Townhome très confortable près de la plage, 3 grandes chambres, 2. 5 salles de bains, 10 personnes
Particulier / consommateur
Salle(s) de bain
Dispositifs de sécurité
Salle à manger
Équipements de loisirs
Piscine / Spa
Soirées/évènements non autorisés
non smoking only
Animaux non bienvenus
pets not allowed
Adaptée aux enfants
Lots of things to do for grown ups and kids.
Âge minimum du vacancier principal:26
Les réservations annulées au moins 30 jours avant le début du séjour pourront être remboursées à hauteur de 100 %. Les réservations annulées au moins 14 jours avant le début du séjour pourront être remboursées à hauteur de 50 %.
Much needed vacay!!
First, I want to say that despite what I'm fixing to say...I would DEFINITELY rent this villa again and the owner Jay was awesome!!
Ok, so here it goes. Unfortunately, at arrival we noticed the cleaning company did a terrible job at cleaning the villa. At a glance, things looked good...beds made and towels folded. While doing our 'walk-through' to look/document any damages, we quickly noticed how dirty it was. Dust boards and fans caked with dust; tons of hair in tub drain/pipe, bug in bathroom, cigarettes/dip bottles outside on patio, etc. I quickly contacted the owner, Jay, directly. I emailed Jay everything we saw along with tons of evidence pictures. Jay contacted the cleaning company about my complaints. The following morning, arrangements were made for the cleaning company to come out to clean. Unfortunately, that solution did not work for me and my friend. We had already spent too much time (emails, text, photos and we personally already cleaned up as much as we could) on this situation instead of enjoying our vacation. After speaking with Jay, he contacted the cleaning company not to come in and interfere with my vacation.
The owner, Jay, was amazing!! He devoted so much time in trying to fix this unfortunate situation that we walked in to. As a result of everything, Jay ended his relationship with that cleaning company. I spoke with Jay a week after our departure from Hilton Head...he informed me that he interviewed other companies and hired a new cleaning company.
Despite the uncleanliness of the villa...I would definitely rent the same villa from Jay again... hopefully next year. This was an unfortunate situation, that was not Jay's fault. I appreciate everything that Jay did to rectify that situation.
The property was nice, clean, and just as listed. Since we were working around hurricane Dorian, Jay was very accommodating and kept in communication the week leading up to our stay. When our Friday night hotel reservation was canceled due to the hurricane, he generously allowed us to check in a day early so we didn’t have to change our plans around (which isn’t always easy with 3 small kids). Weather was perfect, and there was plenty of room for everyone! The beds were extremely comfortable, including the double bunks. Everyone slept well, and we will be back again!
Week in review.
Our stay at Jay’s townhouse was a thoroughly enjoyable one. The unit was clean and nicely furnished. Jay as a host was very attentive, helpful and provided an extensive information summary of the unit and the area.. we would not hesitate to recommend it.
Family Vacation on Hilton Head
The property was as described. Lots of room for all 9 of us. Very clean and tidy. The beds were very comfortable with plenty of linens and towels. Lots of dishes and glasses, but no kettle or baking sheet. A good selection of TV channels. The pool was right out the door, which was lovely. We used it all the time. The location is excellent. Beach is a short walk and Coligny Plaza is right across the street. We had a small problem with a toilet but Jay sent someone to fix it. He is always available to communicate with. We have been to Hilton Head many times and we love it. Would definitely stay here again and recommend it to other families.
Great location and quick communication from owner
We had a great week and loved the location. There's a lot of room in this unit with three floors and three generously sized bedrooms. It was well furnished and had everything we need. We had a small issue with the sliding door where the lock collapsed when we slid it shut locking us out with the keys inside. A quick call to Jay and he was able to get us the help we needed to get right back into the unit quickly. We loved being so close to coligny plaza and it was a short bike ride or walk to the beach. The unit was very quiet and peaceful and we had a relaxing week!
Situé dans l'un des quartiers les plus populaires de Hilton Head Island. Nous sommes situés à côté de Coligny Plaza sur le côté océan du complexe. Avec par étapes beaucoup de magasins de vêtements, cafés, glaces, restaurants et plus encore. Une fois que vous arrivez, il suffit de garer la voiture, toutes les facilités dont vous aurez besoin sont dans une très courte promenade. La plage est à seulement quelques pas.
Super endroit pour des vacances en famille, aussi merveilleux pour cette escapade romantique spéciale.