VILLA PRIVÉE VUE MER - SOLEIL SOIR - PLEIN AIR - WIFI - CONFIDENTIALITÉ - PISCINE CHAUFFÉE

Hi Ken, it is really a pleasure for us to hear that you enjoyed your stay at our home.

Avec grand plaisir, nous essayons de vous donner la même expérience que nous souhaitons avoir quand nous en profitons nous-même.

Merci pour ces gentils mots. On a équipé notre maison à nos standards et comptons sur le respect des locataires comme vous. Cela nous fait plaisir que vous avez bien profité de vacances reposantes dans le quartier toujours calme, même au mois d'août quand il y a beaucoup de visiteurs à Moraira.

On sera bien heureux de vous revoir; vous nous avez retourné la maison dans un parfait état. Cela fait toujours le plus grand plaisir d'apprendre que vous avez vraiment profité de la façon dont nous en profitons, et que vous avez traité notre maison avec soin et respect.

Ca nous fait vraiment plaisir que vous avez bien profité de notre maison ! On espère vous revoir bientôt.

Dear guest, Dear Val, Thank you for stating that the villa was perfect, and that you cannot fault it at all. We already sent you the final account and deposit reïmbursement today, tuesday, or 3 days after you left. I am sorry to hear that you did not read what is mentioned in the Homeaway website (under Additional Information) and the very clear contract in 3 languages that you can see and read before booking. Everybody else does, we never had any remark on that. You also did not tell us anything before writing your review, so there was no way to take care of this clear misunderstanding. You did not answer to our mail last tuesday, informing if all was well and if there were any questions, and you signed the electricity meter statement at arrival without any remark to us. The housekeeper has to make a meet-and-greet tour at arrival as well as upon departure, to welcome our guests and explain the functioning of the villa, and to wave them goodbye and wish them a safe journey home. This is so much better than the impersonal key-locker in other places where you have to find out everything yourself. It also gives us feedback on what you liked and what we could possibly improve, and clearly and without possible discussion states there are no damages. You left the house in perfect state, thank you. But you left at 04.00 AM, so the housekeeper had to get up in the middle of the night - which he did. In the contract it is clearly stated that surcharges may apply in that case. This is not for us, but for this man. I am also sorry to hear you had a WIFI problem some day. We did not get a message from you stating so, so we could not do anything about it. In July 2019 we just invested to get the WIFI upgraded from the 10 MBit/s we had (6 MBit/s is standard all around Moraira, in reality in high season about 2 MBit/s) to a better and more expensive system which claims to guarantee us 20 MBit/s. Normally the WIFI should not give any trouble. We use Netflix and Spotify all the time without any problem, even if our kids are gaming on their computers.

It's a pleasure to hear you enjoyed our home. The walk to the beach is downhill about 2 km, so it takes about 20 minutes. The return is uphill and might take more time. We usually use the car, there is plenty of parking space close to the beach.

We are really happy you enjoyed our home and are looking forward to welcome you again.

Thanks for your nice words. We are looking forward to have you again as our guests.

Wij zijn blij dat U ervan genoten heeft en hopen U gauw terug als gasten te mogen ontmoeten.

We are very happy that you enjoyed our home, and hope to see you again soon.

Het doet ons plezier dat U tevreden bent. De zonnestores waren reeds besteld en worden vandaag geplaatst.

Wir geben unsere Gäste die gleiche, wie wir für uns selbst tun und Wir freuen uns, dass Sie es geliebt haben.