Ancre levée à North Bend, OR

Hello Mark, we are thrilled you enjoyed your stay, thank you for your review!

Hello Allison! Thank you very much for the high remarks! You & your family are welcome back at Anchors Away any time (:

Hello Jenny, we are thrilled you enjoyed your stay! We will look into procuring night stands for the upstairs bedroom and update photos accordingly. Thank you for the feedback, it is greatly appreciated!

Thank you for your feedback and for staying at our home. I’m very sorry to hear about the condition of the trundle bed sheets and the experience you had. That is absolutely not the level of cleanliness we expect for our guests. After receiving your review, I spoke directly with our housekeeper and confirmed that the bedding on the trundle bed was unfortunately missed during turnover. We take full responsibility for that oversight, and we have already implemented a revised cleaning checklist to ensure every bed is inspected before guest arrival. We appreciate you bringing this to our attention, and we are committed to providing a much better experience moving forward. Our home is an older property with a lot of character, and we continue working to maintain and improve it for our guests. If you decide to stay with us in the future, please reach out during your stay if there is anything you need. Thank you again for your feedback.

Hello, thank you for your feedback! I had reached out several times during your stay and received no response. I wish I had been able to address your concerns regarding the cleanliness and would have sent the house keeper over immediately. We take concerns about the cleanliness of the home very seriously and will verify the items you mentioned have been taken care of. This is the first time road noise and homeless have been brought up. I'm deeply sorry this was your experience. The home does not have air conditioning, only heating units on the wall, as is stated in the listing. Most homes in North Bend do not have air conditioning, as it stays cool by the coast. We also do not have an outdoor seating area, that is correct. We do not state this anywhere in our listing. We have also stated in the description there are skylights in two of the sleeping areas and that the home is for sale. I am so sorry you didn't enjoy your experience in our home. We frequently stay in the home ourselves to ensure the listing description is accurate and have also had many families stay in the home with positive experiences. I hope in the future you find a home on Vrbo that is perfect for you and that any concerns are communicated promptly to the host.

Thank you for your feedback. We’re sorry the couches were not comfortable for you. This is the first concern we have received about them, but we take guest comments seriously and will inspect the couches and cushions to determine whether any adjustments or replacements are needed. We appreciate you bringing this to our attention.