Belle cabine au bord du lac, Quiet Cove, quai privé sur Big Creek / Cove Pointe

In the 10 years that we have been renting our lake house, this is the first negative comment that we have received. In our guest book, we have received nothing but positive reviews. Over the years, we have had many return renters that have loved our house and their time there, We did know a couple of pieces of furniture were not in the best repair. We had planned to replace them at the end of the season. If those things had not been moved (which our policy clearly states) everything would have been fine. We had to make a special trip, 300 miles each way, to put the furniture back that they had moved since the housekeeper could not do it by herself. At that time we placed those pieces. We had the master bath ceiling checked out and could not find any reason for it leaking. We were never given a list of items that were damaged. Our housekeeper, who has been with us from the beginning, sent an email about how bad the house was left. We only kept out of the deposit the extra we paid the housekeeper and returned the majority of it to the renter.