Villa Perla Blanca, 3 chambres, wifi gratuit, climatisation & piscine chauffée

We had “daily” contact on a decent way until the day I asked you to please take away the accumulated garbage of a few days attracting animals and to use the pool table on a normal way and not have the sticks standing up in sockets. I also asked to shower before using the pool as the grease was extremely markable on the water line. Surprisingly you find a nice way to complain about this. Like people believe that pool cleaners work during night on Lanzarote? Every complain you made, within the hour we were at the villa to arrange things. My cleaner forgot indeed to put salt in the dishwasher but within the hour you had a huge pack of salt and rinse. Dog barking was the main problem, but there are no dogs in the direct villas around, you said it was true that it was houses away and notified me that you went out all day, but complained dog barking from 9.00 till 23.00h. It was also your time to tell me you had no budget to go out all day. The next day you had construction works going on in the villa next door? Again we went to check and didn’t see you in the villa, neither did we hear any dog barking or construction work. After the change over of linen you complained about 1 duvet cover, which we replaced for you, again you were not in the villa, but luckily we came as you were so nice to have the pool over flooded with water?! The water hose was put in the pool while you left the villa for the day and the terrace was over flooded with water. Water is very rare and expensive in Lanzarote, and you wonder why the villa has his price? Because of guests like you.... Also at check out I arranged my partner to come and pick up your suitcases as you had a late flight and I had new guests arriving early but at 10am you were already gone? You didn’t want to meet him again after over flooding the pool? You also didn’t mention to me you broke the toilet seat and chipped loads of plates. But nice to use this as a complaint. I am always open to real critics as we put a lot of work and money in the villa to give our guests a great holiday. But to have guests saying that after 10 days they didn’t notice that the front door doesn’t need force to open, but that, to protect children going out alone, you need to turn it against the clock to open. Not everybody is suitable to rent a villa as you said you preferred a hotel next time, but don’t try to steal our income with these lies. It’s a pity I can’t post fotos of the villa during your stay! Disgusting! Sandra