Casa Arco: Cottage de charme avec piscine partagée et vue sur la vallée près de Florence

Dear Chloè, thank you for your lovely review. I'm sorry I was a little careless in rating your experience and the first rating was incorrectly four instead of five stars. which is in clear contrast with the rest 5 starsSorry! I hope this will not damage you. We'd be happy to welcome you and your friend again.

I'm really sorry that there was so much misunderstanding with this client. If she had looked at the google map indicating our location , she would have realized that we were not in the village ofLonda , but above it among forests and fields. Our secluded position is what most guests look for, when they choose us. Italy is 75% mountainous and so it is to be expected that if you want a view and peacefulness you have to climb. The road is narrow up here , but not in bad condition and it is Always easier if you come with not a too big vehicle , like our guests. As for the feeling to be within walls , it's very personal . Our mill belongs to a mediaeval hamlet ini our family for generations and around the mill there are four Other buildings , two are rented during summer and two are inhabited by members of our family who are Always very helpful when our guests need something . Nobody so far has found that unpleasnt just the opposite. The pool is shared but never crowded and is set in the most sunny spot of the area , ten minutes, walk if you reach it along the asphalted road , less if you go along the path accross the fields. Foir sure our guest has booked the wrong property. It happens sometimes. We are really sorry for what has happened .

Vielen Dank für die ausführliche, schöne Bewertung unseres Arco-Hauses. Wir freuen uns sehr, dass Sie unsere Gastfreundschaft genossen haben und würden uns freuen, Sie wieder in einem unserer Häuser begrüßen zu dürfen. Wir hätten gerne erfahren, dass Sie zwei große Hunde bei sich hatten, auch wenn sie gute Hunde sind, sie haben viele Spuren auf dem Sofa und auf dem Boden hinterlassen. Im Allgemeinen informieren uns unsere Gäste im Voraus, wenn sie mit Haustieren anreisen. Nochmals vielen Dank, dass Sie sich die Zeit genommen haben, eine so positive Bewertung zu schreiben