4/10 Médiocre
Rob H.
17 janv. 2025
Les points forts : Arrivée et emplacement
Les points faibles : Propreté, communication, exactitude de l’annonce
Big house but not ready for us
The house has the benefit of many bedrooms and beds, plus two large eating areas and a large kitchen. But we expected much better conditions than what we found: no working lights above cooktop or kitchen sink, no light in either oven, dirty upper oven that we had to clean in order to use, impossible-to-see rings on stove top front burners because of so much burned-on stuff that should have been removed by stove top cleaner, rug end sticking up in dining room so it was a tripping hazard, not enough bowls or small plates, dirty and horribly greasy utensil left in utensil drawer, bugs of various sorts around plus a distinct ant problem near the toaster, a broken shelf support in the frig, a mouse in the garbage pull-out, an unusable large game room because it was not heated. Also a broken wine glass left in cabinet and a broken water pitcher used to heat up water that was unusable. The left glide for the top rack of the dishwasher was broken so the rack kept slipping down. We had beeping fire alarms but no usable 9-volt batteries. The downstairs shower was unusable. There were chairs and lots of wood throughout the garage so you couldn't park anywhere there without moving a bunch of stuff. We sent a list of things that needed to be addressed within our first day there and did not hear back anything at all for two additional days. Help finally arrived on Christmas day of all days and the crew was very friendly and very helpful. But that was after half our rental period was over.
Rob H.
Séjour de 6 nuits en décembre 2024