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2/10 Horrible
Rebekka S.
4 août 2016
Not to be trusted
First the positive - the apartment is roomy. Great layout and it was clean at arrival.
A huge negative, however, and why I would not rent from them again -
We took the insurance option and now the owner has filed a claim for a broken screen door and sliding door. The claim agains the insurance policy is for roughly $1400. We did not break any doors. Neither door worked properly and were very difficult to open. The screen door popped off its tracks (and does not need to be replaced). Same with sliding door.
This is a case of an owner taking advantage of the insurance policy to replace an old door that, again, was not operating properly.
So if you rent from these people, be very cautious about what they might claim afterwards.
I find this to be insurance fraud and I hope the insurance company denies their claim.
A minor other item that I wouldn't hold against them - there wasn't a cable box in the apartment. The wifi, however, was totally fine.
Too bad really. Good location if you're going to Universal. Not close to Disney though.
