We were informed that our host company changed from Great stays to Jurny as of dec 21(the day before our arrival). When we were finally able to gain entry; as codes had changed without notice or information; we then entered an apartment that was at 54 degrees. The wifi enabled thermostat said that there was a probvlem with the furnace because the temp had been decreasing over the past several hours. After numerous phone calls and attempts to get resolution and a safe accommodation we were informed that there was an apartment next door that was available. This was after being asked to wait and see if the heat would magically turn on. The place next door was ok; although there were only 2 bath towels. We are seeking a partial refund for the inconvenience. This loss of about 2 hours of time during the Holidays when we had to miss plans in order to secure safe accomodation was seriously frustrating. Thank you
I was pleasantly surprised with how nice the place was. We all know how sometimes the actual place doesnât measure up to pictures, but it was super cute and clean. Beds were very comfortable, neighborhood is quiet and the parking out back was so convenient. Overall had a great stay.
Alex went above and beyond to make our stay seamless. Convenient location, excellent furnishings, great communication and service. Comfortable mattress. Walking distance to Sisters Pie and Marrow. Highly recommended. đđ
Absolutely no complaints everything was great about this place from the location and cleanliness of the space down to the communication with the property manager. 10/10 would recommend. If I find myself back in Detroit this would be my go to place to stay!