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50 étapes à la plage. Piscine de style cascade, théâtre privé et plus
Vous souvenez-vous des vies des riches et célèbres? Restez une semaine ou plus à Hacienda Horned Frog sur l'île de Captiva et vous vous sentirez comme une célébrité. Notre maison n'a jamais été louée et aménagée au maximum. La maison a plus de 4000 pieds carrés d'espace pour accueillir jusqu'à 14 invités. Au rez-de-chaussée se trouve un théâtre privé avec écran rétractable, table de billard, bar et vous rendre directement à la piscine de style complexe avec un bain à remous, une cascade et un toboggan. En bas se trouve également une chambre avec 2 lits doubles et une salle de bain complète. L'ensemble de la piscine est filtré pour plus d'intimité et de confort. Le niveau principal comprend une cuisine de style chef avec des appareils haut de gamme, un salon ainsi que 3 chambres / 3. 5 salles de bain. À l'étage sup��rieur se trouvent deux suites parentales spacieuses avec des lits king-size et une salle de bains privative. Vous êtes situé au cœur du village de Captiva, ce qui vous place non seulement à 50 pas du sable, mais également à quelques pas des boutiques et des restaurants. Envie de vous détendre et de lire un livre en vacances? .... la pittoresque bibliothèque de Captiva est juste en bas de la voie. Comme nous sommes une nouvelle location, les dates de haute saison sont disponibles et à prix réduit pour la première saison. Réservez votre séjour dès aujourd'hui et vivez des vacances comme jamais auparavant! Les tarifs spéciaux de première année sont indiqués.
Ajoutez des dates pour connaître les prix
Hébergements similaires
Island Escape - Luxury Captiva Island Home w/Pool + Hot Tub near Beach
Captiva
Island Escape - Luxury Captiva Island Home w/Pool + Hot Tub near Beach
Cet hébergement est géré par un hôte professionnel et fourni dans le cadre d’une activité commerciale, industrielle ou libérale, au sens de l’article 155 du Code général des impôts
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend le dispositif de sécurité suivant : un verrou de sûreté
À propos du quartier
Captiva
Cette maison de vacances vous donne rendez-vous à Captiva, plus précisément près de la plage. Faites le plein de culture en visitant les emblématiques Bailey - Matthews Shell Museum et Sanibel Historical Museum and Village, ou passez par les sympathiques Jensen’s Marina et Port de McCarthy's pour vous éclater le temps d'un après-midi. Les agréables Sanibel Captiva Conservation Foundation et BIG Arts Center méritent aussi une visite. Les points d'eau de la région raviront les amoureux de sport nautique, qui pourront s'éclater grâce à différentes activités telles que le kayak, la planche à voile et les promenades en bateau à moteur. Vous préférez vous dépenser au grand air ? Optez plutôt pour les excursions écologiques.
Église Captiva Chapel By the Sea - 4 min à pied - 0.4 km
Jensen’s Marina - 6 min à pied - 0.6 km
Jungle Drums - 6 min à pied - 0.6 km
Parc Alison Hagerup Beach - 18 min à pied - 1.6 km
Comment se déplacer
Aéroport international Southwest Florida (RSW) - 63 min en voiture
Restaurants
The Green Flash Waterfront Restaurant - 2 min à pied
Mainstay North Captiva & Barnacles Bar
American Legion Post 123 - 16 min en voiture
The Bubble Room - 8 min à pied
Mangos
Foire aux questions
L'hébergement 50 étapes à la plage. Piscine de style cascade, théâtre privé et plus dispose-t-il d'une piscine ?
Oui, cet hébergement dispose d'une piscine. Parmi les différents bassins de l'hébergement, on trouve une piscine chauffée.
Combien coûte un séjour dans l’hébergement 50 étapes à la plage. Piscine de style cascade, théâtre privé et plus ?
À partir du 18 mai 2026, les prix constatés pour un séjour d’une nuit pour deux adultes dans l’hébergement 50 étapes à la plage. Piscine de style cascade, théâtre privé et plus le 15 août 2026 commencent à 997 €, taxes et frais compris. Ce prix est fondé sur le prix par nuit le plus bas constaté dans les dernières 24 heures pour des séjours dans les 30 prochains jours. Les prix sont susceptibles de changer. Choisissez vos dates pour obtenir des prix plus exacts.
