Spacieuse Maison Williams avec Jardin : Près des Sentiers de Randonnée !

Hi Darci, thank you for your feedback! We’re glad you enjoyed the spacious kitchen, the master bathroom, and the beautiful neighborhood, as well as the home’s proximity to downtown Williams and the Grand Canyon. We followed up with the homeowner and they wanted to share the following: - We’ve never received these concerns before, but we take guest feedback seriously. We will investigate the issues with the faucet, fireplace remote, hot water, and paint chipping, and address them as needed. Regarding the garage code and lockbox location, we’ve asked our Guest Contact to ensure clear instructions are included in the welcome email moving forward.We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests.

From the owners: "We are sorry to hear you were disappointed with your stay. The property is not listed as having central AC. We have two portable AC units. Typically Northern Arizona does not reach the high temperatures of the Phoenix Valley and is ~30 degrees cooler. This summer has been unusually hot with temps reaching the 90s on a few days. Most homes in northern Arizona do not have central AC. We did install the two portable ACs due to the conditions this year being unusually warm. At this time with supply constraints, it is not possible to install central AC, though it is something we are looking into for next year. So we are sorry, but central AC was not advertised. On the check-out list, we ask that guests take out garbage from the house, remove any linens used and place them in the laundry room, put dirty dishes in the dishwasher and start, and if it is Sunday to place the main garbage can on the curb. The garbage comes very early on Monday morning and if we are to maintain the garbage and not disturb the occupants we need to have the guests take the garbage to the curb. All of this is in line with the cleaning tasks we have been asked to do at any of the Airbnbs where we have stayed. We don't feel these tasks are unusual, particularly as our co-host/cleaning company services other properties in the area, and this is aligned to those properties. We sincerely hope that you otherwise enjoyed your stay."