6/10 Satisfaisant
Kira O.
5 août 2025
This is the third time we have rented this unit - we come to Tybee every three years from Colorado for a family reunion - and we continue to believe this unit is the best available at Beachside Colony. It is spacious, well-furnished, beautiful, comfortable, and well-situated, being on the corner and on the top floor. We LOVE the unit.HOWEVER, this time we stayed, the property management company was absolutely DEPLORABLE. There is not sufficient space here to innumerate how truly awful they are, but in essence, they, firstly, would not allow us to check in early even though the unit had been cleaned the previous day and we had asked months in advance explaining our extenuating circumstances (and even though Beachside Colony allowed ALL of our family members to check in to their units HOURS in advance); they NEVER provided us with a parking pass (even after we were threatened with being booted) even though they continually promised theyâd deliver one (we had to drive all the way to their office to get it ourselves); AND the unit had a constant incredibly annoying beeping sound (like a smoke alarm when the battery is low) which they NEVER came to fix. Someone texted me at MIDNIGHT (and woke me up, of course!) to ask if the sound was still occurring (of course it is! you havenât FIXED it!) and then, AFTER I fell back asleep, texted TWICE MORE to (finally) say someone would fix it the NEXT day. But no one EVER fixed it. We listened to that horrible beeping 24/7 for a WEEK.
Kira O.
Séjour de 7 nuits en juillet 2025