Les animaux domestiques sont-ils admis dans l'hébergement ?
Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.
À combien s’élèvent les frais de parking ?
Un parking est disponible sur place.
Quelle est l'heure d'arrivée à l'hébergement 50 étapes à la plage. Piscine de style cascade, théâtre privé et plus ?
Les arrivées sont prévues à partir de 16 h 00.
Quelle est l'heure de départ de l'hébergement 50 étapes à la plage. Piscine de style cascade, théâtre privé et plus ?
Le départ a lieu à 10 h 00.
Où se situe l'hébergement ?
Envie d'un séjour plaisir riche en découvertes ? Cette maison de vacances qui profite d'une belle situation face à la mer se trouve à moins de 5 minutes de marche des sites suivants : J. N. Ding Darling National Wildlife Refuge (réserve naturelle), Plage de Captiva et Jensen’s Marina. Jungle Drums et Port de McCarthy's se trouvent également à moins de 10 minutes.
Avis
9,6
Exceptionnel
Les avis sont présentés par ordre chronologique, ils sont également soumis à une procédure de contrôle et vérifiés sauf indication contraire.
Note des voyageurs de 10 (Excellent), d’après 41 avis sur 50.
10 – Excellent
41
Note des voyageurs de 8 (Bien), d’après 6 avis sur 50.
8 – Bien
6
Note des voyageurs de 6 (Satisfaisant), d’après 3 avis sur 50.
6 – Satisfaisant
3
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 50.
4 – Médiocre
0
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 50.
2 – Horrible
0
9,6/10
Propreté
10/10
Arrivée
9,8/10
Communication
10/10
Emplacement
9,8/10
Exactitude de l ’annonce
Avis
Avis vérifié
8/10 Bien
Jerome A.
22 mars 2026
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Very nice house, close to the beach (10 minute walk), great communication/response by property manager. Only negative was that the price was a little high and then VRBO charges some hefty fees on top of that.
Jerome A.
Séjour de 7 nuits en mars 2026
Réponse de VrboOwner le 22 mars 2026
Thank you for the four-star review! We are so glad you enjoyed the house and found the 10-minute walk to the beach convenient. It’s also great to hear that our team was able to provide the clear communication and quick responses we strive for.
We appreciate your honest feedback regarding the total cost. While we work hard to keep our rates competitive for the area and the quality of the home, we understand that third-party service fees can certainly add up.
It was a pleasure hosting you, and we hope to have the opportunity to welcome you back to one of our properties in the future!
Avis vérifié
10/10 Excellent
Sam J.
3 févr. 2026
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Pool had some issues but management company was very responsive to any issues during our stay. We had a great time.
Sam J.
Séjour de 14 nuits en janvier 2026
Réponse de VrboOwner le 3 févr. 2026
Thank you for the 5-star review! I am so glad to hear that despite the pool issues, you were able to have a great time and enjoy your stay. We take pride in being highly responsive to our guests' needs, and I’m pleased our team could support you quickly. We hope to welcome you back for an even smoother experience next time!
Avis vérifié
10/10 Excellent
James D.
29 déc. 2025
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
The home was spacious and clean with plenty of room for a family get together. The location was great with a short walk or cart ride to eats, beach, etc. The host made it easy and answered questions quickly. Great stay and great memories!
James D.
Séjour de 7 nuits en décembre 2025
Réponse de VrboOwner le 29 déc. 2025
The home was spacious and clean with plenty of room for a family get together. The location was great with a short walk or cart ride to eats, beach, etc. The host made it easy and answered questions quickly. Great stay and great memories!
Avis vérifié
8/10 Bien
Carol D.
21 avr. 2026
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
We had a couple of days not knowing how to operate the hot tub but the property manager was very good and got back to usWe are sorry we forgot to turn the dishwasher on we went for our last golf cart run and we totally forgot We are sorry Beautiful house beautiful location
Carol D.
Séjour de 7 nuits en avril 2026
Réponse de VrboOwner le 21 avr. 2026
Thank you so much for the 4-star review! I am thrilled to hear that you enjoyed the beautiful house and location—it sounds like you made the most of that golf cart for your final island run!
