Avis vérifié
6/10 Satisfaisant
Cameron F.
6 juin 2026
Les points forts : Propreté, arrivée, communication et emplacement
As a fellow short-term rental owner, this is a difficult review to write because I know how challenging it can be to manage a property well. The disappointing part is that this place has so much potential.The apartment itself is excellent. The location is fantastic, the space is generous, and the value is very good for Dubrovnik. We initially thought we had found a hidden gem.Unfortunately, several basic issues significantly impacted our stay. Most importantly, the Wi-Fi never worked. We notified management immediately, but after two days without a solution, a physical SIM card was left at our door on our final day. It was not compatible with our phone and did not solve the problem.There were also signs the property was not being regularly checked. The only kitchen knife available was broken, and we discovered ants in the apartment. After notifying management, ant poison was dropped off for us to use ourselves, which seemed odd that we should be handling it?Management was initially responsive throughout the stay, but after we explained that the issues had not been resolved and suggested a partial refund might be appropriate, communication stopped entirely. Apparently they didn't agree...Despite the property itself being genuinely nice, unreliable Wi-Fi, a pest-free environment, and basic kitchen supplies are fundamental expectations. Based on our experience, we would not recommend this property to future renters. Buyer beware...
Cameron F.
Séjour de 3 nuits en juin 2026
