Cottage Parkside@Cinnamon Shore près du centre-ville + équipements de type resort

Thank you for sharing your experience! We're glad our management team was able to resolve the water heater issue quickly that's exactly the responsive service we strive for. We're sorry to hear about the baby gate challenges, as we know how important that peace of mind is when traveling with little ones, and we'll make sure that's looked into for future families. We're so glad the grassy front lawn was a hit there's nothing better than a safe space for little ones to run! We hope to welcome your family back again soon!

Thank you for sharing your feedback with us. We are sorry the cleanliness fell short of your expectations, corners and baseboards are details that matter and we will be addressing this with our housekeeping team. We also appreciate your thoughtful notes about accessibility and functionality. The lack of an exterior stair railing, the steep interior stairs, the bunk bed clearance, the blocked closet, and the damaged porch chairs are all things we will be passing along to the property team for review. Your feedback helps us make meaningful improvements for future guests and we hope to have the opportunity to welcome you back to a better experience.

Thank you so much, family time is always what it's all about! We're sorry the property fell short in several areas. Worn and stained rugs, an under-equipped kitchen for a cooking-loving group, insufficient upstairs cooling, a smoke detector triggered by normal cooking, and inconsistent hot water are all things that need to be addressed and we will be sharing every detail with the homeowner right away. You and your family deserve a home that supports every moment of your time together. We hope to welcome you back for a much more comfortable stay!

Thank you for letting us know, maintenance is on the way to the house now to get that tightened. We can't wait for you to come and see us again!

We are absolutely delighted to hear that Key Lime Cottage was the perfect getaway for your family. It sounds like you made the most of the space and convenient location, exactly what vacations are all about! We're also so glad you enjoyed the shops and restaurants. Your kind words mean a lot to us, and we can’t wait to welcome you back for another relaxing stay!

Thank you for this helpful and detailed review! We're glad the home was clean and matched the photos, and that parking was easy. We sincerely apologize for the AC struggles during June heat an upstairs living area without a ceiling fan and temperatures that took three days to drop is genuinely uncomfortable, and we'll be sharing that feedback with the homeowner. We're also sorry the community outdoor showers were out of order during your entire stay and will make sure those are addressed promptly. Your notes on beach towels, beach toys, and the outdoor shower are all helpful for future guests planning ahead. We hear you on the mosquitos as well a persistent challenge we are always working to improve. We hope to welcome you back in a home that's an even better fit!