Un très bel appartement au bord de la mer avec la vue sur la forteresse

Thank you very much, Kim. Hope to see you again soon.

Thank you very much for your review. I am delighted that you enjoyed the apartment, its location and amenities. As it has only recently been completely renovated, I especially appreciate your very positive comments. I would, however, like to clarify a few points. We are always available to our guests and normally respond very promptly and personally. Unfortunately, your last two or three messages before arrival unexpectedly ended up in our spam folder and therefore went unnoticed, which we sincerely regret. Our many guest reviews also reflect the consistently positive feedback we receive for both our properties and our personal service. There also seems to have been a misunderstanding regarding access: we never informed you that this apartment was accessed by code, as the keys are handed over personally. I would also like to clarify that I am not simply a rental company managing the property. I am the owner of this apartment and, together with my team, personally take care of our guests and their stay. I am very pleased that, once the initial misunderstanding was resolved, everything went smoothly and that you described the apartment as fantastic, excellently equipped and even better than the photos. Thank you very much for this lovely compliment.

Sentimos mucho los inconvenientes porque normalmente entregamos bien limpios los apartamentos a nuestros huéspedes. Hemos pedido un horno nuevo porque era imposible sacar bien la suciedad entre los 2 cristales del horno. Queremos constar que el horno si que estaba limpio, porque siempre limpiamos bien con un spray limpiahornos. Queremos darles las gracias por haber pasado las vacaciones en nuestro apartamento y esperemos volverles pronto con nosotros.