6/10 Satisfaisant
Sheri G., Waterford, MI
4 févr. 2024
Les points forts : Propreté, arrivée, communication et exactitude de l’annonce
Les points faibles : Emplacement
Beautiful Condo, But too Noisy
We had decent stay at this condo. It is a very clean unit with a well stocked kitchen. Beds and furniture are very comfortable. The covered lanai was nice as we could open up the doors and enjoy the fresh air, even when it rained. Having a wagon and beach chairs was a really nice convenience! Communication with the manager was great! A nice basket of treats was there upon our arrival.
Unfortunately, all the positives were negated due to noise issues the entire time we were there. This condo is on the second floor and for the 2 1/2 weeks we stayed, the guests above us were very noisy. Their children ran around, screaming and sounding like elephants over our heads. It was very annoying. Also, noise carries and echoes from the neighboring lanais. Any time someone was outside, we could hear entire conversations and partying. We called the patrol twice. It was because of the noise that we checked out 5 days early. I know that the managers of this unit cannot control noise so, I don't hold them responsible. But, I think people should be aware of the issue. Also, because of our early check out and our consistent communication about our concerns, I think we should have been offered a refund for the days we did not stay.
I have visited Kauai 8 times and have stayed at a different property each time. None were as noisy as this place. As much as I liked the condo unit itself, and all the special details, I would not recommend staying here.
Sheri G.
Séjour de 21 nuits en janvier 2024
