3, avenue Feake - SD2713

Hi Jennifer - We hope you will come again and -on our end - most went smoothly except the cleaning also. To Clarify - We do have a professional cleaner that comes in between stays- she scrubs out the kitchen and bathrooms and goes over anything else that needs to be done at the house...but we do ask tenants to help by picking up after themselves, put out trash return furniture to its original state and vacuum before leaving. We figure that most people would rather do this than pay an extra 150-200 in cleaning fees. If you don't want to do this(If you come again )-You could always let us know before coming that you would prefer to be charged a cleaning fee (and then we can properly schedule the excess cleaning time needed so the extra cleaning for the cleaner and the fee for you is not a surprise to anyone. ) However, the reason you were charged an extra 100 for this stay was that you brought three dogs without telling us. Our policy is that we allow the first dog to stay for free. We charge 100 per dog for each additional dog-IF an owner allows more than one dog. This owner would actually NOT have allowed three dogs had he known. However, since it already happened we charged you 100 for the extra dog that was there. The cleaner had to spend several extra hours getting hair out of the bedding and furniture and couldn't get all of her work done before the next guest. I know you tried to pick up and I do understand that dogs shed - especially when it is hot out- but that is why he doesnt allow three dogs. Paula Sand Dollar Realty