house needs a new paint coating-especially around doors that look MOLDY and baseboards around the house , walls were soiled with what looks like FECES, dead roaches found in laundry room, livingroom and pantry,the kitchen DRAWERS/CABINETS/UTENSILS WERE FILTHY and HALF washed, there were wet paper towels in the kitchen sink that appeared to have been used to wipe the counter top(GROSS),carpet was STAINED AND FILTHY!! I called the Property Manager to address the issues, ones that I had already previously sent emails about after reading all the NEGATIVE REVIEWS about the house NOT being clean and SHE got upset,started YELLING at me when I questioned why the past guest issues were NOT resolved and she HUNG UP IN MY FACE!!!! The place was NOT clean!! We were only given TWO towels per bathroom even tho there were 9 people We went to the Dollar General to buy more towels and essentials!! There was a big hole over the bed in the Master Bedrm. Carpet FILTHY
This is the worst experience of renting a condo I have ever had! Property management was rude and unapologetic. When we arrived at the house we quickly realized that the furnishings did not match the pictures! As we were unloading we realized there was no running water. I contacted the property manager who didnât even seemed fazed or rushed to find out why we had no water. Come to find out later, the owner doesnât pay her water bill and has a deal with the water company that as soon as she makes a payment the water company will come out and turn the water on. WHAT??? How is that even ok??? Finally got water 5 hours after our arrival. There was no ice at the house. We couldnât use the restrooms. But thatâs just the beginning. Can you even clean a house with no running water? I wonder if the house was even cleaned.
The house looked like it had been cleaned by a teenager in about 10 minutes. Pillows did not have pillow cases, Blankets had stains. The beds looked like someone had rolled around in them. There was hardly any soap in the restrooms. Dog toys under the coach, water bottles under the bed. The final straw was the dead roach we found in the living room. The coffee pot was cracked. Only 1 roll of paper towels and 1 toilet paper roll per bathroom. Only 1 towel per guest for the length of your stay. The outside furniture was different from the photos and dirty. This house needs some serious TLC. Rusty/Moldy holes in the ceiling, crown molding cracked and falling off/Door lock box doesnât work/needs better blinds. This could have been made a little better if Vacasa or the property manager attempted to make this right. But only refunding the cleaning fee is not enough. This was a weekend getaway that turned into more stress than relaxation. Vacasa needs to remove this listing.
I am not one to write bad reviews, honestly this may be my very first. If previous reviews are read on this property, Iâd say the negative reviews are putting this property nicely. We rented this property with low expectations based on the reviews but were hopeful that based on management responses that the issues would be rectified. If I could submit pictures of the condition this house was in to help people better understand, I would (I did email several to Vacasa). The house goes far beyond being dirty. The house didnât appear to be cleaned (which would contradict management responses of switching cleaning companies). I understand this is a peak time of year to visit this property but I donât understand why you get charged a cleaning fee when it didnât appear to be cleaned?
We saw:
Blood spots on the floor
What appeared to be feces on upstairs toilet seat
Ceiling leaking on three spots
Mold/mildew all over vents
Walls dinged up and almost all walls had substances on them
Carpet was very stained in many spots
Master shower hardware was falling apart
Two bedroom doors couldnât be closed without a struggle because the door frames are detaching from the wall
furniture stained
Floors dirty
I would never stay in this property again. I had tried reaching out to the property manager three weeks before our reservation, I made three attempts and did not get a response. I was on the phone with Vacasa the minute we walked into this property. Vacasa was helpful but the actual property manager has not been. This house COULD be spectacular as it is described in the description but it lacks basic upkeep and basic cleaning therefore many things are falling apart, unfortunately. I hope this reviews helps someone. I was weary booking this property based on previous reviews but this house even fell below what I was expecting. The property manager clearly has not held up to the responses theyâve given for the poor reviews of making any changes. I feel misled by this property description entirely and Iâm very disappointed.
Let me start off by saying management and Vacasa are amazing! However we walked in this house and instantly knew it would be bad. A stale musty smell hit us so hard. We brought our things in playing it off that the house may have just been closed up and air turned off. Our son put his pillow on the couch and a puff of DOG hair went flying. There was dog hair all over the couches that were severely stained and honestly scary to think about sitting on. Things happen so i was like I can clean that. Well we go in our room and there are dead roaches on the floor, with human and dog hair everywhere. Including the bed. Hair was literally rolling across the floor. I called management at this time. She was so kind and was going to send someone to clean. At this point my 3 year old got dog hair/human hair in his mouth. I call her back telling her all the beds are full of hair. She started working on getting us moved at this point. We packed up and moved to a smaller but way nicer and cleaner house. If she wasnât so amazing I would say this was the worsr VRBO experience ever. However her prompt solution saved it all. This house needs a lot of work and pictures donât match the condition of the house. I could look past all those things. However hair bugs and fingernails everywhere arenât something I can get over. The house ultimately smells and feels gross.