8/10 Bien
Eileen B.
5 oct. 2025
This is the 2nd time we have stayed at this property and we were very excited to be able to get together with friends again in this beautiful home. The property itself was comfortable and very clean but our experience was affected by several small issues during our stay.Communication at check-in was lacking, which made arrival difficult and confusing. Then the check-out information on the app contradicted the instructions posted on the refrigerator, creating some confusion as we prepared to leave.While the home was very clean, nicely decorated, and well-furnished, a few maintenance problems stood out. The cushions for the patio chairs were missing, which made it difficult to enjoy the outdoor space. In one of the bedrooms, the ceiling fan made a constant clicking noise. The next day we found a free-standing fan in a closet that we were able to bring into the room. Also, the kitchen faucet needs attention, with the water not spraying completely out of the faucet. Additionally, we noticed that at least one of the steps around the property could be a safety concern and would benefit from repairs. We had a guest with a mobility challenge that we were being extra cautious with and wanted to make sure she was able to get up and down the stairs safely.With better communication and a few repairs, this property would be 5 stars. Hopefully, these issues will be addressed, as we would like to stay here in the future when our friends come to visit.
Eileen B.
Séjour de 2 nuits en septembre 2025