Love the location and complex, very quiet, great pool and grounds. Twin beds are not great mattresses, and there is no microwave, but everything else is well stocked. There are great beach chairs, and towels.
My family had a wonderful stay here. The condo is very clean, well stocked and in a great location. Great communication with the property manager, she was so friendly and quick to answer questions. Great view and very quiet!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great location and wonderful patio with a views of the Ocean. Will definitely rent this unit again!
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Needs new bed in master very hard and could feel springs
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
awesome...everything we wanted. close to the beaches, restaurants and the grocery store.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The place was super big and comfortable! We loved having all the space and a big lanai. Would highly recommend.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
I appreciated the timely and frequent communication. Your staff is polite, knowledgable and professional.
So many great things to say!! However, would suggest much better lighting, more linens, boogie boards and umbrella, kitchen consumables like Saran Wrap, oil, spices, etc., carpet cleaning, sharper knives. A bit dated but great value!! Did not get very good customer service from Coldwell Banker who manages the unit. Would stay here again.
The interior of the condo is extremely outdated. We had a problem with ants in our kitchen even though we emptied garbage daily and kept all food in fridge and counters wiped down. The beds were very uncomfortable hard to the point where we did not sleep good at all. The AC unit in primary bedroom did not work efficiently at all. It was extremely hot in our bedroom . The main room AC worked great but the bedroom AC unit was like non existent in cooling the room. Despite texting the property manager no one showed up to fix and check the AC like we were told they would.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This was a very comfortable, well equipped condo. Would definitely come back. Service was great when we needed it.The only recommendation I would have is to clarify the driving instructions to the condo from the airport- we ended up lost as the turn from Dairy Rd is not clear- certainly loved everything else😀
Broadly, our stay was enjoyable. While the condo was livable, the state of the unit reflects a home that is not used by the owner. The budget friendly price comes at a cost. Most of these costs are acceptable exactly what I expected - tired, worn out, and threadbare furniture, very old carpeting, heavy wear on walls, doors, etc. The renter provides some simple kitchen utensils, pots, pans, etc. While its standard that these be on the cheap and well-used side, I was very disappointed by the physical state of these items. In particular, the knives were so dangerously dull that we stopped cooking anything entirely. Every knife was serrated, yet could barely saw through any fruit or vegetable. Cutting meat was out of the question. Pot and pan handle rivets were loose and threatening to fall off while cooking. While I recognize we were in a tropical destination, and pests are extremely difficult to do away with entirely, I have to say that I have never stayed in a property with as many insects as this one. It's fair to say that this is not the fault of Coldwell Bankers directly, but that of the condo board and property manager. However, it was very disappointing to be chasing cockroaches down every morning just to make sure they weren't getting into our breakfasts. Note - we complied strictly with the house rules to prevent this to no avail.I would hesitate to stay in this unit again until I hear that these issues have been resolved.
Great location, good complex, spacious property with a great view but really dated. Also the unit is not clean enough. Specifically the floor really needs mopping, itâs dirty to the sticky level and socks turn black from walking on it. The vinyl in the kitchen just needs to go, wish I could add a photo. Some dishes/cups have cracks and chips. Sofa fabric has worn out through. Itâs all easily fixable but really a full renovation wouldnât hurt.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Nice location. Great view from the living room and lanai. Nice second-story lanai. Nice barbecue (grill) on lanai. When we asked the property manager for better cleaning tools, including a vacuum, was attended to within 24 hours. Washing machine was on itâs last legs but I think theyâre buying a new one since we left. I would go back.
Rating Details:
The property manager was adequately helpful.
The vacation rental was clean.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We are quite unhappy with our stay. In fact, we had stayed in this unit before, in 2015. The unit is exactly the same as it was in 2014. There has been no updating. Even the small living room TV is the same.We noticed lots of ghost ants in the kitchen. We also saw cockroaches in the kitchen.We WILL NOT stay in this unit again!!!
Rating Details:
The property manager was more than helpful.
The vacation rental was somewhat dirty.
I was more than happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Overall the place was great, but there was a couple of issues. The beds were not comfortable at all. Matter of fact they were really hard as a brick and needed to be replaced. We had bugs in the kitchen daily and there was a huge crack in the guest bathroom countertop where it was missed a quarter inch section. Other than that it was good. Just hate we didnât rest well while in this beautiful state.
Weâve stayed in this unit many times over the past 15 years. This unit is in dire need of TLC. Almost everything is worn out couches, beds, chipped paint by the window. We paid a very high nightly rate for 2 weeks and are so disappointed in the condition of the unit. The sink is split in the main bath and almost falling off the wall, the tub was clogged, no propane tank, electric kettle broken, difficult to open kitchen window and patio doors, broken beach chairs, we just felt nickeled and dimed with the minimal and cheap items supplied in the unit for a premium price. We complained to the main property manager as well and wonât stay here again.
Rating Details:
The vacation rental was clean.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
WE HAVE STAYED AT THE PALMS THREE TIMES BEFORE AND THIS TIME WE WERE GREATLY DISAPPOINTED. THE UNIT HAS TWO SHOWERS-BOTH OF WHICH WERE BROKEN AND COULD NOT BE REGULATED OR SPRAY PROPERLY. . BOTH TV SETS DID NOT OOERTE PROOELY SNNF ONE NOT AT ALL. .THERE IS A HUGE CRACK IN THE SMALLER BATHROOM'S COUNTER. THERE ARE ALMOST NO ELECTRICAL OUT LETS AND EVERYTHING HAD THE APPERANCE OF BEING RUN DOWN AND UNCARED FOR.. THE CLEANIING CREW SHOWED UP AN HOUR BEFORE OUR DEPARTURE TIME. the garbage disposal makes very loud noises and is damaged.. Considering these issues I EXPECT AND REQUEST APARTIAL REIMBURSEMENT.
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was very dirty.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Ok letâs start with the single positive attribute of Palms Wailea 2202 - the location. However, a tent pitched on the side of the rose in Wailea would also be a great location. Onto the condo itself. 2202 was clearly last built, decorates and maintained in the 80âs. Overall maintenance is poor. I mean really poor. Vanities in bathrooms are separating from the wall. Hinges on cabinets donât close properly and need replacing. Musty smelling and paint and wall damage. Now letâs mention the bugs. Ants...Both the crawling and flying kind. Read other reviews. Ants have been a problem for a while now and the management company is aware s they graciously left Raid any traps (thank you?!?). For the price point in Wailea you can do better. Much. Caveat emptor.