At Dream Vacation Rentals, we strive for a "no-surprises" experience, but we know that high-end amenities like hot tubs can sometimes have a learning curve. I am glad our team was able to get back to you quickly to help you get it up and running so you could enjoy a soak. Also, please don't worry at all about the dishwasher! We want our guests to focus on enjoying their last few moments of vacation, and our cleaning team is more than happy to take care of that for you.
It was a total pleasure hosting you, and we would love to welcome you back for another beautiful stay (with even more golf cart adventures) soon!
Avis vérifié
10/10 Excellent
Maura Pat S.
30 sept. 2025
Les points forts : Propreté, communication, emplacement et exactitude de l’annonce
Beautiful property, perfect location, loved the pool, hot tub, and the game/theater room was perfect for our group of 10 adults...would definitely stay again! My mother in law claimed it was the nicest place she's stayed in yet!
Maura Pat S.
Séjour de 7 nuits en septembre 2025
Réponse de VrboOwner le 30 sept. 2025
Thank you so much for this incredible review! We are absolutely thrilled to hear that you had such a wonderful time and that the property was the perfect setting for your group of 10 adults.
We especially love hearing that your mother-in-law claimed it was the nicest place she's stayed in yet—that is truly the highest compliment we could receive!
It sounds like you really made the most of the amenities, and we're so glad the pool, hot tub, and the game/theater room provided the fun and relaxation we intended. We're also happy the location worked out perfectly for your needs.
We would be delighted to welcome you and your family back for another stay! Please reach out when you're ready to plan your next visit.
Avis vérifié
6/10 Satisfaisant
Voyageur vérifié
29 mars 2026
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Unfortunately there were many maintenance issues. The 2 worst were the water pipes vibrated loudly and kept us awake and the fridge was broken so much of our food spoiled. On the 5th day they finally fixed the fridge but after 3 visits by 2 different tradesmen, the pipes are apparently a more major construction issue.
Voyageur vérifié
Séjour de 7 nuits en mars 2026
Réponse de VrboOwner le 29 mars 2026
Thank you for providing this feedback. While I am glad we were able to get the refrigerator resolved for you, I am sincerely sorry that these maintenance challenges impacted your stay. We strive to provide a "no-surprises" experience, and it is clear we fell short during your visit.
Regarding the refrigerator, we understand how frustrating food loss can be and regret that the repair took longer than expected. As for the plumbing, please know that we took your reports seriously and had multiple tradesmen on-site to address the noise immediately. While they were able to diagnose the issue, you are correct that it requires a more extensive structural repair that could not be completed while the home was occupied.
We are currently working on a permanent solution to ensure this doesn't happen for future guests. We value your business and would love the opportunity to make this right; please reach out to us directly so we can discuss this further.
Avis vérifié
10/10 Excellent
Peter C.
30 avr. 2022
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Great place close to the beach and town
We loved this house. Plenty of room and well setup for vacation
Peter C.
Séjour de 7 nuits en avril 2022
Réponse de VrboOwner le 23 mai 2022
Thank you so much for your review. Stay a Wiles is an amazing home! We’ll look forward to welcoming you back again soon.
Avis vérifié
10/10 Excellent
Shelby B.
1 juin 2020
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Beautiful Property
Management was fantastic.
Shelby B.
Séjour de 7 nuits en mai 2020
Réponse de VrboOwner le 18 juil. 2020
So happy that you had a five star experience. Stay a Wiles is truly an amazing home.
Avis vérifié
10/10 Excellent
Elizabeth B.
18 nov. 2020
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Great getaway!
We really enjoyed our family vacation! The property was perfect for our needs. The family enjoyed the pool and hot tub. Location was just a short walk to the beach. Will definitely stay again!
Elizabeth B.
Séjour de 7 nuits en novembre 2020
Réponse de VrboOwner le 18 nov. 2020
Thank you so much for your review. We’ll look forward to welcoming you back again soon.
Avis vérifié
10/10 Excellent
Marlene S.
16 mars 2021
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Wonderful vacation
This was the perfect house for a 3 generation get together. Not only was it comfortable but there was something for everyone to do. The short walk to the beach was an added plus. Hope to be back there in the future
Marlene S.
