Le Cottage View pour 3 Sunlight SeaScape Whidbey

Erin and children were wonderful guests. I loved that they enjoyed the space, views, beach and games toys. Erin left the Cottage in excellent condition; toys put away, kitchen, bathrooms, deck; everything very clean. I appreciate Erin's care.

I enjoy hosting families and groups as well as individuals and couples. The property is unique, the accommodations flexible and the whole or its parts can be reserved. The Thanksgiving holiday is always fully booked. I hosted Laura, for 3 guests, in the Cottage that busy weekend. The Cottage table can seat 14 so Laura had expected to host a large group dinner party. She assumed to host, did not tell me. Her party qualifies as an event and is not allowed for several reasons. She also brought a dog which she had not been cleared with me. I send interested guests the Guidelines to review before they confirm. Parties, pets, parking water use, electricity, the private network and more are detailed. Laura was upset when I told her she could not host a party. I suggested they would be welcome if staying on the property as reserved guests. I was concerned that she didn't appreciate the challenge of over limit guests and the impact of noise, privacy, water use/septic, parking, traffic and the inconvenience to the neighbors. I usually reserve the entire property to one large group for the three day holiday to mitigate the issues that Laura's party raised. I came to help with the network and their TV, DVD system because Laura's elderly relatives were unfamiliar with the Xfinity remote. They were most gracious and appreciative. I also opened another accommodation many hours earlier that the standard check in time. Laura left appliances and furniture moved, over electrical items plugged in, causing a circuit to trip. The gas stove was broken. There was dog hair in her bedding. The kitchen was clean. I have been renting the Cottage for fifteen years. Laura is the first guest to have such a list of complaints. She is the first guest to complain about the Cubbie, the curtains (which other guests cannot see through), the doors, her privacy, the decks, the plants (which had just experienced first winter freeze) the soaking tub (purchased new in 2003), its curtain, the first guest to complain about the condiments in the fridge. Laura is the first to bring her dog without permission, a pet fee, or its own bed, dishes and towels. Laura is the first guest to complain that she couldn't host a party on the property. She hosted anyway. My guests and my neighbors are my first priority; their comfort and privacy. I have a quick response time, I listen Guidelines are sent for review before a guest commits to reserve. All is well with communication.

I am sorry this couple had an experience that was uncomfortable for them. I am always available to answer questions and guide guests for an easy and comfortable stay. The large televisions and xfinity remotes, as well as other modern appliances can be different from theirs at home. For clothing, there’s an empty dresser in the bedroom and two suitcase holders in the dressing room closet, adequate for a several days. The soaking tub and shower are usually met with delight. I am sorry that this was not their experience. I leave a request for guests to call with questions, answer calls quickly with guidance. It is Very important that each guest their feel at ease comfortable at Sunlight SeaScape.