The cabin was spacious and everyone had their on room. Rooms where nice and clean. TV's only workwd in living room and theater room.Parking was okay. The cabin next to us kept parking in our spot and when reported, management never returned my call when the situation escalated. Kitchen was adequate. Overall, it was a nice cabin, but will not book with them.again.
Location was really good. Overall was in good condition and liked having a full bathroom for all the bedrooms. Was close by to everything. Enjoyed the porches and men loved the theater room
We had a great time! Easy process and great attractions offered outside the home! A few wears on the home, but nothing that would deter us from coming back. Thank you!
The place was truly amazing! The kids enjoyed the play room and the teens the cinema. There was more than enough space for the whole family and location was great! Really close to downtown and attractions. The cabin was really clean and well equipped. Thank you for having us! We are definitely coming back.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The house was amazing! Beautiful decorated, comfortable and roomy
Cabin was nice, very clean. 13 family members stayed. Wi-Fi was spotty, very hard to get service, also ice machine worked half of the time, not really a big deal, just went and bought a bag of ice, remotes seem to not work very well, all in all a good stay, would stay again
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Perfect! Only issue was the shotty wi-fi which actually allowed for me personal interactions.
We enjoyed our stay with you, specially the pool and jacuzzi.
The only thing we arenât not happy weâre about that no extra trash bags.
Other then that everything was great!! We had a lot of fun there.
The house os nice and has everything you might need with a good location. My issue was when I turned down the bed ,I noticed what looked like dry throw up on the blanket. Then on the last night my daughters killed a roach bug in the kitchen . I would had left early if this wasn't the last night . Also this house needs updated . Everything is worn such as couches. Patio set ect. .
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We were very pleased with our stay at Splash time Cinema , we look forward to coming back for a stay again, We really hope the wifi and the TV's all work the next time. It was such a easy check in and check out and very friendly staff that checked in on us, Thanks and see y'all again soon !
There were 12 ladies there. We all work together in some capacity. We enjoyed the stay tremendously. The only set back was the wi-fi. lol
The pictures on the internet didn't do it justice. a very beautiful place.
The family really enjoyed this cabin. It was a total of 10 adults, both singles and couples. We all slept comfortably! It was pretty close to getting to the main parts of Gatlinburg.
Ample parking... if I am not mistaking, there were 5 parking spaces, two which were located in the driveway and three that were located across from the property.
The host was very quick to respond! Only had to reach out once, since I made the last minute decision to bring my dog. Even he enjoyed himself. lol
Would definitely recommend this cabin to anyone!
Overall our stay was good. They responded fairly quick when we needed something or had a problem. The pool was much too cold. They came out to turn the temp up as it is locked. Check the temp the first day so it can be warm enough while you're there. The beds are all spring beds from what we noticed. Comfortable enough for a good night's rest but they are noisy. The pullout beds need replaced. The bed in the theater room had a broken spring. The kitchen has very limited supplies so make sure you bring what need. There is not a meat thermostat, which i consider to be a basic kitchen tool. The kitchen does have a good amount of pots and pans. Our family likes to cook but as it was a Christmas trip we could only bring so much with us. They did put up a Christmas tree.We would stay here again in the end.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We liked everything about this place. It was perfect for three families which included 5 children. Everyone had his own space. The location was great with a grocery store just 5 minutes away. Downtown Gatlinburg was just 5 minutes further. The only negative was that the parking was a bit difficult--very steep and room only for 2 cars.
So, the place was pretty nice. Everything looked pretty much like the pictures. The place was clean and super close to our activity. The only real downside to the trip was the Wi-Fi. We had twelve people stay and the Wi-Fi was pretty much nonexistent (even for the amount of people we had). Cell service in the area was limited too. Could have been some more cooking utensils and pots and pans. We did not stay super long so it did not play into things too bad, but had we stayed longer and wanted to prepare our meals there it could have been a problem. All in all, we enjoyed our stay and I would definitely look at booking this place again.
There was no signal for cellphones. No wifi like advertised. Tv would not work all the time. We werenât able to see movies in the cinema room. The hot tub northe sauna didnât worked will.
We had 13 people for two milestone birthdays. Plenty of room! The property is very nice.
We had a few issues, most were worked out, but we sure hated bugging the rental managers so much. We never got the sauna working.
The hot tub didnât work the first day so we had to call and have it repaired. Pool doesnât get warm enough for adults to enjoy, (79 is pretty cold)! Game room is pretty cool, lots to keep everyone occupied! Wifi is almost non-existent. We couldnât stream any television. (Good thing the moms and Grandmas always bring movies! )
We loved that we could put the kids to bed on the upper floor and still enjoy adult time downstairs without bothering the kiddos. We bought the birthday package and they had the place decorated and a cake delivered to the cabin. An awesome service! Everyone agreed it was a great touch! Plenty of parking - we had 5 vehicles. Beds slept great. Everything was nice and clean and the place was well stocked with a grill that was spotless! Some of our crew never left the place! We would definitely rent again!
Overall a good place to stay.
Use Wi-Fi on fridge not email/text. Recently updated.
Cabin was clean, parking for up to 4 vehicles even though the site only lists two parking spots, pool was nice and good size for a few kids to play in, kitchen and bedrooms were all pretty nice, location was good, 5 minutes from downtown GATLINBURG, just a few minutes to grocery, dollar and liquor stores. Maintenance came quickly when we called about temperature problems to fix thermostat.
Thermostats controlled multiple levels of the house causing fluctuations in temps between levels. Downstairs bedroom was about 67 degrees but if we turned it up much more, the mid level bedroom would be 75 or so. You have to find a happy medium. Air hockey table is aged and doesnât really operate correctly, pool table is not even close to level, we placed a folded towel under leg to help, only two useable ques for tableâŠI would not really gripe about such things, but if you advertise these things they should be in better shape. Couches throughout house are very worn. Hot tub is in direct sight line of about half a dozen other cabins.
Overall, if you are not planning on spending a lot of time at the cabin, the issues with games and such arenât a big deal. The location was great, cabin was good size(4 levels), plenty of sleeping space with four good size bedrooms and the management was responsive when we had a minor wifi issue upon arrival and maintenance issues with temp after first night.
We loved the house and area but pool temp was low and dryer wire was broken.We called the maintenance folks but looks like dryer they can not repair immediately. If you know that dryer is not working why you put cabin on VRBO. Disappointed about this issues. No refund or anything from pre property manager and owner.
This property was ok. I didnât really care for the layout. We had 12 adults and 2 children so to try and watch football there isnât enough seats that are comfortable in the living room. They could definitely replace the sofa and loveseat. The pool was great for the kids but donât let them stick their foot in it before turning off the alarm haha and the hot tub didnât work. The parking was perfect for 5 vehicles we had 3 full-size suvs a truck and a midsize suv. There is room for a very small car too. We brought extra garbage bags and ziplock bags per the reviews. Also if going in the winter you definitely need the space heaters in the bedroom it was freezing the first night! The two bedrooms upstairs do not have extra heaters fyi. They could also put a couple extra towels in the bathrooms. Next time I will probably book directly through Eden crest as the host fees were almost $1800 which I find ridiculous but thatâs what you do when itâs new years. Over all it was an ok house will definitely do more research next time! The location was perfect. Eden crest was really easy to work with as well!