Séjour de 7 nuits en mars 2021
Réponse de VrboOwner le 16 mars 2021
Thank you so much for your review. We love to know that guests had an enjoyable stay! We'll look forward to welcoming you back again soon.
Avis vérifié
6/10 Satisfaisant
William C.
10 sept. 2025
Les points forts : Arrivée, communication, emplacement et exactitude de l’annonce
Les points faibles : Propreté
Pool area was fantastic! Beautiful! Excellent amenities. Maintenance on home was very slack! Leak in ceiling has been going on for sometime, possible mold! Third day of stay septic tank backed up and flooded bottom floor!
William C.
Séjour de 7 nuits en août 2025
Réponse de VrboOwner le 10 sept. 2025
Thank you for your feedback. We're glad to hear you enjoyed the pool area and amenities; our team works hard to keep them beautiful for our guests.
We are truly sorry for the issues you experienced during your stay. We understand that a leak had just occurred, and we appreciate you being so understanding about that matter. However, a septic tank backup is unacceptable, and we sincerely apologize for the distress and inconvenience it caused.
We hope the 50% refund we provided has shown how seriously we take these issues. We are addressing the maintenance problems to ensure this does not happen again. We value your business and hope to have the opportunity to provide you with a flawless experience in the future.
Avis vérifié
10/10 Excellent
Lori B.
14 juin 2022
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Excellent location, lovely spacious home
We really enjoyed our stay. The house has great proximity to the beach. Very well appointed and comfortable. Any issues we had during stay (A/C, fridge, lightbulbs out) were quickly addressed and resolved.
Lori B.
Séjour de 7 nuits en juin 2022
Réponse de VrboOwner le 14 juin 2022
Thank you so much for your review. We’ll look forward to welcoming you back anytime
Avis vérifié
10/10 Excellent
Betsy E.
29 juin 2022
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Perfect week
We loved this house! Perfect for our group of friends! Game room was fantastic! Beautiful pool. Walking distance to beach and restaurants!
Betsy E.
Séjour de 7 nuits en juin 2022
Réponse de VrboOwner le 29 juin 2022
Thank you so much for your review! It’s such a special place and we are so happy to have shared that with you
Avis vérifié
10/10 Excellent
Adrienne H.
7 janv. 2020
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Beautiful House in Captiva
Visited with family of 11 Beautiful house with all of the amenities that you could want. Close to the beach and has pool. Management team very responsive. Would vacation here again! Thank you
Adrienne H.
Séjour de 7 nuits en décembre 2019
Réponse de VrboOwner le 27 mars 2020
Thank you so much for your review. We’re so happy that you enjoyed your stay!
Avis vérifié
10/10 Excellent
Adrian F.
3 déc. 2019
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Amazing Stay a Wiles
Highly recommended ! Just perfect . Thank you
Adrian F.
Séjour de 7 nuits en novembre 2019
Réponse de VrboOwner le 27 mars 2020
Thank you very much for your review and we look forward to welcoming you back again soon!
Avis vérifié
8/10 Bien
Emily M.
5 avr. 2022
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Great location and space
The house is in a wonderful location and has plenty of room for 2 to 3 families. The highlights of the house are location, the pool, the screened-in side porch and the basement movie/game room. The kitchen was well appointed and we appreciated the many beach towels provided with the house.
Emily M.
Séjour de 7 nuits en mars 2022
Réponse de VrboOwner le 20 mai 2022
Thank you so much for your review. The home is so special and very unique on the Island. All of us worked so hard and try to earn a five star review each stay. We'd love the opportunity to welcome you back and show you an even better stay!
Avis vérifié
10/10 Excellent
jill C.
15 juil. 2024
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Great house !
We really enjoyed our stay at Stayawhiles! The house was amazing! I wish we would have known that they had plenty of bench chairs, cooler and everything really you needed for the beach - as I would not have rented a thing and spent $260!! The kids loved loved the pool/slide and movie theater. Would recommend to anyone!
jill C.
Séjour de 7 nuits en juillet 2024
Réponse de VrboOwner le 16 juil. 2024
Thank you so much for your glowing review of Stay a Wiles! We're thrilled you and your family had such a wonderful time.
