Avis vérifié
2/10 Horrible
Carla C.
27 mai 2022
Do not book
This is not a vacation rental this is a primary residence with many shortcomings.
I rented this home for a personal event with the intention to use the backyard and pool for it. To my disbelief when I arrived at the residence the pictures of the property weâre misleading the pictures on the post were of a clean and clear of personal clutter, meanwhile the reality was that there is a lot personal clutter everywhere! That had not been deep cleaned in quite some time. The refrigerator had spoiled food.
The backyard is filled with old tools and gadgets everywhere.
There was a board on the floor that caused many accidents.
The pool was dirty and when I reached out to the host he blamed it on a dust storm that had happened prior to my reservation.
My son was very excited for the pool and didnât care that it wasnât clean so he played in the water before I was able to get him out.
Several hours later he broke out in hives in the areas that he had dunked in the pool.
I was determined to have a good event completely unaware that if I would have contacted Vrbo they might have been able help me.(wish is what the said after over an hour of talking to rep after the reservation was over)
I had professional pool company come to clean the pool. They unfortunately told me that the pool could not be used because it had been shocked with chlorine and the paint was chipping that combination made for hazardous water and not recommended to swim.
I am currently in a case with Vrbo to get compensation for the pool cleaning and cleaner that I had to call in emergency and hopefully a refund but according to the representatives I should have called while I was still at the property and I might not be able to get any resolution I am feeling defeated and without any motivation to use Vrbo again If anyone has a recommendation for how to navigate through this or if I can help anyone not go through this is the purpose of this review.
Carla C.
Séjour de 2 nuits en mai 2022





































