Summit Estates - Cette maison de vacances se trouve Ă moins de 10 minutes de marche des sites suivants : East-Mountain Xpress Lift et Snow Summit. The Village est Ă 2,6 km de distance.
Awesome property for our 4th of July at Big Bear Lake! Location near Snow Summit was close to Big Bear Marina for pontoon boat fishing, fireworks at Ski Beach Park, hiking at Snow Summit and the Big Bear Zoo. Check-in was quick and smooth and garbage disposal at 2 drop-off sites was really nice. The property was clean and roomy for 5 adults.
Everything looked good when I was reading about the cabin online. They communicate thru email and text. They give you an address where to go to check in at 3 pm. When we get there at 3 pm . No one is there so after several minutes of waiting I call the number and they tell me check in is virtual thru email. They should have made that more clear instead of us going to the check in address and wasting time.When we get to the cabin everything looked good but after a couple of hours we start noticing things wrong with the cabin. First one of the windows is missing blinds so we had to get creative and find a way to cover the window especially at night because we didnât want to feel like anyone could be peeping thru the first floor window at us especially when itâs really dark outside. Second we noticed the heater was not heating that night so it was pretty cold that first night. 3rd we wanted to try the jacuzzi but when we looked at the water it was pretty dirty and there was a dead squirrel at the bottom of the tub. So no jacuzzi that night. I called the management early the next morning so they said they would send someone for the heater and jacuzzi. When we were about to leave that morning to go to snow summit the heater guy came so we had to wait a few minutes for him to replace the thermostat so that delayed our morning plans. The only other issue we had was on our last day to check out was 11:00 am. If you forgot anything after that you have to wait for the cleaners.
Les points forts : Emplacement et exactitude de lâannonce
Summit Estates
We had a very nice time at this property. The cul-de-sac location was ideal, and since it was mid-Sept, no one else was there. The house was recently vacuumed and was dusted fully. The home was comfortable and the 4 of us had plenty of room.
However, there are many maintenance issues that require attention: the door lock is a bit wonky, and really could stand to be replaced. A lock box or keypad code would be less time consuming, as well (esp. since there'
is construction and detours to get to the key pick-up location).
In addition, the pool table needs to be levelled, the DR table top needs to be stabilized; It would be helpful to have directions on activating the house heater and the alarm system, as well as for the spa. Regarding the spa, though we could enjoy the heated water, only 1 set of jets worked, and most dials were broken off, the control pad was not in full operation.
Since our arrival was scheduled, we would have expected the spa to be ready, heated and maintained, as well as having the cover swept of pooling water and debris (FYI, the cover is damaged and has a large dent in the middle). The deck should have been swept clean, rather than being covered with much dust and debris.
All coffee cups in the cabinet were unclean, and required washing before using, one was fully cracked and leaking.
There were items left in the dishwasher, which we didn't notice until we left, since we hand washed all our used items.
In closing, more attention by the cleaning crew is needed. There is a large cleaning payment required before renting, and we would expect more detailed attention to both inside and outside.
The family had a great time staying here. The location is central and close to everything that we did, from renting a pontoon to fish off of, grocery shopping & taking kids to speedway. The house was clean & property contact was very friendly. Very good experience.
Convenient location to snow summit.
Surprise by the location when I arrived, May consider digital lock as a post to old fashion lock, for security purposes but they did have a security system, That we got to see actually works
Great location. Nice place. We enjoyed our stay. If I am going to critique, the beds are hard and linens are rough. Not enough towels considering spa available at property.
This is a five minute walk to snow summit lift lines. It made our life so easy on a busy ski weekend. The check in process was a little difficult as the pick up for the key is not close to the property and we got in in the dark and it was not easy to find. The house was comfortable and fit our needs.