We're delighted that you found the house amazing and well-equipped for your beach adventures. We always aim to provide our guests with everything they need for a comfortable and enjoyable stay, so it's fantastic to hear that we exceeded your expectations.
We apologize that we didn't communicate clearly about the beach gear we have available. We'll definitely make sure to highlight that information more prominently in the future to help our guests save on rentals.
We're so glad your kids loved the pool, slide, and movie theater! We designed those amenities with families in mind, so it's wonderful to know they were a hit.
Thank you again for choosing Stay a Wiles, and we hope to welcome you back for another unforgettable vacation soon!
Avis vérifié
10/10 Excellent
Robert B.
29 sept. 2020
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
What an awesome house.
This house was great for a family vacation, plenty of room for Parents, Kids, & Grandkids . The house had plenty of beach chairs, beach towels for all of us and two wagons to transport items to and from the beach. I would recommend a good pressure washing of the pool area, fix the fan for the grill.
Robert B.
Séjour de 7 nuits en septembre 2020
Réponse de VrboOwner le 8 oct. 2020
Thank you so much for your review and we’ll look forward to welcoming you back. Thank you so much for letting me know about the pool and grill fan as well. We’ll get right on that.
Avis vérifié
10/10 Excellent
Isabel Z.
7 mai 2024
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Wonderful setting for a family vacation!
This home was a wonderful base for our stay on Captiva island. We were a group of 9 adults so the amount of bedrooms and bathrooms worked perfectly for our group. The proximity to the beach was fantastic, as well as the stock of beach accessories that were used daily. We spent most afternoons by the pool, the slide was a hit, and the lanai made for a little amount of bugs and some sun protection. The games/media room was great for evenings after dinner! Unsung hero of the trip was the ice machine! It was a great home!
Isabel Z.
Séjour de 7 nuits en avril 2024
Réponse de VrboOwner le 7 mai 2024
Thank you for your fantastic review! We're thrilled to hear that our home provided the perfect base for your Captiva Island getaway. It sounds like the multiple bedrooms and bathrooms were ideal for your group of 9, and we're glad you enjoyed the beach accessories, pool, and lanai. The game/media room and ice machine sound like they were big hits too! We appreciate you sharing your experience - we look forward to hosting you again soon.
Avis vérifié
10/10 Excellent
DeeAnn C.
6 déc. 2021
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Beautiful property
the only thing I would suggest is a list for people to add to their grocery list. Salt/pepper/papertowel/coffee filters. Also need kitchen towels
DeeAnn C.
Séjour de 7 nuits en novembre 2021
Réponse de VrboOwner le 6 déc. 2021
Thank you so much for your review. Per the State of Florida, we aren't able to keep any food items, however, we do provide a starter supply of soaps and paper products. We break that down your confirmation so there are no surprises. Hope you had a great time and we would love to welcome you back again soon!
Avis vérifié
10/10 Excellent
darcy h.
24 juil. 2021
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Stay A-Wiles
We had a wonderful time at this vacation house! The online pictures are very accurate and house is very well stocked. (From past experience at other rentals, I know to bring extra beach and kitchen towels.)
We had a couple minor issues and the management team responded immediately.
The only thing I would change is to have the deck area around the pool cleaned with a power washer and bleach.
darcy h.
Séjour de 7 nuits en juillet 2021
Réponse de VrboOwner le 8 août 2021
Thank you for your review and so happy that you had a great time. We do have all of our properties on a pressuring washing schedule. With the summer rains and heavy use, it can do a number on those areas. We’ll certainly make sure to get anything tended to right away
Avis vérifié
10/10 Excellent
Andrea M.
11 déc. 2025
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
The hot tub could have been hotter. You had to select to heat the hot tub versus the pool, wish the heating systems were separate. The pool had to be fixed for us to control it. The first day or two had to be controlled remotely but it did get fixed on Monday. Big thanks!The property is really amazing & we definitely enjoyed our stay. It was perfect for everyone to have their own rooms and bathrooms. The common areas were amazing as well.Wishes:1) Better description about the beach items in the garage. We didn't need to rent so much of beach chairs, etc.2) Lights on the outside stairs to the front door (at the base of the step), weren't lit. It would have been safer for our elderly moms if they had been.3) The vents in several of the bathrooms didn't work.4) Request for a throw carpet under the large dining table on the main floor. The chairs make a very large noise when they are moved.It really is a beautiful property, hope it can continue to be well maintained.
