We loved the access to the bike paths and the relative ease of getting to other locations by car. The house was well provisioned in every respect and ready for immediate use. We would stay there again.
We have stayed at this property multiple times! We love it! The gated-community is safe and quiet. We love the central location. It is close to everythingâshopping, hiking, restaurants. One of our favorite things about this property is the outdoor area. We always try to stay here when we come into town to visit family.
We stayed here for 5 days for my daughterâs wedding. The rental was easy to find, clean, comfortable and the kitchen was stocked with many necessities. The only issue we had was that the lock on the water pipe would not open for us. Luckily my son in law showed up shortly after us and he was able to unlock it. It was very cold the day we checked in and it may have just been frozen. Thank you for a great stay!
We had such a wonderful week at the Casa -- the home was sparkling clean and well-equipped for our family stay. We loved the beautiful backyard, and the community pool, and the convenient location (right near the river bike path!). We can't wait to come back! Thank you!
Beautiful home. It was so nice that all the little things were available in the kitchen, laundry room, bathroom. Great location for our daily expeditions in a safe and secure neighborhood. We would stay here again any day.
Checking in was a bit confusing with which code belonged to which lock box. Took a couple days to figure out the thermostat so had a couple cold days during the stay. Everything else we above expectation. Anything you wanted to eat or do was literally minutes away. I would recommend this place to anyone.
Should provide guide to Tv stations.
Had trouble with accessing Netflix.
Loved the house and decor.
Super clean. Appreciate during Covid.
Kitchen stocked well with everything we needed.
Will tell our friends about this wonderful home.
LOVE this property, property manager needs better communication
We loved this house so much. It was perfect for our family -- the house itself, the pool, the playground, the outdoor space. It was clean, comfortable, well maintained. GREAT property. However, we were disappointed in the property management company, Vacasa. They have lots of formal process that appear good, but tons of missing information in those processes. For example, we arrived in the dark and the instructions they sent to find the keys were not detailed enough (there are actually two different key lock boxes, which is not obvious in the dark), so we spent about 15 minutes trying to figure out how to get in at 1am. We also didn't realize Vacasa didn't give us a pool key until we stood outside the pool trying all the keys we had, failed, and thankfully a nice resident let us in. We later called Vacasa and they immediately said "the pool key is in the pantry." Why would they not include that information on
the three pages of info they set out for us about the property? Vacasa did not know how to turn on the fire pit in the back yard, so that was a bummer because we were never able to use it, and that should also be included on the instructions. However, Vacasa was great insofar as there were enough basic supplies (toilet paper, dish soap, salt and pepper, cooking oil, etc) and the place was clean. Now that we know how everything works in this house, we will 100% go back, because we loved it. But we will avoid Vacasa for first-time rentals. We shared this feedback about insufficient information directly with Vacasa and the woman we spoke with was not particularly interested or concerned but agreed to 'make a note.' Hopefully it's clearer and easier for the next family!
Must read/ Bryan & Mary from management terrible!!!
Upon arrival, we had trouble getting in the gate, then getting into the rental. Once inside, the place was infested with bugs! It took us about 2 hours to clean up what was there, not knowing this was a "known" issue and going to be a continuous issue for the remainder of our 12 day stay. The bugs remained a HUGE constant issue. They crawled on us at night and in the bathrooms. The floors were so dirty we couldn't walk around barefoot because our feet were so black it was as if we were outside barefoot all day! I had to purchase my own toilet paper!! The washing machine smelled like mold and sewage. Bryan from management told me it was usable so i washed their sheets and towels in it, they came out black and smelling like mildew! Would you wash your clothes in there?? No! But he insisted it was usable, made me clean it and purchase cleaning supplies for their washer. Seriously??! I did, didn't make a difference. I went to a laundry mat, in a "safe" neighborhood because where this property is located, is not in a safe neighborhood!! Opener for the gate(s) barely works. I was there for business, so you can imagine how irritating it would be not being able to get out when you need to be somewhere. The garage opener is completely fried. Definitely needs replaced. The garage itself, well lets just hope you don't have a big car or you're not getting in or parking in the driveway. The pool, not even within walking distance. You have to drive and still walk a block.
Clean and so comfortable. The home was well-stocked; inviting; and cozy. The gardens were beautiful, peaceful and relaxing. We enjoyed walking around the community.
The home is great for families. The master suite with its own bathroom is great and there are two other nice bedrooms. It has a garage and in-driveway parking. House was very clean!
This is the third time we have stayed at Casa San Miguel. It never disappoints. We brought friends with us this time and we all really enjoyed the back patio area. It is always clean and comfortable. We will continue to stay here every time we come to Tucson.
Itâs a great house and weâre very comfortable there. Lovely yard. Nice bedrooms. Our go-to house in Tucson. Parking is tight. Clean but needs a deep cleaning.
House was clean. Great location for picking up rental bikes and accessing the bike trail.
Would definitely stay here again. Also, great communication with the staff at Vacasa. Thanks for your help