Andrea M.
Séjour de 7 nuits en novembre 2025
Réponse de VrboOwner le 11 déc. 2025
Thank you for your very kind feedback! We are thrilled you found the property really amazing and that the room layout was perfect for your group.
We sincerely apologize for the initial issue with the pool control, but we are glad it was fully resolved quickly. We also understand your frustration with the shared pool/hot tub heating system and your specific suggestions regarding exterior lighting and a dining room rug to mitigate noise.
We have addressed the lighting and the non-working bathroom vents immediately. Your valuable suggestions regarding the heating system and the dining area are being passed along to the owner for future maintenance planning.
We truly appreciate your stay and hope to host you again!
Avis vérifié
8/10 Bien
Ally K.
8 août 2021
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Beautiful Luxury Home
This is a great house in a wonderful location. It is close to everything and has a ton of high end features. The property is well maintained but definitely had several things that didn't work properly like lighting and things that were broken and not fixed. Given the high cost of this property, it would be nice if lighting worked consistently and toilet seats weren't broken. Also, the rental company only provides one pool/beach towel per person. We felt like we were constantly having to wash or dry towels. When asked if they would provide more, they said no.
Ally K.
Séjour de 7 nuits en juillet 2021
Réponse de VrboOwner le 9 août 2021
Thank you so much for your review. Very happy that you had a great time. I’m not sure on terms of the lighting or a toilet seat having an issue. If that were the case we certainly would have had Maintenace on that right away. We also provide beach towels for each guest as a courtesy. Many agencies either don’t provide them or make them an extra charge, however, we want our guests to have the best time as possible and not worry about those items. We do understand you may have to place them in the dryer from time to time, but we are trying our best to provide a great home for all of our guests to enjoy.
Avis vérifié
6/10 Satisfaisant
Becky B.
25 juin 2024
Les points forts : Propreté, arrivée, emplacement et exactitude de l’annonce
Les points faibles : Communication
Family Time
The house is a 5 star. Property management responded quickly to our email on the shower door off track, pool light not working etc. However, the property management would state that the issue is forwarded to maintenance. Only issue visited was the shower door. We were told they would be back the next day to fix. Never came. Never heard from them. Customer service is the soul of a 5 start experience. Overall, the family had a great time. Just details were not addressed by maintenance or incomplete resolution.
Becky B.
Séjour de 7 nuits en juin 2024
Réponse de VrboOwner le 25 juin 2024
Thank you for taking the time to share your feedback about your recent stay. We're pleased to hear that you enjoyed the house itself and found it to be a 5-star experience. We apologize for the inconvenience caused by the maintenance issues you encountered, particularly with the shower door. We understand your frustration with the lack of follow-through and communication from our maintenance team. We value your feedback and will address these concerns internally to ensure better communication and timely resolution of maintenance requests in the future. We're glad that your family had a great time overall, and we hope to have the opportunity to host you again in the future, with a fully resolved 5-star experience.
Avis vérifié
10/10 Excellent
Elaine P.
29 avr. 2026
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
This was our second year at Stay a Wiles - obviously, we loved it enough to come back. It's a great location - easy walk to the beach- or even to the town center. It's such a safe area with kids. We were three families - grandparents, two couples, and six kids under 8 years old -- we didn't miss for anything. The kids loved the pool and could have lived in it all week. We had one glitch the first night - there was a problem with the water system in the second upstairs bedroom that caused a loud sound to randomly come on in the middle of the night. We called in the morning, and two plumbers were there in short order and spent the day fixing it. They did. No problem after that.It's a great stay. We're planning to go back next year!
Elaine P.
Séjour de 7 nuits en avril 2026
Réponse de VrboOwner le 29 avr. 2026
Thank you so much for choosing 'Stay a Wiles' for the second year in a row! It was such a pleasure to host your three-generation family again. We’re thrilled the little ones enjoyed the pool and that the location worked out so well for your walks to the beach and town.
We also sincerely appreciate your patience regarding the water system glitch. We know how precious a good night's sleep is on vacation, so we're glad our team could get that resolved for you quickly. We can't wait to welcome the whole crew back for year three next year!
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